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Part Time Debt Collection Call Center Jobs (NOW HIRING)

Metro Medical

Part Time Call Center Agent

Chelmsford, MA · On-site

$20/hr

Part-Time Call Center Agent Location: Chelmsford, MA Metro Medica is seeking dedicated and detail-oriented Part-Time Call Center Agent to join our rapidly growing team. In this vital role, you'll ...

Metro Medical

Part Time Call Center Agent

Chelmsford, MA · On-site

$20/hr

Part-Time Call Center Agent Location: Chelmsford, MA Metro Medica is seeking dedicated and detail-oriented Part-Time Call Center Agent to join our rapidly growing team. In this vital role, you'll ...

Bath Planet

Call Center Representative

San Leandro, CA · On-site

$17.75 - $22.25/hr

Position: Part-Time Call Center Representative Location: In-office - Oakland, CA (near Alameda, CA) Schedule: The schedule for this position includes day shifts as well as weekends and weekday ...

Bath Planet

Call Center Representative

Oakland, CA · On-site

$17.75 - $22.25/hr

Position: Part-Time Call Center Representative Location: In-office - Oakland, CA (near Alameda, CA) Schedule: The schedule for this position includes day shifts as well as weekends and weekday ...

Clementine Answers

Call Center Agent

Roseville, MI · On-site

$15 - $18/hr

Immediately hiring Part Time Call Center Agents! Call Center Agents at Clementine provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service ...

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Part Time Debt Collection Call Center information

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How much do part time debt collection call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for part time debt collection call center in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.61 per hour, depending on experience, location, and employer.

What is a part time debt collection call center agent?

A Part Time Debt Collection Call Center job involves contacting individuals or businesses to recover outstanding payments on overdue accounts, loans, or bills. Employees in this role typically work scheduled shifts that do not constitute full-time hours, making it ideal for students or those seeking supplemental income. Call center agents use phone, email, and sometimes written communication to negotiate payment plans, answer questions, and update account information. The position requires strong communication skills, patience, and the ability to handle challenging conversations professionally.

What are the key skills and qualifications needed to thrive as a part time debt collection call center agent?

To thrive as a Part Time Debt Collection Call Center Agent, you need strong communication skills, basic math proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and compliance regulations like the Fair Debt Collection Practices Act (FDCPA) is important. Resilience, negotiation skills, and the ability to handle stressful interactions help agents stand out in this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold legal and ethical standards in a fast-paced environment.

What is the difference between Part Time Debt Collection Call Center vs Part Time Customer Service Representative?

AspectPart Time Debt Collection Call CenterPart Time Customer Service Representative
CredentialsBasic communication skills, sometimes debt collection certificationCustomer service training, communication skills
Work EnvironmentCall centers, often high-pressure, focused on debt recoveryCall centers or retail, focused on customer support
Employer & IndustryFinancial institutions, collection agenciesRetail, telecom, service industries
Search & Comparison IntentDebt collection, accounts receivableCustomer support, client service

While both roles involve phone communication and customer interaction, Part Time Debt Collection Call Center positions focus on recovering unpaid debts and often require specific knowledge of debt collection practices. Part Time Customer Service Representatives handle general inquiries and support, with a broader scope of customer issues. The roles differ mainly in purpose and industry focus but share similar skills and work environments.

What are some common challenges faced by part time debt collection call center agents, and how can new hires effectively handle them?

Part-time debt collection call center agents often encounter challenges such as managing difficult conversations with customers, handling high call volumes, and maintaining compliance with regulations like the Fair Debt Collection Practices Act (FDCPA). New hires can effectively address these challenges by actively listening to customers, staying calm and professional during stressful interactions, and seeking guidance from experienced team members or supervisors. Additionally, taking advantage of training and using provided scripts can build confidence and ensure communications remain compliant and respectful.
What cities are hiring for Part Time Debt Collection Call Center jobs? Cities with the most Part Time Debt Collection Call Center job openings:
What are the most commonly searched types of Debt Collection Call Center jobs? The most popular types of Debt Collection Call Center jobs are:
What states have the most Part Time Debt Collection Call Center jobs? States with the most job openings for Part Time Debt Collection Call Center jobs include:
Part Time Debt Collection Call Center jobs near you

Call Center Agent

Suffolk Transportation Service, Inc.

Ronkonkoma, NY • On-site

Part-time

Life, Retirement, PTO

Re-posted 10 days ago

Job description

Company Overview
Suffolk Bus Corp. (“SBC”) is a family-owned transportation company located in Ronkonkoma, NY. SBC provides transit and special-needs transportation services throughout Suffolk County. The Call Center Agent will work at our Transit headquarters in Ronkonkoma, NY and report directly to the Call Center Manager.

This is a part-time position (20 hours per week). The call center operates Monday–Saturday from 7:00 a.m. to 5:00 p.m. and Sunday from 8:00 a.m. to 4:30 p.m.

Salary Range: $19.25 per hour
Schedule: Part-time; varying shifts based on seniority
Benefits: Paid time off, 401(k), Life Insurance

Key Duties & Responsibilities

  • Provide exceptional customer service by answering calls in a clear, concise, and friendly manner.

  • Work collaboratively with colleagues to ensure smooth call center operations.

  • Assist callers with bookings, cancellations, and trip verifications in accordance with ADA program policies and procedures.

  • Remain sensitive to the needs of callers who may be visually impaired, hearing impaired, have cognitive challenges, or physical limitations.

  • Resolve complex and multi-leg (round-trip) transportation requests.

  • Demonstrate knowledge of Long Island, NY geography.

  • Successfully complete periodic map testing throughout the year.

  • Perform general office duties, including accurate data entry, as required.

Requirements & Qualifications

  • Reliable transportation required.

  • Ability to sit for prolonged periods of time.

  • Strong command of the English language.

  • Basic computer skills, including keyboarding.

  • Flexible availability; operations run seven days a week.

  • Ability to manage high call volumes while maintaining a professional and friendly demeanor.

  • Strong attention to detail and accuracy.

  • Ability to maintain confidentiality at all times.

  • Strong interpersonal and communication skills.

  • Physical presence at the work site is required.

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