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Engagement Manager Jobs in Raleigh, NC (NOW HIRING)

Truist

Senior Audit Manager - Team Leader

Raleigh, NC

... Engagement Manager for large, complex, and higher risk projects that may be enterprise-wide in ... scope. Lead planning, scoping, and development of the audit test plan, including incorporating the ...

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IQVIA

Virtual Customer Engagement Specialist

Raleigh, NC

$23 - $26.44/hr

The Virtual Customer Engagement Specialist is primarily responsible for achieving sales forecast ... CRM and consistently providing accurate and complete information on the requested topic. * High ...

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Engagement Manager information

See Raleigh, NC salary details

$26.2K

$75.6K

$132.7K

How much do engagement manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for engagement manager in Raleigh, NC is $75,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $91,400.00 per year, depending on experience, location, and employer.

What does an engagement manager do?

The primary job responsibilities of an engagement manager are to improve client engagement for a company by assisting with projects and helping solve problems. They play a pivotal role in forging a strong business-to-business relationship between their company and clients. Job duties include facilitating communication and resolving conflicts between the client and company. Engagement managers usually work as part of a team on client projects. The role fluctuates greatly depending on the specific client as well as client needs. In some usage, an engagement manager helps promote an organization through social media and other marketing activities.

What is the difference between Engagement Manager vs Project Manager?

AspectEngagement ManagerProject Manager
Primary FocusClient relationships and strategic engagementProject planning and execution
Required CredentialsRelevant industry experience, often certifications like PMP or PMIProject management certifications like PMP or Prince2
Work EnvironmentClient-facing, consulting or service-based firmsInternal teams, project sites, or corporate offices
Employer & Industry UsageConsulting, professional services, IT, marketingConstruction, IT, engineering, software development

While both roles involve managing projects, Engagement Managers focus on maintaining client relationships and ensuring strategic alignment, whereas Project Managers concentrate on planning, executing, and delivering specific projects. Understanding these differences helps professionals choose the right career path or role based on their skills and interests.

How does an engagement manager typically balance client expectations with project deliverables?

Engagement Managers play a crucial role in serving as the bridge between clients and internal teams. They are responsible for clearly communicating client needs, setting realistic project timelines, and ensuring deliverables meet quality standards. Balancing expectations often involves proactive stakeholder management, regular status updates, and quickly addressing any issues that arise. This requires strong organizational skills, empathy, and the ability to negotiate compromises, ensuring both client satisfaction and successful project outcomes.

What are the key skills and qualifications needed to thrive as an engagement manager?

To thrive as an Engagement Manager, you need strong project management abilities, client relationship skills, and a background in business or consulting, often supported by a relevant degree. Familiarity with tools like CRM platforms, project management software (e.g., Asana, Trello), and data analytics systems is typically required. Exceptional communication, leadership, and problem-solving skills help build trust and drive successful client outcomes. These skills are crucial for delivering strategic value to clients, ensuring project success, and fostering long-term business relationships.

How much do engagement managers make in the US?

Engagement managers in the US typically earn an average salary ranging from $80,000 to $130,000 annually, depending on experience, industry, and location. Senior engagement managers or those in specialized fields can earn higher compensation, often including bonuses and benefits.

What is the role of an engagement manager?

An engagement manager oversees client relationships and project delivery, ensuring that client needs are met and projects are completed on time and within scope. They coordinate between teams, manage stakeholder expectations, and often use project management tools to track progress. Strong communication, leadership skills, and industry knowledge are essential for success in this role.
More about Engagement Manager jobs
What are the most commonly searched types of Engagement jobs in Raleigh, NC? The most popular types of Engagement jobs in Raleigh, NC are:
What are popular job titles related to Engagement Manager jobs in Raleigh, NC? For Engagement Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Engagement Manager jobs in Raleigh, NC look for? The top searched job categories for Engagement Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Engagement Manager jobs? Cities near Raleigh, NC with the most Engagement Manager job openings:
Engagement Manager jobs near you
Infographic showing various Engagement Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $75,625 per year, or $36.4 per hour.

