What Is an Entry Level Case Manager and How to Become One

By ZipRecruiter Marketplace Research Team

As an entry-level case manager, your responsibilities are to coordinate services, solve problems, and oversee cases for a patient. These positions are usually in the healthcare field, where you plan and support the treatment plan and care of each patient with which you work. You carry out your duties under the supervision of an experienced case manager or case management supervisor who provides on-the-job training. Most offices reserve entry-level case manager positions for recent graduates or those who are about to graduate from a bachelor’s degree program in healthcare administration, case management, or another relevant field.

The qualifications you need as an entry-level case manager vary with each position, but they usually include recent or upcoming graduation from a bachelor’s degree program in healthcare administration, social work, case management, or another field relevant to the specific position, outstanding grades in your undergraduate program, and the desire to have a long-term career in the field. You also need customer service skills and experience that helps you communicate with your clients in a positive way. Entry-level case managers are excellent multi-taskers and require little direction and motivation. You can find these positions with healthcare companies, social work departments, rehabilitation programs, nursing homes, and other professional care services.