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Enterprise Damage Recovery Unit Jobs in Indiana (NOW HIRING)

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Shipping and Receiving Clerk

Plainfield, IN · On-site

$22.50/hr

Entry of orders, both unit down and stock * The tear down and attachment of bills of lading and ... Experience with WMS/ERP systems (receivers, label printing, inventory transactions) * Basic Excel ...

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Enterprise Damage Recovery Unit information

See Indiana salary details

$42.8K

$109.7K

$164.1K

How much do enterprise damage recovery unit jobs pay per year?

As of Aug 8, 2026, the average yearly pay for enterprise damage recovery unit in Indiana is $109,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $128,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Enterprise Damage Recovery Unit?

To excel in an Enterprise Damage Recovery Unit role, you need strong analytical abilities, problem-solving skills, and a background in insurance claims, finance, or legal processes, often supported by relevant industry certifications. Familiarity with claims management software, digital documentation tools, and knowledge of regulatory compliance is typically required. Attention to detail, effective communication, and resilience under pressure are important soft skills for navigating complex recovery cases and working with diverse stakeholders. These competencies ensure accurate claims processing, efficient recovery of losses, and consistent adherence to organizational and industry standards.

What does an Enterprise Damage Recovery Unit do?

A typical day in the Enterprise Damage Recovery Unit involves evaluating damage claims, coordinating with internal teams and external partners such as legal counsel or insurers, and conducting investigations into loss incidents. Team members are responsible for gathering documentation, analyzing financial impacts, negotiating settlements, and ensuring timely recovery actions. Collaboration with adjusters, customers, and third-party experts is common, while multitasking across multiple cases is often required. This dynamic work environment provides opportunities to develop negotiation, analytical, and project management skills while contributing directly to an organization’s financial resilience.

What is an Enterprise Damage Recovery Unit?

An Enterprise Damage Recovery Unit (EDRU) job involves handling claims related to vehicle damage, losses, or unpaid balances for a rental company. Employees in this role work to recover costs from responsible parties, such as customers, insurance companies, or third parties. They analyze accident reports, communicate with involved parties, and negotiate settlements. Strong customer service, attention to detail, and knowledge of claims processing are essential for success in this role.

What are the most commonly searched types of Enterprise Damage Recovery Unit jobs in Indiana? The most popular types of Enterprise Damage Recovery Unit jobs in Indiana are:
What are popular job titles related to Enterprise Damage Recovery Unit jobs in Indiana? For Enterprise Damage Recovery Unit jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Enterprise Damage Recovery Unit jobs in Indiana look for? The top searched job categories for Enterprise Damage Recovery Unit jobs in Indiana are:
Enterprise Damage Recovery Unit jobs near you
Infographic showing various Enterprise Damage Recovery Unit job openings in Indiana as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $109,745 per year, or $52.8 per hour.

Customer Service - Return Agent - Indianapolis Airport

Enterprise Holdings

Indianapolis, IN • On-site

$16/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Enterprise Holdings rating

7.2

Company rating: 7.2 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

111th of 171 rated vehicle equipment hire

Job description

Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.
The starting pay for this position is $16.00 / hour plus potential bonus opportunities.
This position is located at the Indianapolis Airport - 7801 Col H Weir Cook Mem Dr, Suite 151, Indianapolis, IN 46241.
We offer a robust Benefits Package including, but not limited to:
  • Paid time off
  • Employee discount
  • Retirement savings plan
  • Extended Health Benefits (Medical, Prescription Drug, Dental and Vision)
  • Life Insurance
  • Training and development
The schedule available is:
  • Monday - 4:00am to 12:00pm
  • Tuesday - 4:00am to 12:00pm
  • Wednesday - OFF
  • Thursday - 4:00am to 12:00pm
  • Friday - 4:00am to 12:00pm
  • Saturday - OFF
  • Sunday - 4:00am to 12:00pm
Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
  • Greet all customers using prescribed, appropriate dialogue as they arrive on the lot
  • Remind customer to check for personal belongings
  • Identify any items found in the vehicle with a unit number, date, time and turn into lost and found
  • Advise and review rental charges; and provide an accurate receipt to the customer
  • Provide information in a professional and courteous manner regarding transportation to the airport terminal
  • Thank customers using the prescribed dialogue
  • Inquire about service, satisfaction and document dissatisfaction
  • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report
  • Use of proper statement to determine if vehicle is being returned with full tank of gas
  • Complete a service alert for any mechanical and or body damage communicated by the customers.
  • Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location
  • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location
  • Keep lot organized for ease of access and traffic flow
  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
  • Must be at least 18 years old
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • High School Diploma or G.E.D. required
  • Must have a minimum of 1 year prior customer service retail or administrative support experience
  • Must have a valid driver's license with no more than two moving violations and/or at fault accidents in the past 2 years.
  • No drug or alcohol related convictions on driving record in the past 5 years (ie., DUI/DWI).

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