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Enterprise Damage Recovery Unit Jobs (NOW HIRING)

Rollins, Inc

VP, Enterprise Applications

Atlanta, GA · On-site

... Disaster Recovery and Business Continuity Plans * Stay up-to-date with emerging trends and ... damage, rodents and insects to more than 2.8 million customers from over 800 locations in over 70 ...

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Enterprise Damage Recovery Unit information

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$45K

$115.3K

$172.5K

How much do enterprise damage recovery unit jobs pay per year?

As of Aug 8, 2026, the average yearly pay for enterprise damage recovery unit in the United States is $115,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Enterprise Damage Recovery Unit?

To excel in an Enterprise Damage Recovery Unit role, you need strong analytical abilities, problem-solving skills, and a background in insurance claims, finance, or legal processes, often supported by relevant industry certifications. Familiarity with claims management software, digital documentation tools, and knowledge of regulatory compliance is typically required. Attention to detail, effective communication, and resilience under pressure are important soft skills for navigating complex recovery cases and working with diverse stakeholders. These competencies ensure accurate claims processing, efficient recovery of losses, and consistent adherence to organizational and industry standards.

What does an Enterprise Damage Recovery Unit do?

A typical day in the Enterprise Damage Recovery Unit involves evaluating damage claims, coordinating with internal teams and external partners such as legal counsel or insurers, and conducting investigations into loss incidents. Team members are responsible for gathering documentation, analyzing financial impacts, negotiating settlements, and ensuring timely recovery actions. Collaboration with adjusters, customers, and third-party experts is common, while multitasking across multiple cases is often required. This dynamic work environment provides opportunities to develop negotiation, analytical, and project management skills while contributing directly to an organization’s financial resilience.

What is an Enterprise Damage Recovery Unit?

An Enterprise Damage Recovery Unit (EDRU) job involves handling claims related to vehicle damage, losses, or unpaid balances for a rental company. Employees in this role work to recover costs from responsible parties, such as customers, insurance companies, or third parties. They analyze accident reports, communicate with involved parties, and negotiate settlements. Strong customer service, attention to detail, and knowledge of claims processing are essential for success in this role.

More about Enterprise Damage Recovery Unit jobs
What cities are hiring for Enterprise Damage Recovery Unit jobs? Cities with the most Enterprise Damage Recovery Unit job openings:
What are the most commonly searched types of Enterprise Damage Recovery Unit jobs? The most popular types of Enterprise Damage Recovery Unit jobs are:
What states have the most Enterprise Damage Recovery Unit jobs? States with the most job openings for Enterprise Damage Recovery Unit jobs include:
What job categories do people searching Enterprise Damage Recovery Unit jobs look for? The top searched job categories for Enterprise Damage Recovery Unit jobs are:
Enterprise Damage Recovery Unit jobs near you
Infographic showing various Enterprise Damage Recovery Unit job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $115,331 per year, or $55.4 per hour.

Disaster Recovery Program Manager

Total Quality Logistics

Cincinnati, OH • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 15 days ago

Total Quality Logistics rating

6.0

Company rating: 6.0 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

320th of 360 rated logistics

Job description

General information
Country
USA
State
Ohio
City
Cincinnati
Descriptions & requirements
About the Role:
The Disaster Recovery Program Manager will work with a cross functional team to help design and develop the Disaster Recovery and Resiliency Program. They will be involved in all areas from creation and design to implementation and measurement, including training and monitoring.
What's in it for you:
  • Competitive base salary + performance bonuses
  • Advancement opportunities with aggressive and structured career paths
  • A culture of continuous education and technical training with reimbursements available
  • Hybrid work environment with the ability to work remotely 40 hours per month
  • Comprehensive benefits package
    • Health, dental and vision coverage
    • 401(k) with company match
    • Perks including employee discounts, financial wellness planning, tuition reimbursement and more
  • Certified Great Place to Work and voted a 2019-2026 Computerworld Best Places to Work in IT

What you'll be doing:
  • Responsible for the ownership, management, oversight and continuous improvement and maturity of the Disaster Recovery and Resiliency Program, including working with IT teams and key business continuity stakeholders to ensure critical recovery strategies are designed, tested and implemented
  • Own and maintain the enterprise Business Continuity Plan (BCP), reviewing and updating it at least annually with leadership review and signoff
  • Effectively collaborate with senior business unit management in the definition, prioritization and support of key business recovery requirements and objectives
  • Translate business operations recovery requirements into action-oriented plans, programs, data center infrastructures and recovery testing strategies
  • Work cross-functionally with senior leadership and teams across entities to define and implement business impact assessments, coordinate and lead business continuity and disaster recovery tabletop exercises, identify and prioritize remediation efforts and track completion
  • Plan, schedule and facilitate regular tabletop exercises and simulations to validate recovery procedures and ensure organizational readiness
  • Partner with entity and functional leads to implement and maintain disaster recovery plans and metrics to ensure the security and integrity of company technology and data while identifying program improvements
  • Own remediation items identified in exercises and assessments, collaborating with partner teams to design new processes and policies that close gaps
  • Track any incoming roadmap and emergent events requiring changes to support levels through regular collaboration with various teams and product leadership
  • Establish training with business and IT functional teams to test operational resilience of programs
  • Outline and manage a distribution strategy to ensure the continuity and recovery action plans are correctly secured, distributed and available under all disaster scenarios
  • Deliver 24/7 on-call support for any emergency that may necessitate the activation of all or part of the organization's continuity and recovery action strategies
  • Define, prioritize and ensure proper documentation of sequencing, testing and validation of recovery plans
  • Ensure BCP/DR framework remains modern and applicable to the organization's everchanging company operations and risk profiles
  • Provide continuous improvement, leadership and support to drive KPIs for resiliency and restoration

What you need:
  • Bachelor's Degree in a related area or equivalent experience, plus 7+ years of experience
  • High level of expertise in developing and managing Business Continuity and Disaster Recovery Plans required, including Recovery Point Objective (RPO) and Response Time Objective (RTO)
  • Familiarity with Business Continuity Management (BCM) platforms including Everbridge BCIC to support continuity planning, mass notifications and coordinated incident response
  • Experience working in hybrid cloud environments, particularly Microsoft Azure alongside on-premises infrastructure
  • A strong understanding of how the full technology stack fits together-from infrastructure to databases to applications-to identify potential gaps in DR planning
  • Working knowledge of backup and recovery technologies such as Zerto and Cohesity
  • Expanded technical knowledge of transaction-based systems, supporting open systems and infrastructure
  • Expanded knowledge of ITIL principles and structure for Incident, Problem and Change Management
  • Practical experience supporting customer technology requirements
  • Capable of functioning simultaneously in project management, technical consulting and business consulting roles while applying strong judgement, prioritizing and managing expectations with various parties and interests
  • Strong presentation and communication skills, with the ability to clearly explain technical and complex topics to leaders at all levels, often in highly urgent situations
  • Ability to lead technical teams by addressing chronic issues affecting customers

Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com

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