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Entry Level Case Manager Jobs in Springfield, MA

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Entry Level Case Manager information

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$14

$22

$32

How much do entry level case manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level case manager in Springfield, MA is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $24.66 per hour, depending on experience, location, and employer.

What is an entry level case manager?

Entry level case managers are professionals who support clients by assessing their needs, coordinating care, and connecting them with services such as healthcare, housing, or social support. They typically work under supervision and help ensure clients receive appropriate resources to improve their quality of life. These roles often involve maintaining case files, scheduling appointments, and advocating for client needs, making them a great starting point for a career in social services or healthcare.

What are entry level jobs for a case manager?

As an entry-level case manager, your responsibilities are to coordinate services, solve problems, and oversee cases for a patient. These positions are usually in the healthcare field, where you plan and support the treatment plan and care of each patient with which you work. You carry out your duties under the supervision of an experienced case manager or case management supervisor who provides on-the-job training. Most offices reserve entry-level case manager positions for recent graduates or those who are about to graduate from a bachelor’s degree program in healthcare administration, case management, or another relevant field.

What are the key skills and qualifications needed to thrive as an entry level case manager, and why are they important?

To thrive as an Entry Level Case Manager, you need a bachelor's degree in social work, psychology, or a related field, along with a basic understanding of case management principles. Familiarity with case management software, client databases, and documentation systems is often required. Strong organizational skills, empathy, and effective communication are vital soft skills for building trust and coordinating resources for clients. These skills ensure efficient service delivery, accurate record-keeping, and positive client outcomes in a supportive environment.

What are the most common challenges faced by entry level case managers and how can they effectively manage their caseload?

Entry level case managers often encounter challenges such as managing large caseloads, balancing administrative tasks with direct client interactions, and navigating complex community resources. To effectively manage their workload, it's important to develop strong organizational skills, prioritize cases based on urgency, and maintain clear communication with supervisors and clients. Regular check-ins with more experienced team members and utilizing case management software can also help streamline workflows and prevent burnout.

What is the difference between Entry Level Case Manager vs Social Worker?

AspectEntry Level Case ManagerSocial Worker
Required CredentialsHigh school diploma or associate's degree; some roles may require a bachelor'sBachelor's or master's degree in social work (BSW or MSW); licensure may be required
Work EnvironmentHealthcare facilities, community agencies, social service organizationsHospitals, schools, government agencies, community organizations
Employer & Industry UsageCommon in healthcare, social services, and community programsWidely used across healthcare, mental health, child welfare, and public services

While both roles involve supporting clients and coordinating services, Entry Level Case Managers typically require less formal education and focus on assisting clients with access to resources. Social Workers often have advanced degrees and licensure, enabling them to provide more comprehensive mental health and social support services. Both roles are vital in social service settings, but Social Workers generally have broader responsibilities and qualifications.

How to become an entry level case manager with no experience?

To become an entry-level case manager with no experience, focus on obtaining a relevant associate or bachelor's degree in social work, psychology, or a related field. Gaining skills in communication, organization, and basic case management software can help, and volunteering or internships can provide practical experience to strengthen your application.

How to get started in entry level case management?

To start as an entry-level case manager, obtain a relevant bachelor's degree such as social work, psychology, or human services. Gaining experience through internships or volunteer work and developing skills in communication, organization, and problem-solving are important. Some positions may require certification or licensing depending on the field or setting.

Is an entry level case manager an entry-level job?

Yes, an entry level case manager position is considered an entry-level job, typically requiring minimal prior experience and serving as a starting point in the social services or healthcare fields. These roles often involve training and may require relevant certifications or a bachelor's degree in a related field.
More about Entry Level Case Manager jobs

What are the most commonly searched types of Case Manager jobs in Springfield, MA?

The most popular types of Case Manager jobs in Springfield, MA are:

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The top searched job categories for Entry Level Case Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Entry Level Case Manager jobs?

Cities near Springfield, MA with the most Entry Level Case Manager job openings:

Entry Level Case Manager jobs near you
Infographic showing various Entry Level Case Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $47,576 per year, or $22.9 per hour.

Residential Counselor I | Alternative Options | DYS

Gándara Center

Chicopee, MA • On-site

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Why Work for Gandara:

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

Benefits:

  • Retirement Plan 403(b)
  • Health, Dental, Vision, Pet and Life Insurance
  • Paid vacations
  • Paid holidays
  • 8 discretionary days
  • Mileage Reimbursement

Salary:

  • Hourly Rate | $21

Additional Benefits:

  • Career Growth Opportunities
  • Culturally Diverse population
  • Clinical Licensing Support

Job Title: Residential Counselor

Work Location: Chicopee, MA

*Bilingual Candidates Encouraged to Apply 

*EOE M/F/D/V

*Union/Non-Union

Job Summary:

We're looking to hire Residential Counselors to join our Alternative Options Youth Program. Residential Counselors maintain a therapeutic environment within the residence, which includes meeting the needs of the client in the following areas: safety, medical, emotional, food, clothing, and shelter. They participate in the development of reasonable limits and structures for each child and implement these limits on a daily basis within the residence and community in a fair and consistent manner.

Duties and Responsibilities:

  • To attend scheduled clinical and staff meetings and actively participate to determine treatment plans, re-evaluate case needs and goals, and develop skills.
  • To maintain client records in accordance with standard format and timetables.
  • To attend scheduled supervisory meetings with Program Manager.
  • To maintain progress notes on each consumer for the shift which staff worked.
  • To represent the dignity of each individual through vigorous promotion of the human and civil rights, which, in part, strives to keep people free from abuse and/or neglect.
  • To assist members daily in the enhancement of their ADL (activities of daily living) skills through practical experience and training both individually and in groups.
  • To promote the rights of people with developmental/intellectual disabilities to exercise choice and to make meaningful decisions in their lives.
  • To provide appropriate, safe responses to emergency situations when necessary.
  • To provide case management, outreach and advocacy to members, and be accountable for the quality and quantity of casework.
  • To develop strong, supportive relationships with the individuals.
  • To provide for individual care and safety, and observe all safety measures.

Minimum Qualifications:

  • High school diploma or equivalent required.
  • Associates degree or bachelor’s degree in human service field preferred.
  • At least one year of experience.
  • Must have valid driver’s license and safe driving history.
  • Prefer bilingual (English/Spanish).
  • Must have availability of an automobile to transport individuals or perform other supportive services as necessary.

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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