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Part Time Debt Collection Call Center Jobs in Toronto, ON

Aramark

Dietary Worker

Toronto, ON · On-site

Job Responsibilities • Function comfortably in a fast-paced, performance-based call center ... Part-time Dietary Aide

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All JobsDebt Collection Call Center JobsPart Time Debt Collection Call Center JobsPart Time Debt Collection Call Center Jobs in Toronto, ON

Part Time Debt Collection Call Center information

What is a part time debt collection call center agent?

A Part Time Debt Collection Call Center job involves contacting individuals or businesses to recover outstanding payments on overdue accounts, loans, or bills. Employees in this role typically work scheduled shifts that do not constitute full-time hours, making it ideal for students or those seeking supplemental income. Call center agents use phone, email, and sometimes written communication to negotiate payment plans, answer questions, and update account information. The position requires strong communication skills, patience, and the ability to handle challenging conversations professionally.

What are the key skills and qualifications needed to thrive as a part time debt collection call center agent?

To thrive as a Part Time Debt Collection Call Center Agent, you need strong communication skills, basic math proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and compliance regulations like the Fair Debt Collection Practices Act (FDCPA) is important. Resilience, negotiation skills, and the ability to handle stressful interactions help agents stand out in this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold legal and ethical standards in a fast-paced environment.

What are some common challenges faced by part time debt collection call center agents, and how can new hires effectively handle them?

Part-time debt collection call center agents often encounter challenges such as managing difficult conversations with customers, handling high call volumes, and maintaining compliance with regulations like the Fair Debt Collection Practices Act (FDCPA). New hires can effectively address these challenges by actively listening to customers, staying calm and professional during stressful interactions, and seeking guidance from experienced team members or supervisors. Additionally, taking advantage of training and using provided scripts can build confidence and ensure communications remain compliant and respectful.

What is the difference between Part Time Debt Collection Call Center vs Part Time Customer Service Representative?

AspectPart Time Debt Collection Call CenterPart Time Customer Service Representative
CredentialsBasic communication skills, sometimes debt collection certificationCustomer service training, communication skills
Work EnvironmentCall centers, often high-pressure, focused on debt recoveryCall centers or retail, focused on customer support
Employer & IndustryFinancial institutions, collection agenciesRetail, telecom, service industries
Search & Comparison IntentDebt collection, accounts receivableCustomer support, client service

While both roles involve phone communication and customer interaction, Part Time Debt Collection Call Center positions focus on recovering unpaid debts and often require specific knowledge of debt collection practices. Part Time Customer Service Representatives handle general inquiries and support, with a broader scope of customer issues. The roles differ mainly in purpose and industry focus but share similar skills and work environments.

What are the most commonly searched types of Debt Collection Call Center jobs in Toronto, ON?

The most popular types of Debt Collection Call Center jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Part Time Debt Collection Call Center jobs?

Cities near Toronto, ON with the most Part Time Debt Collection Call Center job openings:

Part Time Debt Collection Call Center jobs near you
Infographic showing various Part Time Debt Collection Call Center job openings in Toronto, ON as of July 2026, with employment types broken down into 100% Part Time. Highlights an 95% In-person, and 5% Remote job distribution.

Client Services Associate - Training Centre (Part-Time)

Worksite Safety Compliance Centre

Richmond Hill, ON • On-site

$22/hr

Part-time

Re-posted 11 days ago

Job description

Position: Client Services Associate

Employment: Part-Time (20 hours/week)

Location: Richmond Hill, ON (In Office)

Salary: $22/hour

We're looking for an enthusiastic Client Services Associate who is self-motivated and passionate about amazing customer service. If you love talking to people, solving problems and being surprisingly helpful, then this role is for you!


As an integral part of the customer-facing team, this role provides support and guidance to employers, employees and job seekers who have varied needs related to their health and safety training and the use of Worksite's online learning system. The Client Services Associate sees that clients and prospective clients have an amazing experience throughout their entire time with Worksite.


Based out of our Richmond Hill, Ontario Training Centre, this part-time role is needed to support our training team and will have a varied schedule ofweekends and weekdays.


As a Client Services Associate at our training centres you can expect to:

  • Check-in students who are arriving for training and assist them with any questions
  • Support instructor team at the location with in-class requests from students
  • Help students register in other Worksite eLearning and instructor-led training courses
  • Respond to client email inquires
  • Ensure the coffee station and kitchen is stocked and clean
  • Order classroom materials and ensure stock levels are maintained
  • Reviewing online proctoring exams
  • Assist with basic technical support related to Worksite's Learning Management System
  • Identify areas to improve customer experience based on customer feedback and your own observations


About You


You'll be a perfect fit for this energetic team if:

  • You love talking to people - in person and online -learning what they need, and helping them find a solution
  • You stay calm and steady under pressure and don't take customer tone personally
  • You enjoy working collaboratively and supporting your team
  • You're comfortable with structured workflows, routine tasks and working independently
  • You think outside the box when it comes to solutions that are surprisingly helpful to ensure our clients are happy
  • You can navigate the internet and apps at lightning speed, but you are genuinely patient and understand that not everyone has the great technical skills that you have.


You'll need to bring:

  • Experience in a relationship-centric communications-based role such as customer service, call centre or technical support
  • Experience with a CRM and/or client support system (Zendesk preferred)
  • Reliable attendance and punctuality
  • Strong verbal and written communication skills
  • Proficiency with computer tech/IT an asset
  • Able to legally work in Canada


Bonus skills (nice to have):

  • Experience with messaging or chatbased support
  • Experience in hybrid call/chat workflows
  • Experience in education or student support environments
  • Experience in a callcentre environment

Why A Career At Worksite Safety Is For You


We are looking for a great person to join a great team and we offer a work environment that can see you develop your career with an established leader in the industry. Worksite also offers:

  • Competitive hourly rate
  • Vacation accrual at 6%
  • Free parking
  • Ongoing development and learning
  • Exciting and collaborative work environment
  • Working on an awesome team with a great company culture!

If this role is the right fit for you, please submit your resume and cover letter. We thank all those that apply, however, only those selected for further consideration will be contacted.


In an effort to provide an authentic experience for our candidates, Worksite Safety does not use AI tools in the recruitment process. Similarly, we appreciate candidates who offer us only content that is a true reflection of their own work.


A Little More About Us


Worksite is one of Canada's leading providers of occupational health and safety services and was listed on Growth 500 as one of Canada's Fastest Growing Companies for three consecutive years by Canadian Business and Maclean's.


We help workers stay safe, and we help employers make it happen. We believe that work life should be enjoyable, and that creating a safe workplace should be enjoyable too. We do that through providing our clients with excellence in advice and service, as well as delivering high-quality online, instructor-led training, and safety products.


Worksite is committed to providing a diverse and inclusive workplace. We encourage applications from all qualified candidates, including those with disabilities, and will make all reasonable accommodations needed to ensure fairness in the recruitment, assessment and selection process.


For more, please check out: https://www.youtube.com/watch?v=4FpJSm9We4o


Our Values


Building Together - We work collaboratively because we know that everyone has great ideas and unique perspectives build a better result. We are stronger when we are all-in as one team.

Growing Through Experimentation - We relentlessly pursue our vision by improving and expanding what we do, experimenting with new ideas, and valuing tests over assumptions.

Being Surprisingly Helpful - We look for ways to surprise and delight by going above and beyond to help others, even when we don't stand to gain anything from it.

Enjoying our Work Life - Because our lives are better when we enjoy our work, we build genuine, positive, and supportive relationships with each other and inject a little fun wherever we can.


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