Entry Level Crisis Management Jobs in Riverside, CA

Overview

Join our team and begin a career with purpose! No driving required - Mon-Friday Schedule!

Empathy, compassion, respect, and trust? Are these your values? If so, apply today! At ESSC these are our values too and they drive our passion to achieve our mission.

Are you interested in a fulfilling career where you can make a positive impact in the world every day? As a Mentor/Life Skills Coach you can be a force for change through activism and advocacy for greater access, equity, and inclusion for all. In this position you would empower people with disabilities to gain social and daily living skills, and to be active members of their communities.

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Position: Life Skills Coach 2 (6 months of behavior management experience required)
Location: Santa Ana - Community-based/behavior program
Hours: Full-time - Monday-Friday 8:00 am to 2:00pm
Hourly Starting Pay Rate: $22.00 per hour
We provide CPR/First Aid certification for Adult Day Services
Excellent Monday through Friday work schedule. No weekends or evenings
Full-time positions are eligible for medical, dental, & vision, 401k program,
tuition reimbursement of up to $5,250 per year, student loan counseling
program, 15 days of paid time off, 11 paid holidays, etc.
We offer a career path providing room to grow!
No driving required
Great work culture & work/life balance
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OVERVIEW OF POSITION:
Supports the delivery of high quality, person-centered, outcome-based adult day services to individuals with intellectual and developmental disabilities. Directly assists individuals with the planning and selection of activities and life skills learning experiences, and achievement of individual's goals that foster self-awareness, personal growth, and independence while at the service and beyond. Provides emotional support, supervision, and personal care to individuals in the service. Guides and coaches entry level LSCs and direct care support associates as directed.

ESSENTIAL FUNCTIONS:

• Assists individuals with their assessments, planning, and the evaluation process. May support individuals in preparing for and attending meetings with their support team, as well as advocating and facilitating changes to the service plan as necessary.
• Assists in the development and implementation of an Individual Service Plan (ISP) consistent with the individual's personal goals. Maintains required documentation and data, including ISP's, quarterly and annual evaluations, and case notes. When indicated, works collaboratively with service consultants (OT's, LVN's, Behavioral Consultants, etc.) on enhanced service delivery, and completes related documentation and data input. When indicated, understands and supports an individual's behavior plan.
• Assists individual with the selection of person-centered activities and life skills learning experiences, in accordance with individual desires, ISP and IPP (Individual Program Plan) objectives as needed.
• Works with other service members in the planning and delivery of activities consistent with individual and service objectives.
• Supervises individuals while they are at the service, and provides personal care support as required, which may include nutrition, personal hygiene, and assisting the individual to look their best.
• Supports individuals in finding their preferred way to communicate their needs and choices and educates them in the use of the appropriate tools to help them find their voice.
• Provides guidance to Life Skills Coach 1 and direct care associates, as necessary.
• Safely and effectively uses all technology, alternative communication and adaptive equipment related to the individuals and the service. Trains individuals in the use of assistive technology as directed.
• Follows procedures, standards, guidelines, and best practices established in designated services; and adheres and complies with applicable regulations external to the organization, to ensure health and safety of individuals and service line associates, compliance and quality of services. Attends in-service trainings and adheres and meetings as required.
• Performs other duties as assigned.

EDUCATION:

• High School diploma.
• Possess and maintain Valid CPR and First Aid Certifications.
• Possess and maintain non-violent crisis management/intervention certifications (such as CPI, QBS, etc.) is required in services provided to individuals with challenging behaviors.

EXPERIENCE:

• 4-6 years of related experience is preferred. One year experience working with individuals with challenging behavior is required for positions that will support behavioral services. Or the equivalent combination of experience, education, and training to perform the job successfully.

KNOWLEDGE, SKILLS, ABILITIES:

• Knowledge of person-centered programming approach providing services to create purposeful and meaningful activities.
• Ability to demonstrate actively listening, patience, and empathy in communicating with individuals that use the service.
• Able to be creative and flexible, problem solve, organize and complete tasks in a timely manner, follow directions of supervisor, take initiative, work effectively with other team members and volunteers.
• Able to interact appropriately and maintain positive working relationships with associates, stakeholders, individuals and their family members, caregivers, and the general public.
• Ability to consistently demonstrate good judgment; exercise discretion and handle sensitive and confidential matters appropriately.
• Ability to properly interpret and follow policies, procedures, and regulations.
• Intermediate proficiency with Microsoft Office applications (e.g. Outlook, Excel, Word, and PowerPoint).
• Ability to provide assistance with personal care to participants, including ability to transfer an individual who has no weight-bearing skills.
• Ability to resolve conflicts and remain calm and collective in stressful environment.
• Ability to lift up to 50 pounds repetitively. Ability to walk, stoop, stand, and kneel for extended periods of time. Ability to push wheelchairs on a variety of terrain. Must be able to tolerate an outdoor work environment inclusive of a variety of weather conditions. Move and re-arrange furniture (i.e.: tables and chairs for activities).
• Ability to travel locally with individuals who use the service to participate in activities related to the service.
• Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals Southern California and/or program requirements.
• Ability to provide proof of required vaccinations or positive titer showing immunity.
• Ability to pass post-offer medical examination and test for tuberculosis. Ability to provide proof of required vaccinations or positive titer showing immunity.
• Must pass all drug testing required by ESSC.

PHYSICAL REQUIREMENTS IN ACCORDANCE WITH ADA:

• Carrying/Lifting: Frequent.
• Standing: Frequent.
• Walking: Frequent.
• Sitting: Occasional.
• Travel: Frequent.
• Repetitive Motion: Frequent (bend, twist, stoop, reach, pull, kneel, push wheelchairs in a variety of terrain). Keyboard activity and writing.
• Visual Acuity: Close distance and peripheral vision, depth perception and ability to adjust focus.
• Environmental Exposure: Constant exposure to unpleasant or hazardous conditions (noise, heat, dust, bio fluids, etc.), indoor and outdoor work environment.