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Entry Level Debt Collection Call Center Jobs in Oxnard, CA

Firstsource

Collection Representative

Thousand Oaks, CA · On-site

$18 - $20/hr

... legal debt recovery services, partnering with a diverse portfolio of original creditor clients ... Previous collections, sales, telemarketing, customer service, or call center experience preferred.

Firstsource

Collection Representative

Thousand Oaks, CA · On-site

$18 - $20/hr

... legal debt recovery services, partnering with a diverse portfolio of original creditor clients ... Previous collections, sales, telemarketing, customer service, or call center experience preferred.

Pennymac

Default Loan Counselor I

Moorpark, CA · On-site

$39K - $55K/yr

Proactively manage and address first payment defaults, implementing appropriate collection and loss ... department call overflow and addressing customer inquiries * Provide comprehensive service ...

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All JobsDebt Collection Call Center JobsEntry Level Debt Collection Call Center JobsEntry Level Debt Collection Call Center Jobs in Oxnard, CA

Entry Level Debt Collection Call Center information

See Oxnard, CA salary details

$7

$24

$38

How much do entry level debt collection call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level debt collection call center in Oxnard, CA is $24.35, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $30.29 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Debt Collection Call Center vs Customer Service Representative?

AspectEntry Level Debt Collection Call CenterCustomer Service Representative
Required CredentialsHigh school diploma, basic communication skillsHigh school diploma, strong communication skills
Work EnvironmentCall center setting, high call volume, debt recovery focusCall center or office, general customer support
Employer & Industry UsageFinancial institutions, collection agenciesRetail, telecom, service industries
Common Search & ComparisonYesNo

Entry Level Debt Collection Call Center roles focus on recovering unpaid debts, often involving specific regulations and collections procedures. Customer Service Representatives handle general inquiries and support, with broader responsibilities. While both roles require communication skills and call center experience, debt collection positions emphasize debt recovery techniques and compliance, making them distinct in purpose and environment.

What are popular job titles related to Entry Level Debt Collection Call Center jobs in Oxnard, CA?

For Entry Level Debt Collection Call Center jobs in Oxnard, CA, the most frequently searched job titles are:

What job categories do people searching Entry Level Debt Collection Call Center jobs in Oxnard, CA look for?

The top searched job categories for Entry Level Debt Collection Call Center jobs in Oxnard, CA are:

What cities near Oxnard, CA are hiring for Entry Level Debt Collection Call Center jobs?

Cities near Oxnard, CA with the most Entry Level Debt Collection Call Center job openings:

Entry Level Debt Collection Call Center jobs near you
Infographic showing various Entry Level Debt Collection Call Center job openings in Oxnard, CA as of August 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $50,653 per year, or $24.4 per hour.

Collection Representative

Firstsource

Thousand Oaks, CA • On-site

$18 - $20/hr

Full-time

Re-posted 10 days ago

Firstsource rating

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

28th of 72 rated call and contact centers

Job description

Collection Representative
Thousand Oaks, CA | Full-Time | In-Office
Pay: $18.00 - $20.00 per hour + Monthly Performance Bonus
Location:
555 St. Charles Drive, Suite 100
Thousand Oaks, CA 91360
Schedule:
Full-Time: Monday-Friday, 7:00 AM - 3:30 PM PST
No Weekends!
Join Our Team
American Recovery Service Incorporated (ARSI), a division of Firstsource Solutions, is a respected leader in legal debt recovery services, partnering with a diverse portfolio of original creditor clients nationwide.
We are seeking motivated, professional, and customer-focused Collection Representatives to join our growing Thousand Oaks team. If you have strong communication skills, enjoy helping people find solutions, and thrive in a goal-oriented environment, we'd love to hear from you.
What You'll Do
  • Handle a high volume of inbound and outbound collection calls professionally and respectfully.
  • Negotiate payment arrangements while adhering to all federal, state, client, and company compliance requirements.
  • Manage an active portfolio of 250+ accounts and work toward monthly performance goals.
  • Accurately document account activity and maintain detailed records within collection systems.
  • Research, verify, and update account information using approved data sources.
  • Participate in ongoing training, coaching, and team meetings to support professional development and success.

What We're Looking For
  • Excellent verbal and written communication skills.
  • Strong negotiation, problem-solving, and customer service abilities.
  • Ability to multitask and remain organized in a fast-paced environment.
  • Previous collections, sales, telemarketing, customer service, or call center experience preferred.
  • Strong attention to detail and commitment to compliance standards.
  • Bilingual Spanish/English skills are a plus.

Why Join Firstsource?
• Competitive hourly pay: $18.00 - $20.00 per hour
• Monthly performance-based bonus opportunities
• Stable Monday-Friday schedule
• No weekend work
• Paid training and ongoing development
• Supportive team environment
• Career growth and advancement opportunities
• Equal Opportunity Employer committed to diversity and inclusion
Apply Today
If you're a driven professional who enjoys helping customers resolve their accounts while achieving performance goals, we encourage you to apply and become part of the ARSI and Firstsource team.
Equal Employment Opportunity
Firstsource Transaction Services USA, Inc. is an Equal Opportunity Employer. We do not discriminate based on age, race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.
We are committed to providing equal employment opportunities in recruiting, hiring, compensation, benefits, training, promotion, transfer, and termination. Firstsource also maintains an affirmative action program to employ and advance qualified individuals with disabilities, disabled veterans, and other eligible veterans.

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