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Part Time Debt Collection Call Center Jobs (NOW HIRING)

Altamira.ai

Debt Collection Business Advisor

This is a part-time freelance position for an experienced debt collection professional with an ... A short recruiting call (30 min) * A technical conversation with our experts (1 hour) * Client ...

Menards, Inc.

Call Center

Eau Claire, WI · On-site

$18.25/hr

... and part time positions available! CALL CENTER PRIMARY RESPONSIBILITIES: Each Call Center Team ... Member provides direct customer service through oral and written communication via phone call and ...

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How much do part time debt collection call center jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for part time debt collection call center in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.61 per hour, depending on experience, location, and employer.

What is a Part Time Debt Collection Call Center job?

A Part Time Debt Collection Call Center job involves contacting individuals or businesses to recover outstanding payments on overdue accounts, loans, or bills. Employees in this role typically work scheduled shifts that do not constitute full-time hours, making it ideal for students or those seeking supplemental income. Call center agents use phone, email, and sometimes written communication to negotiate payment plans, answer questions, and update account information. The position requires strong communication skills, patience, and the ability to handle challenging conversations professionally.

What are the key skills and qualifications needed to thrive as a Part Time Debt Collection Call Center Agent, and why are they important?

To thrive as a Part Time Debt Collection Call Center Agent, you need strong communication skills, basic math proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and compliance regulations like the Fair Debt Collection Practices Act (FDCPA) is important. Resilience, negotiation skills, and the ability to handle stressful interactions help agents stand out in this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold legal and ethical standards in a fast-paced environment.

What is the difference between Part Time Debt Collection Call Center vs Part Time Customer Service Representative?

AspectPart Time Debt Collection Call CenterPart Time Customer Service Representative
CredentialsBasic communication skills, sometimes debt collection certificationCustomer service training, communication skills
Work EnvironmentCall centers, often high-pressure, focused on debt recoveryCall centers or retail, focused on customer support
Employer & IndustryFinancial institutions, collection agenciesRetail, telecom, service industries
Search & Comparison IntentDebt collection, accounts receivableCustomer support, client service

While both roles involve phone communication and customer interaction, Part Time Debt Collection Call Center positions focus on recovering unpaid debts and often require specific knowledge of debt collection practices. Part Time Customer Service Representatives handle general inquiries and support, with a broader scope of customer issues. The roles differ mainly in purpose and industry focus but share similar skills and work environments.

What are some common challenges faced by part-time debt collection call center agents, and how can new hires effectively handle them?

Part-time debt collection call center agents often encounter challenges such as managing difficult conversations with customers, handling high call volumes, and maintaining compliance with regulations like the Fair Debt Collection Practices Act (FDCPA). New hires can effectively address these challenges by actively listening to customers, staying calm and professional during stressful interactions, and seeking guidance from experienced team members or supervisors. Additionally, taking advantage of training and using provided scripts can build confidence and ensure communications remain compliant and respectful.
What cities are hiring for Part Time Debt Collection Call Center jobs? Cities with the most Part Time Debt Collection Call Center job openings:
What are the most commonly searched types of Debt Collection Call Center jobs? The most popular types of Debt Collection Call Center jobs are:
What states have the most Part Time Debt Collection Call Center jobs? States with the most job openings for Part Time Debt Collection Call Center jobs include:
Part Time Debt Collection Call Center jobs near you

Debt Collection Business Advisor

Altamira for freelancers

Austin, TX • Remote

Full-time, Part-time

Posted 12 days ago

Job description

Altamira is a software development outsourcing company. We provide solutions that make a tangible impact on our clients' growth and productivity. With domain knowledge across product and technology development, we aim to provide cost-efficient solutions without compromising quality. We are driven to deliver the best, every single time.

Altamira service delivery teams currently span Slovakia, Ukraine, and the Middle East, and we have ambitions to expand our footprint to meet the growing demand across Europe and into our primary growth markets in the UK and the US. In terms of industry verticals, we are focused on EdTech, Fintech, eCommerce, and Pharma.

As a fully remote company, we welcome talented individuals seeking hourly-based freelance opportunities

Altamira is developing an AI voice-agent solution for the debt collection and recoveries market.
This is a part-time freelance position for an experienced debt collection professional with an existing industry network. We are looking for someone who can help us validate the product, shape the commercial offer, and open doors to potential pilot customers.
This is not a theoretical advisory role or a full-time employment position. We are looking for someone who has worked in or sold into the debt collection market and understands how to create real commercial traction.
What we are looking for
We are looking for a hands-on industry expert who can help us:
• identify the most commercially attractive use cases;
• refine the product around real buyer needs;
• validate the solution with collection agencies, lenders, banks or financial organisations;
• introduce us to relevant decision makers;
• support pilot discussions;
• advise on pricing, positioning and go-to-market strategy.
The ideal person is commercially minded, well connected and comfortable helping an early-stage AI product find its first customers.
Responsibilities
• Help define the most valuable AI voice-agent use cases for debt collection and recoveries.
• Identify priority customer segments: collection agencies, banks, lenders, fintechs, credit providers, BPO/contact centres or internal collection departments.
• Advise on buyer personas, decision makers, sales process and procurement barriers.
• Help shape product positioning, demo scenarios, pricing and pilot structure.
• Introduce Altamira to relevant industry contacts where there is a potential fit.
• Support initial discovery and pilot conversations with prospective clients.
• Provide feedback from the market to help prioritise product features.
• Help assess competitive positioning and market readiness.
• Support the creation of a repeatable go-to-market approach for the solution.
Ideal background
You may be a strong fit if you have experience as:
• debt collection business development manager;
• sales director selling to collection agencies, banks, lenders or fintechs;
• collections operations leader with strong industry contacts;
• founder or senior manager of a collection agency;
• consultant in debt recovery, credit operations or financial services;
• product or commercial lead in debt collection software, diallers, CRM, contact centre or recoveries technology.
Requirements
• Strong network in debt collection, recoveries, lending, banking, fintech or credit operations.
• Practical understanding of how collection agencies or internal collection departments buy technology.
• Ability to introduce us to relevant decision makers.
• Commercial mindset and ability to challenge product assumptions.
• Understanding of collection workflows, call operations and recovery processes.
• Fluent English.
• Comfortable working with an early-stage AI product.

We respect your time and keep our process clear and human. From the first "hello" to the offer usually takes up to 2 weeks:

  • A short recruiting call (30 min)
  • A technical conversation with our experts (1 hour)
  • Client interview (if needed, up to 1 hour)
  • Reference check
  • Offer and welcome on board

* Please note that the process may occasionally vary depending on the role or specific project needs.

Our transparent recruitment journey usually takes up to 2 weeks and includes a few stages:

  1. Recruiting Interview -> 30-45 min
  2. Technical Interview -> 1-1,5h
  3. Client Interview (optional) -> up to 1h
  4. Reference Check
  5. Offer

If you're seeking a flexible, welcoming, and professional environment, join our freelance project-based team!

We do believe that the success of altamira.ai is impossible without the success of our Talents and the success of our Clients!