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Entry Level Computer Support Specialist Jobs in Decatur, IL

Agri-Fab, Inc.

Accounts Receivable Specialist

Sullivan, IL · On-site

$18.75 - $22.50/hr

Support key controls and audit compliance activities in relation to the credit and collection ... Locate and monitor overdue accounts, using computer records and a variety of automated systems.

New

Agri-Fab, Inc.

Accounts Receivable Specialist

Sullivan, IL

$19 - $25.25/hr

Support key controls and audit compliance activities in relation to the credit and collection ... Locate and monitor overdue accounts, using computer records and a variety of automated systems.

New

ADM

Laboratory Technician - Decatur, IL

Decatur, IL

$20.92/hr

The entry level position is designed to train the new technician on each of the four (4) analytical ... In addition to competitive pay, we support your diverse needs with a comprehensive total rewards ...

United States Army

Physical Therapist

Decatur, IL

$1.6K - $2.0K/wk

This is an entry-level, nationally ranked program held at the U.S. Army Medical Center of ... Outstanding Benefits When you join the Army Medical Specialist Corps, you'll be making a difference ...

United States Army

Physical Therapist

Maroa, IL

$1.5K - $2.0K/wk

This is an entry-level, nationally ranked program held at the U.S. Army Medical Center of ... Outstanding Benefits When you join the Army Medical Specialist Corps, you'll be making a difference ...

United States Army

Physical Therapist

Bement, IL

$1.5K - $2.0K/wk

This is an entry-level, nationally ranked program held at the U.S. Army Medical Center of ... Outstanding Benefits When you join the Army Medical Specialist Corps, you'll be making a difference ...

United States Army

Physical Therapist

Williamsville, IL

$2.0K - $2.7K/wk

This is an entry-level, nationally ranked program held at the U.S. Army Medical Center of ... Outstanding Benefits When you join the Army Medical Specialist Corps, you'll be making a difference ...

United States Army

Physical Therapist

Lincoln, IL

$1.6K - $2.1K/wk

This is an entry-level, nationally ranked program held at the U.S. Army Medical Center of ... Outstanding Benefits When you join the Army Medical Specialist Corps, you'll be making a difference ...

United States Army

Physical Therapist

Forsyth, IL

$1.5K - $1.9K/wk

This is an entry-level, nationally ranked program held at the U.S. Army Medical Center of ... Outstanding Benefits When you join the Army Medical Specialist Corps, you'll be making a difference ...

United States Army

Physical Therapist

Long Creek, IL

$1.6K - $2.0K/wk

This is an entry-level, nationally ranked program held at the U.S. Army Medical Center of ... Outstanding Benefits When you join the Army Medical Specialist Corps, you'll be making a difference ...

United States Army

Physical Therapist

Harristown, IL

$1.6K - $2.0K/wk

This is an entry-level, nationally ranked program held at the U.S. Army Medical Center of ... Outstanding Benefits When you join the Army Medical Specialist Corps, you'll be making a difference ...

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Entry Level Computer Support Specialist information

See Decatur, IL salary details

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How much do entry level computer support specialist jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for entry level computer support specialist in Decatur, IL is $25.84, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $28.89 per hour, depending on experience, location, and employer.

What does an Entry Level Computer Support Specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What Does an Entry-Level Computer Support Specialist Do?

An entry-level computer support specialist is an IT worker who installs software, maintains computer systems and related equipment, and offers technical support and troubleshooting help with the computers or network for which they are responsible. Your duties in this career include user training, and you are often on call to answer questions and solve IT problems for employees or clients. An entry-level computer support specialist generally handles their responsibilities as part of an IT department of a business, but you can also provide support as part of a third-party IT service provider.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Support Specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.
More about Entry Level Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Decatur, IL? The most popular types of Computer Support Specialist jobs in Decatur, IL are:
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What job categories do people searching Entry Level Computer Support Specialist jobs in Decatur, IL look for? The top searched job categories for Entry Level Computer Support Specialist jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Entry Level Computer Support Specialist jobs? Cities near Decatur, IL with the most Entry Level Computer Support Specialist job openings:
Entry Level Computer Support Specialist jobs near you
Accounts Receivable Specialist

Accounts Receivable Specialist

Agri-Fab, Inc.

Sullivan, IL • On-site

$18.75 - $22.50/hr

Full-time

Life, Retirement, PTO

Posted yesterday

New

Job description

Description
Agri-Fab is a leader in the lawn and garden marketplace with shipments reaching around the globe. As successful as Agri-Fab has become, the core goal has not changed; provide a reliable source of employment for the community.
Agri-Fab also offers affordable on-site childcare, two weeks of paid time off, and a comprehensive benefits package focused on wellness rewards along with 401(k) and company paid life insurance.
And that is just the start! Other benefits include tuition reimbursement, earned wage access, discounts, 10 Paid Holidays and more!
Pay is based on experience.
Job Summary: The Accounts Receivable Specialist:
  • Follows specific procedures and routines to receive funds on behalf of the Company and applies the funds towards customers' balances;
  • Identifies aging on invoices older than the standard terms of payment;
  • Works with the customer to resolve any issues that may be preventing the payment of invoices, including discrepancies in the order, shipping, returns, etc.; and
  • Follows specific procedures and routines to prepare invoices to be sent to our customers for orders shipped
  • Performs work carefully, with close attention to detail, and accurately, and is thorough in completion of tasks.

