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Entry Level Computer Support Specialist Jobs in Decatur, IL

Consociate Health

Communications Specialist

Decatur, IL · On-site

$17.50 - $18/hr

This position provides support for the communication and operations departments. PRINCIPAL DUTIES ... Ability to utilize personal computer (manual dexterity is required to operate a keyboard ...

Consociate Health

Communications Specialist

Decatur, IL

$51K - $68K/yr

This position provides support for the communication and operations departments. PRINCIPAL DUTIES ... Ability to utilize personal computer (manual dexterity is required to operate a keyboard ...

ADM

Laboratory Technician - Decatur, IL

Decatur, IL

$20.92/hr

The entry level position is designed to train the new technician on each of the four (4) analytical ... In addition to competitive pay, we support your diverse needs with a comprehensive total rewards ...

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All JobsEntry Level Computer Support Specialist JobsEntry Level Computer Support Specialist Jobs in Decatur, IL

Entry Level Computer Support Specialist information

See Decatur, IL salary details

$15

$25

$40

How much do entry level computer support specialist jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for entry level computer support specialist in Decatur, IL is $25.84, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $28.89 per hour, depending on experience, location, and employer.

What does an Entry Level Computer Support Specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What job makes $10,000 a month without a degree?

An Entry Level Computer Support Specialist typically does not earn $10,000 a month without significant experience or specialized certifications. High-paying roles in tech often require advanced skills, certifications, or experience beyond entry level, and salaries of this level are uncommon without a degree or extensive expertise in areas like cybersecurity, cloud computing, or software development.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What Does an Entry-Level Computer Support Specialist Do?

An entry-level computer support specialist is an IT worker who installs software, maintains computer systems and related equipment, and offers technical support and troubleshooting help with the computers or network for which they are responsible. Your duties in this career include user training, and you are often on call to answer questions and solve IT problems for employees or clients. An entry-level computer support specialist generally handles their responsibilities as part of an IT department of a business, but you can also provide support as part of a third-party IT service provider.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Support Specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

Is AI replacing tech support?

Entry level computer support specialists focus on troubleshooting and resolving technical issues, and while AI tools can assist with common problems and automate routine tasks, they do not fully replace human support. Human intervention remains essential for complex, personalized, or nuanced issues that require critical thinking and customer service skills.

How to get into IT support with no experience?

Entry level computer support specialists can start by gaining foundational knowledge through online courses or certifications like CompTIA A+. Building hands-on experience with troubleshooting, hardware, and software, along with developing strong communication skills, can improve job prospects even without prior work experience.

What does an entry-level IT support specialist do?

An entry-level IT support specialist provides technical assistance to users by troubleshooting hardware, software, and network issues. They often install, configure, and maintain computer systems, and may use tools like ticketing systems to track support requests. This role typically requires good communication skills and basic knowledge of operating systems and common software applications.
More about Entry Level Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Decatur, IL? The most popular types of Computer Support Specialist jobs in Decatur, IL are:
What are popular job titles related to Entry Level Computer Support Specialist jobs in Decatur, IL? For Entry Level Computer Support Specialist jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Support Specialist jobs in Decatur, IL look for? The top searched job categories for Entry Level Computer Support Specialist jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Entry Level Computer Support Specialist jobs? Cities near Decatur, IL with the most Entry Level Computer Support Specialist job openings:
Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Decatur, IL as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $53,753 per year, or $25.8 per hour.

Lead DSP / Residential Specialist - DECATUR, IL

Developmental Foundations

Decatur, IL • On-site

$21.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Are you looking for an opportunity to serve in our local community and help others? Developmental Foundations wants you to join us! Our family-owned company provides quality services for adults with developmental disabilities living in our CILA group-homes (Community Integrated Living Arrangements). In addition to providing direct care, the Lead DSP / Residential Specialist is responsible for administrative tasks, such as ordering supplies and groceries, as well as coordinating staff work schedules, including call-offs and covering shifts. If you have Direct Support Person (DSP) or CNA experience, this is a great advanced-level job for you!
What to expect:
  • Network of support from co-workers: trainers, nurses, supervisors and DSPs
  • A sense of belonging, connection and caring
  • Pay: $21.75/hourly

Benefits:
  • Great work team, in a neighborhood, home-like setting
  • Paid time off and paid vacation
  • BCBSIL Health and Dental benefits, including free Vision insurance
  • 401k with employer match
  • DSP work qualifies for CNA license renewal

Qualifications:
  • Patience, dedication and a passion for caring for others
  • Good decision-making skills
  • Solid attendance record
  • Computer skills and experience - Word, Excel, email
  • Strong communication in writing and in person

Requirements:
  • High School diploma/signed High School transcript including graduation date/G.E.D. - high school completion or equivalency
  • Valid Driver's License
  • Successfully complete and pass background check
  • Flexible availability is an essential requirement
  • One year as a successful DSP preferred, but not required

Responsibilities:
  • Orient and train new DSPs / Caregivers
  • Coordinate staff work schedules (4-6 employees)
  • Transport and attend medical appointments with individuals
  • Meal planning and grocery orders
  • Oversee household inventory
  • Be available and participate in on-call duties

Make a difference today! Come Care With Us!
EOE

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