ZipRecruiter

Log In

2

Entry Level Computer Support Specialist Jobs in Decatur, IL

T/CCI Manufacturing LLC

CNC Support Operator

Decatur, IL · On-site

$18 - $22/hr

This entry-level role is ideal for someone looking to grow their skills in machining while ... Basic computer skills (Microsoft Office) * Ability to read instructions, problem-solve, and work ...

Consociate Health

Communications Specialist

Decatur, IL

$51K - $68K/yr

This position provides support for the communication and operations departments. PRINCIPAL DUTIES ... Ability to utilize personal computer (manual dexterity is required to operate a keyboard ...

Consociate Health

Communications Specialist

Decatur, IL · On-site

$17.50 - $18/hr

This position provides support for the communication and operations departments. PRINCIPAL DUTIES ... Ability to utilize personal computer (manual dexterity is required to operate a keyboard ...

Consociate Health

Communications Specialist

Decatur, IL · On-site

$17.50 - $18/hr

This position provides support for the communication and operations departments. PRINCIPAL DUTIES ... Ability to utilize personal computer (manual dexterity is required to operate a keyboard ...

previous pagenext page

Showing results 21-40

All JobsComputer Support Specialist JobsEntry Level Computer Support Specialist JobsEntry Level Computer Support Specialist Jobs in Decatur, IL

Entry Level Computer Support Specialist information

See Decatur, IL salary details

$15

$25

$40

How much do entry level computer support specialist jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level computer support specialist in Decatur, IL is $25.84, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $28.89 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

How to get an entry-level computer support specialist job?

To secure an entry-level computer support specialist position, candidates should develop basic technical skills in hardware, software, and operating systems, often through relevant certifications like CompTIA A+. Gaining hands-on experience through internships, volunteering, or personal projects can also improve job prospects. Strong communication skills and familiarity with support tools such as ticketing systems are beneficial for success in this role.

How to get an entry level computer support specialist job with no experience?

To secure an entry-level computer support specialist position with no experience, focus on developing foundational skills such as troubleshooting, hardware and software knowledge, and customer service. Earning certifications like CompTIA A+ can improve your chances, and gaining hands-on experience through internships, volunteering, or personal projects can also be beneficial.
More about Entry Level Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Decatur, IL? The most popular types of Computer Support Specialist jobs in Decatur, IL are:
What are popular job titles related to Entry Level Computer Support Specialist jobs in Decatur, IL? For Entry Level Computer Support Specialist jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Support Specialist jobs in Decatur, IL look for? The top searched job categories for Entry Level Computer Support Specialist jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Entry Level Computer Support Specialist jobs? Cities near Decatur, IL with the most Entry Level Computer Support Specialist job openings:
Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Decatur, IL as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $53,753 per year, or $25.8 per hour.

Technical Support Representative - Night Shift

Metro Communications and Conxxus

Sullivan, IL • On-site

$18 - $21/hr

Full-time, Other

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago

Job description

Position: TAC Analyst
Location: Sullivan, IL (Onsite)
Reports To: TAC Manager
Employment Type: Full-time
Job Summary
The TAC Analyst provides expert technical support and troubleshooting assistance to customers, resolving complex product issues and ensuring optimal customer satisfaction. This role serves as the primary technical liaison between customers and internal teams, delivering solutions for product and service-related inquiries and technical challenges.
Key Responsibilities
  • Respond to technical inquiries via phone, email, tickets and chat, providing timely and accurate solutions to customer problems
  • Maintain high customer satisfaction scores and response time standards
  • Diagnose and resolve complex technical issues with products, systems, or services using systematic problem-solving approaches
  • Utilize diagnostic tools and remote access software to identify and fix technical problems
  • Create and maintain technical documentation, knowledge base articles, and troubleshooting guides
  • Contribute to continuous improvement of support processes
  • Identify when issues require escalation to engineering teams or senior specialists
  • Track and manage customer service tickets through completion, ensuring proper follow-up
  • Maintain detailed notes of customer interactions and technical solutions
Education amp; Experience
  • Degree in Computer Science or related technical field, OR equivalent experience
  • 1+ years of experience in technical support, customer service, or related field
  • Strong analytical and problem-solving skills
  • Basic understanding of relevant technologies
  • Excellent written and verbal communication abilities
  • Ability to explain complex technical concepts to non-technical audiences
  • Professional phone and email etiquette
Preferred Qualifications
  • Industry certifications relevant to the company's products/services
  • Experience with remote diagnostic tools and software
  • Previous customer-facing role experience in a technical environment
  • Experience with data analysis and reporting tools
Essential Skills amp; Competencies
  • Technical aptitude and ability to learn new technologies quickly
  • Systematic approach to problem-solving and troubleshooting
  • Customer service orientation with patience and empathy
  • Strong interpersonal skills for cross-functional collaboration
  • Ability to remain calm under pressure and handle difficult situations
  • Ability to work independently and prioritize multiple tasks
Schedule
  • Full-time, in office position, 40 hours per week with overtime opportunities
  • Shift Schedule Available:
    • Wednesday to Saturday: 7pm - 6am
Compensation amp; Benefits
  • Pay: $20.00 - $23.00
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance

Apply