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Entry Level Computer Support Specialist Jobs in Decatur, IL

U.S. Navy

Military Security Officer

Mechanicsburg, IL

$17.25 - $22/hr

Enlisted Active This role is open to both entry-level applicants and candidates with prior ... vehicles or boats; support harbor and waterside security, high-value unit escorts, and ...

U.S. Navy

Military Security Officer

Dalton City, IL

$17 - $21.50/hr

Enlisted Active This role is open to both entry-level applicants and candidates with prior ... vehicles or boats; support harbor and waterside security, high-value unit escorts, and ...

U.S. Navy

Military Security Officer

Decatur, IL

$17 - $21.50/hr

Enlisted Active This role is open to both entry-level applicants and candidates with prior ... vehicles or boats; support harbor and waterside security, high-value unit escorts, and ...

U.S. Navy

Military Security Officer

Bement, IL

$16.25 - $20.75/hr

Enlisted Active This role is open to both entry-level applicants and candidates with prior ... vehicles or boats; support harbor and waterside security, high-value unit escorts, and ...

U.S. Navy

Military Security Officer

Argenta, IL

$17 - $21.50/hr

Enlisted Active This role is open to both entry-level applicants and candidates with prior ... vehicles or boats; support harbor and waterside security, high-value unit escorts, and ...

U.S. Navy

Military Security Officer

Lincoln, IL

$17 - $21.75/hr

Enlisted Active This role is open to both entry-level applicants and candidates with prior ... vehicles or boats; support harbor and waterside security, high-value unit escorts, and ...

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All JobsComputer Support Specialist JobsEntry Level Computer Support Specialist JobsEntry Level Computer Support Specialist Jobs in Decatur, IL

Entry Level Computer Support Specialist information

See Decatur, IL salary details

$15

$25

$40

How much do entry level computer support specialist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level computer support specialist in Decatur, IL is $25.84, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $28.89 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

How to get an entry-level computer support specialist job?

To secure an entry-level computer support specialist position, candidates should develop basic technical skills in hardware, software, and operating systems, often through relevant certifications like CompTIA A+. Gaining hands-on experience through internships, volunteering, or personal projects can also improve job prospects. Strong communication skills and familiarity with support tools such as ticketing systems are beneficial for success in this role.

How to get an entry level computer support specialist job with no experience?

To secure an entry-level computer support specialist position with no experience, focus on developing foundational skills such as troubleshooting, hardware and software knowledge, and customer service. Earning certifications like CompTIA A+ can improve your chances, and gaining hands-on experience through internships, volunteering, or personal projects can also be beneficial.
More about Entry Level Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Decatur, IL? The most popular types of Computer Support Specialist jobs in Decatur, IL are:
What are popular job titles related to Entry Level Computer Support Specialist jobs in Decatur, IL? For Entry Level Computer Support Specialist jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Support Specialist jobs in Decatur, IL look for? The top searched job categories for Entry Level Computer Support Specialist jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Entry Level Computer Support Specialist jobs? Cities near Decatur, IL with the most Entry Level Computer Support Specialist job openings:
Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Decatur, IL as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $53,753 per year, or $25.8 per hour.

Patient Service Specialist, Lincoln

Memorial Health

Lincoln, IL

$16 - $23.64/hr

Per diem

Medical, PTO

Re-posted 19 days ago

Memorial Health rating

6.9

Company rating: 6.9 out of 10

Based on 175 frontline employees who took The Breakroom Quiz

453rd of 887 rated healthcare providers

Job description

USD $16.00/Hr.
USD $23.64/Hr.

Our Patient Service Specialist works as part of team to complete daily business office functions including billing, collecting, and interacting with patients. Also responsible for answering the telephone, routing and triaging calls relative to patient urgency. Schedules appointments and registers patients. 

Highlights & Benefits:

Paid Time Off (PTO)

Employee Assistance Program and Colleague Wellness


Education:

  • High school graduate or equivalent required.

Experience:

  • Previous work experience in a medical office and/or customer service position preferred.
  • Previous experience dealing directly with the public in person and on the phone preferred.
  • Computer experience and typing skills required.

Other Knowledge/Skills/Abilities:

  • Strong written and verbal communication skills required.
  • Ability to multi-task and prioritize required.
  • Candidates must successfully pass the following assessments during the interview process in order to be further considered for this position:  Listening Skills, Data Entry, and Office Skills.

  • Assists clinic in meeting goals related to quality and patient satisfaction by providing assistance, guidance, and direction to visitors and patients, in person and over the phone in a manner designed to yield a high level of patient satisfaction. Communicates patients’ needs through the tasking mechanism of the electronic health record. Accountable for achieving quality and patient satisfaction standards, including anticipating patient needs, grievances, and service recovery.
  • Schedules, reschedules and coordinates patient appointments. Reviews new patient requests.  Appropriately triages patients in urgent/emergency situations over phone or in person.  Monitors patient flow through reception and works with team to minimize and notify patients of waits and delays.  Schedules interpreters if needed.
  • Responsible for accurate registration of patient demographics and insurance. Utilizes a variety of external websites to confirm patient’s eligibility.  Determines appropriate copay, registration conversation, and insurance to bill based on appointment type.  Collects patient financial responsibility at the time of registration, including current and past due balances   Determine and provide age appropriate documentation to be completed by each patient.  Obtains and validates proper consent for patient treatment.   
  • Assists clinic in meeting goals related to days in accounts receivable by working as part of a team responsible for several front-line billing aspects which may include but is not limited to, charge entry, charge submission, posting of payments, charge adjustments, and cash management, including bank deposits.  Reviews and corrects demographics/insurance errors.  Assists in the clinic’s overall financial performance by monitoring accounts for bad debt balances, pre-payment requirements, and patient portions at the time of service, and other old balances.
  • Responsible for several tasks related to the paper flow through office. This may include, but is not limited to; working with incoming mail and faxed correspondence.  Assists in scanning correspondence and paper medical records and conducting quality assurance and quality audits, if requested.
  • Performs opening and close of day activities. This may include running various reports, cash management, and completing required work lists.
  • Complies with all reimbursement rules and regulations, including Corporate Compliance and HIPAA. Applies the Minimum Necessary Standard when accessing protected health information.  Complies with established clinic policies and procedures and safety standards.
  • Manages task lists within the electronic health record.
  • Demonstrates support for and participates in accomplishing team goals and objectives.
  • Performs other related work as required or requested.

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