Director of Donor Engagement

Campbell University

Buies Creek, NC • On-site

Full-time

Re-posted 12 days ago

Campbell University rating

8.4

Company rating: 8.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

95th of 616 rated colleges and universities

Job description

Position: Director of Donor Engagement
Department: Institutional Advancement
Status: Full Time
Position Summary:
The Director of Donor Engagement at Campbell University is a strategic leader responsible for the seamless integration of prospect research and donor stewardship initiatives. They will collaborate with development officers throughout the donor cycle. This role will be responsible for analyzing and synthesizing data to inform effective donor engagement strategies. This role requires a forward-thinking, innovative professional capable of designing and implementing comprehensive strategies to engage and connect with donors across all giving levels. The successful candidate will orchestrate the development and execution of multi-year plans to advance institutional fundraising efforts through effective prospect identification, collaboration with the Advancement team, and stewardship.
Essential Duties and Responsibilities:
Prospect Research and Management:
  • Proactively identify and vet prospects with the capacity and inclination to grow the prospect pipeline and ensure the best prospects are actively qualified, assigned, and managed by development officers.
  • Perform prospect research, analyze, synthesize, and summarize information in the form of written prospect profiles and reports.
  • Prepare accurate research briefings for senior leadership and gift officers for the purpose of donor engagement, cultivation, and solicitation.
  • Record, organize, maintain prospect information in electronic files and within Campbell's constituent database, Ellucian CRM Advance.
  • Strategically mine Campbell's internal database, external publications, online resources to identify individual, corporate, and foundation prospects for major gift solicitation assignments.
  • Provide support for periodic prospect management meetings and portfolio reviews with gift officers and Advancement leaders.
  • Prepare gift officer activities, metrics and pipeline reports as requested by Institutional Advancement leadership.
  • Participate in professional organizations, Association of Professional Researchers for Advancement, and Council for Advancement and Support of Education, etc. and network with peers to stay abreast of the latest trends, tools, and resources for prospect research.

Donor Stewardship:
  • Oversee stewardship activities to ensure donors are well-informed about the impact of their gifts.
  • Manage a comprehensive donor acknowledgment system, including thank-you letters for scholarship recipients, stock gifts and annual stewardship.
  • Optimize existing donor recognition societies and associated events for maximum impact and effectiveness.
  • Partner with the Office of the President and Athletics to strategically manage invitations and coordinate the hosting and operation of the President's Suite during football and basketball gamedays.
  • Prepare Institutional Advancement's annual endowment report mailing.

Education/Experience:
  • Bachelor's degree required; advanced degree preferred.
  • At least 5 years of experience in stewardship, development, prospect research, or related areas preferred.
  • Previous experience working with volunteers and donors, with supervisory experience preferred.
  • Strong written and verbal communication skills, with the ability to compose professional correspondence and meet deadlines.
  • Demonstrated expertise in designing and executing stewardship and donor relations activities, with proficiency in project management and attention to detail.
  • High competence in computer programs, web-based content management systems, and digital/social media platforms including CRM databases and Microsoft 365.
  • Professional experience in development or higher education is preferred.

Knowledge, Skills and Abilities:
  • Ability to communicate effectively to all groups through both oral and written channels.
  • Strong interpersonal, organizational, and time management skills.
  • Comprehensive computer skills, with the ability to learn and utilize new and emerging technology.
  • Exceptional interpersonal and communication skills in relating to university administrators, academic leaders, university advancement staff, alumni, and other external audiences.
  • Proven ability to lead, manage and organize multiple projects with energy, clarity, optimism, diplomacy, and integrity.
  • Demonstrate tact, a positive attitude, courtesy, and discretion in dealing with trustees, faculty, staff, students, high-level university officials and the public.
  • Work independently as well as function effectively in a team and within a diverse group of people.
  • Exercise independent judgment in complex, new, and/or stressful situations.
  • Manage multiple, concurrent projects, and meet set deadlines.
  • Adaptability, flexibility, and a willingness to work in a changing environment.
  • This position demands accuracy, honesty, integrity, and the ability to work within the Christian mission of Campbell University.

To Apply For This Position:
Campbell University is unable to accept paper or email applications. Interested parties may submit their candidacy by clicking on the "Apply Now" button, or, if you are viewing this posting via an outside source, visit us online at http://www.campbell.edu/employment/ to apply. IMPORTANT: A cover letter, CV, or resume, and contact information for three professional references are requested as part of the application process. Applications without these attachments may be considered incomplete. If you have any questions, or if you are an individual with a disability and need assistance completing an application for employment contact the Human Resources Department at 910-893-1256 or email employment@campbell.edu. Campbell University is an Equal Opportunity Employer.
Campbell University maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. Accordingly, the University is committed to administering all educational and employment activities without discrimination as to race, color, sex, sexual orientation, gender identity or expression, age, ethnicity or national origin, religion, disability, genetic information, protected veteran and military status and any other characteristic protected by law, except where appropriate and authorized by law. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
Employees and applicants of Campbell University will not be subjected to any form of harassment or discrimination for exercising rights protected by, or because of their participation in, an investigation or compliance review related to Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act, the Americans with Disabilities Act, Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, the Veterans Employment Opportunities Act of 1998, or any other federal or state nondiscrimination law, rule, or regulation.
Campbell University also maintains affirmative action programs to implement our equal employment opportunity policy. Employees or applicants who wish to review appropriate portions of these affirmative action programs may schedule an appointment to do so by contacting Human Resources at the Buies Creek campus, during normal business hours.

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