Essential Functions:
Required but not limited to
  • Partner with the Sales and Customer Success teams to resolve customer issues and collaborate on business process improvement including credit risk assessments.
  • Promote customer goodwill through professional credit & collection management and relationship building
  • Support key controls and audit compliance activities in relation to the credit and collection's function, while always ensuring integrity and compliance standards
  • Review aging and make CM aware of possible issues aiding in department meeting key metrics
  • Assist with month end closing processes
  • Receives, records, and banks cash, checks, electronic payments and credit memos and applies to appropriate customer invoice or account. These include, but are not limited to, sorting lock box receipts, managing incoming wires & ACH's, processing incoming remote check deposits, and processing incoming E-pay transactions (credit card payments and/or ACH's).
  • Uses computers and accounting or ERP software to enter data, store, and analyze information.
  • Codes documents and transactions according to established procedures.
  • Identifies, enter cases and follow up on various deductions on accounts.
  • Checks figures, postings, and documents for correct entry, mathematical accuracy and proper coding.
  • Reconciles or notes and reports discrepancies found in records.
  • Locate and monitor overdue accounts, using computer records and a variety of automated systems.
  • Assists with collections.
  • Debits, credits, and totals accounts on computer spreadsheets and databases.
  • Prepares customer correspondence.
  • Documents communications, actions taken, and account status and maintains open communication with Credit Manager and other team members to facilitate cross-functionality of department.
  • Operates 10-key calculators, fax and copy machines.
  • Sorts and files, and performs miscellaneous clerical duties.
  • Ability to handle multiple tasks simultaneously and with minimal supervision.

Knowledge, Skills and Abilities
  • Communication - Excellent interpersonal communication skills to interact effectively with peers, subordinates, engineers, managers, customers and vendors as required
    • Listening - Gives full attention to listening and understanding; asks questions as appropriate and does not interrupt at inappropriate times.
    • Reading and Writing - Understands written sentences and paragraphs in work-related documents; communicates information in emails and documents so others understand
    • Speaking - Talks on the phone or in person or in front of a group to convey information so others understand.
  • Professionalism
    • Self-Control - Maintains composure, keeps emotions in check, controls anger, and avoids aggressive behavior, even in difficult situation.
    • Stress tolerance - Accepts criticism and deals calmly and effectively with high-stress situations.
    • Cooperation - Energetic, enthusiastic, and assertive, and works in a constructive and cooperative manner with employees at all levels.
    • Dependability - Demonstrates reliability, responsibility and dependability in fulfilling obligations.
    • Integrity - Displays honesty and ethical behavior.
    • Confidential - Maintains confidentiality of information related to both workers and business activities.
    • Initiative - Persists in the face of obstacles and is willing to take on responsibilities and challenges.
    • Etiquette - Practices good manners and sets an example of proper 'cubicle etiquette'
  • Clerical and Customer Service
    • Administration - Knowledgeable of administrative and clerical and processes, such as managing files and records, office procedures and terminology.
    • Service - Provides high-level of customer and personal services.
  • Software Skills
    • Microsoft Office Suite - Fluent in Spreadsheet Software (Excel), Word Processing Software (MS Word), Contact Management Software (Outlook), at a minimum
    • Enterprise - ERP Software (MTMS)
    • Internet - Navigates customer websites and researches information on the Internet
    • Sales Force preferred
  • Reasoning Skills
    • Problem Solving - Demonstrates effective and creative problem-solving and reasoning skills; Investigates issues and develops solutions
    • Problem Sensitivity - Recognizes when something is wrong or likely to go wrong.
    • Logic - Applies common sense when following written and oral instructions.
    • Getting and Processing Information - Reads reports, analyzes data and identifies root causes for findings.
    • Innovation - Displays openness to and champions creative alternative solutions and options
  • Math and Accounting Skills
    • Ability to add subtract, multiply or divide quickly and correctly.
    • Ability to choose the right mathematical methods or formulas to solve a problem.
    • Basic understanding of accounting principles and practices and the reporting of financial data.

Requirements
Education and Expertise Required
• Associate's Degree in Accounting or equivalent experience
• Expert in Spreadsheet Software- Excel
• Sales Force experience preferred
Work Environment
• This job is performed indoors in a climate-controlled environment.
Physical Requirements
• Ability to see details at close range (within a few feet of the observer).
• The majority of the time is spent sitting, with some walking about in the office.
• Lifts, carries and raises 35 pounds from floor to desk, from desk to shoulder height.

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