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Part Time Debt Collection Call Center Jobs in Madison, WI

Mercyhealth

Anesthesiologist

Janesville, WI · On-site

$520K/yr

First Call (In-House) Track • 7 weeks of night call (7pm-7am), 7 days on / 7 days off • 7 ... Mercyhealth Hospital and Trauma Center-Janesville is a Level III Trauma Center serving Southern ...

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All JobsDebt Collection Call Center JobsPart Time Debt Collection Call Center JobsPart Time Debt Collection Call Center Jobs in Madison, WI

Part Time Debt Collection Call Center information

See Madison, WI salary details

$7

$23

$36

How much do part time debt collection call center jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for part time debt collection call center in Madison, WI is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $28.85 per hour, depending on experience, location, and employer.

What is a Part Time Debt Collection Call Center job?

A Part Time Debt Collection Call Center job involves contacting individuals or businesses to recover outstanding payments on overdue accounts, loans, or bills. Employees in this role typically work scheduled shifts that do not constitute full-time hours, making it ideal for students or those seeking supplemental income. Call center agents use phone, email, and sometimes written communication to negotiate payment plans, answer questions, and update account information. The position requires strong communication skills, patience, and the ability to handle challenging conversations professionally.

What are the key skills and qualifications needed to thrive as a Part Time Debt Collection Call Center Agent, and why are they important?

To thrive as a Part Time Debt Collection Call Center Agent, you need strong communication skills, basic math proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and compliance regulations like the Fair Debt Collection Practices Act (FDCPA) is important. Resilience, negotiation skills, and the ability to handle stressful interactions help agents stand out in this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold legal and ethical standards in a fast-paced environment.

What is the difference between Part Time Debt Collection Call Center vs Part Time Customer Service Representative?

AspectPart Time Debt Collection Call CenterPart Time Customer Service Representative
CredentialsBasic communication skills, sometimes debt collection certificationCustomer service training, communication skills
Work EnvironmentCall centers, often high-pressure, focused on debt recoveryCall centers or retail, focused on customer support
Employer & IndustryFinancial institutions, collection agenciesRetail, telecom, service industries
Search & Comparison IntentDebt collection, accounts receivableCustomer support, client service

While both roles involve phone communication and customer interaction, Part Time Debt Collection Call Center positions focus on recovering unpaid debts and often require specific knowledge of debt collection practices. Part Time Customer Service Representatives handle general inquiries and support, with a broader scope of customer issues. The roles differ mainly in purpose and industry focus but share similar skills and work environments.

What are some common challenges faced by part-time debt collection call center agents, and how can new hires effectively handle them?

Part-time debt collection call center agents often encounter challenges such as managing difficult conversations with customers, handling high call volumes, and maintaining compliance with regulations like the Fair Debt Collection Practices Act (FDCPA). New hires can effectively address these challenges by actively listening to customers, staying calm and professional during stressful interactions, and seeking guidance from experienced team members or supervisors. Additionally, taking advantage of training and using provided scripts can build confidence and ensure communications remain compliant and respectful.
Part Time Debt Collection Call Center jobs near you
Infographic showing various Part Time Debt Collection Call Center job openings in Madison, WI as of July 2026, with employment types broken down into 100% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $48,197 per year, or $23.2 per hour.

Sign Language Interpreter Part Time

Purple Communications, Inc. and ZVRS

Madison, WI • On-site

$69K/yr

Part-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Job description

Sign Language Interpreter Part Time
Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional American Sign Language interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.
Part-Time Benefit Summary
ZP is pleased to offer the following part-time benefits for PT24 positions:
Limited Medical Plan: will offset some major medical needs such as hospitalization and doctors appointments; includes a discounted vision program
Telehealth Plan: discounted telehealth that offers limited telehealth visits only
Dental: limited coverage for standard type dental care needs
Life Insurance: allows for flat coverage benefit
Short-term Disability: allows for a portion of wages to be paid in certain cases in which an employee cannot work
Accident & Critical Illness
Community work (when available)
Flexible scheduling
401(k) Retirement Savings plan with employer match
EAP (Employee Assistance Program)
Massage Reimbursement
Job Requirements
  • Must be able to work 24 hours per week
  • Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
  • Must pass the company's interpreting skills assessment
  • Must attend and successfully complete a 40 hour New Hire Training

Essential Duties and Responsibilities include the following:
  • Provide effective video relay service, video remote interpreting, and on-site interpreting for consumers
  • Support and model the company's mission and values
  • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
  • Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.
  • Adhere to all policies and procedures as outlined by the company and all FCC regulations
  • Demonstrate the ability to adapt quickly to new and changing technologies
  • Multi-task between interpreting effectively and utilizing video-based technology
  • Participate in company-sponsored training for Professional Development
  • Exhibit the ability to meet performance expectations with minimal supervision
  • Possess the ability to work effectively in a fast paced, dynamic environment
  • Demonstrate strong interpersonal skills in all settings
  • Ability to independently travel. Where driving is required, access to a vehicle, valid driver's license and required insurance.

Minimum Qualification Requirements:
  • Fluent ASL and spoken English language skills
  • Able to provide accurate interpretation
  • Understanding of Deaf culture
  • Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
  • Three to five years of experience in interpreting (preferred but not required)
  • As applicable, state licensure or state-required credentials
  • You must be 18 years or older to apply

Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.
ZP Better Together, LLC is an Equal Opportunity Employer.

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