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Client Engagement Manager Jobs in Raleigh, NC (NOW HIRING)

MaintainX

Engagement Manager

Raleigh, NC · On-site

$150/day

From the first client interaction through project completion, the Engagement Manager ensures that expectations are aligned, risks are mitigated early, and customers experience a smooth, transparent ...

MaintainX

Engagement Manager

Raleigh, NC

$150/day

From the first client interaction through project completion, the Engagement Manager ensures that expectations are aligned, risks are mitigated early, and customers experience a smooth, transparent ...

Well

Senior Engagement Manager

Chapel Hill, NC · On-site +1

$130K - $145K/yr

Director, Client Success Location: Chapel Hill, NC; or Newton, MA Compensation: Senior Engagement Manager ($130,000-$145,000) depending upon qualifications, plus bonus potential and benefits Job ...

WingSwept

Client Engagement Coordinator

Garner, NC

WingSwept is an award-winning, employee-owned managed service provider. We are seeking a Client Engagement Coordinator who will be chiefly responsible for nurturing ongoing opportunities for our ...

Norstella

RWD Engagement Manager

Raleigh, NC · Remote

$160K - $185K/yr

RWD Engagement Manager Company: Norstella Location: Remote, United States Date Posted: May 20, 2026 ... You will act as the primary client success owner for assigned engagements--overseeing timelines ...

Deloitte

Scrum Master - Project Delivery Analyst

Raleigh, NC · On-site

$50 - $66.75/hr

In this role, you will facilitate Agile ceremonies, manage team dynamics, and lead client engagement workstreams focused on optimizing processes in a Data & Analytics environment. Responsibilities ...

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Client Engagement Manager information

See Raleigh, NC salary details

$30.5K

$86.7K

$150.3K

How much do client engagement manager jobs pay per year?

As of May 31, 2026, the average yearly pay for client engagement manager in Raleigh, NC is $86,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,800.00 and $108,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Engagement Manager, and why are they important?

To thrive as a Client Engagement Manager, you need a strong background in account management, relationship building, and understanding client needs, usually supported by a degree in business or a related field. Familiarity with CRM systems like Salesforce, project management tools, and sometimes certifications in customer success or project management are commonly required. Excellent communication, problem-solving, and negotiation skills help you stand out in managing complex client interactions. These competencies are essential for building lasting client relationships, driving customer satisfaction, and supporting business growth.

How does a Client Engagement Manager typically collaborate with internal teams to ensure client satisfaction?

Client Engagement Managers work closely with cross-functional teams such as sales, marketing, product development, and customer support to deliver tailored solutions that meet client needs. They often act as the primary liaison, facilitating communication between clients and internal stakeholders to resolve issues quickly and proactively. Regular meetings, detailed reporting, and collaborative planning sessions are common practices to ensure everyone is aligned and that client expectations are consistently met. This collaborative environment not only helps in addressing client concerns efficiently but also fosters long-term client relationships.

What are Client Engagement Managers?

Client Engagement Managers are professionals responsible for building and maintaining strong relationships between a company and its clients. They serve as the main point of contact, ensuring client needs are met and their expectations are managed throughout the business relationship. Their duties often include onboarding new clients, resolving issues, facilitating communication, and working with internal teams to deliver quality service. By fostering loyalty and satisfaction, Client Engagement Managers aim to maximize client retention and support business growth.

What is the difference between Client Engagement Manager vs Account Manager?

AspectClient Engagement ManagerAccount Manager
Primary FocusBuilding and maintaining client relationships, ensuring engagement and satisfactionManaging client accounts, upselling, and renewals
ResponsibilitiesDeveloping engagement strategies, coordinating with teams, enhancing client experienceHandling client requests, managing contracts, achieving sales targets
Work EnvironmentCustomer-centric, collaborative, often in service or consulting industriesSales-driven, client-focused, in various industries including tech and finance
Required SkillsCommunication, relationship management, strategic thinkingSales skills, negotiation, account management experience

While both roles involve client interaction, the Client Engagement Manager primarily focuses on fostering long-term relationships and ensuring client satisfaction, whereas the Account Manager concentrates on managing specific accounts, sales, and renewals. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Client Engagement Manager jobs in Raleigh, NC? For Client Engagement Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Client Engagement Manager jobs in Raleigh, NC look for? The top searched job categories for Client Engagement Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Client Engagement Manager jobs? Cities near Raleigh, NC with the most Client Engagement Manager job openings:
Client Engagement Manager jobs near you
Infographic showing various Client Engagement Manager job openings in Raleigh, NC as of May 2026, with employment types broken down into 1% As Needed, 65% Full Time, 28% Part Time, and 6% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution, with an average salary of $86,747 per year, or $41.7 per hour.
Engagement Manager

Engagement Manager

MaintainX

Raleigh, NC • On-site

$150/day

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We're growing fast and hiring the talent to match, with open roles for Implementation Consultants and Analysts in Montreal and Toronto, Canada, or Raleigh, North Carolina
The Engagement Manager serves as the primary bridge between MaintainX's sales and delivery teams, ensuring that enterprise clients fully understand what to expect from our implementation and onboarding process. This role is critical in setting the foundation for a successful partnership by clearly communicating MaintainX's approach, methodologies, and timelines while instilling confidence in the quality and reliability of our services.
From the first client interaction through project completion, the Engagement Manager ensures that expectations are aligned, risks are mitigated early, and customers experience a smooth, transparent journey from contract to go-live.
What you'll do:
The Engagement Manager partners with the sales team during the presales process to represent MaintainX's professional services organization and explain our client onboarding methodology. They participate in customer discovery sessions to understand business needs and use that knowledge to propose clear, achievable implementation plans that demonstrate MaintainX's structured approach to success.
Once a customer commits to moving forward, the Engagement Manager leads the transition from sales to implementation - ensuring that all stakeholders understand project scope, timelines, responsibilities, and deliverables. They serve as a trusted advisor and single point of accountability during this critical period, helping clients navigate each step of onboarding with confidence and clarity.
Throughout the engagement, the Engagement Manager monitors delivery progress, facilitates communication between MaintainX teams and the customer, and proactively manages any changes or challenges that may arise. Their focus is on creating a positive, predictable experience that builds trust and positions MaintainX as a long-term strategic partner.
Ultimately, the Engagement Manager's success is measured by how well clients understand and embrace the onboarding process, how accurately expectations are managed, and how confidently customers move through implementation toward successful adoption.
About you:
  • 5+ years of experience in professional services, consulting, or client-facing implementation roles within SaaS or technology industries.
  • Proven ability to communicate complex technical or process concepts clearly and effectively to executive and operational audiences.
  • Strong presentation, facilitation, and relationship-management skills.
  • Demonstrated experience managing client expectations and aligning multiple stakeholders.
  • Familiarity with project management methodologies and delivery frameworks.
  • Experience in manufacturing, maintenance, or industrial technology environments preferred.
  • Knowledge of Industry 4.0 principles and their application in maintenance engineering, smart manufacturing, or digital transformation initiatives.
  • Bachelor's degree in Business, Engineering, or a related field (MBA or PMP certification a plus).

What's in it for you:
  • Competitive salary and meaningful equity opportunities.
  • Healthcare, dental, and vision coverage.
  • 401(k) / RRSP enrolment program.
  • Take what you need PTO.
  • A Work Culture where:
    • You'll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
    • We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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