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Employee Experience Program Manager Jobs in Appleton, WI

GB Packaging

Human Resources Manager

De Pere, WI · On-site

Proven employee relations, performance management, and change leadership experience * Manufacturing ... programs, STD, LTD, life insurance, company matching 401(k) and pension. Green Bay Packaging ...

Inner Haven Wellness

Program Nurse

Neenah, WI · On-site

$35 - $55/hr

Join a talented and very experienced staff that is passionate about the care of these patients. The ... management, therapy, and other interventions. * Communicating with team members any changes in ...

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All JobsEmployee Experience Program Manager JobsEmployee Experience Program Manager Jobs in Appleton, WI

Employee Experience Program Manager information

See Appleton, WI salary details

$36.6K

$102.3K

$149.4K

How much do employee experience program manager jobs pay per year?

As of Jun 19, 2026, the average yearly pay for employee experience program manager in Appleton, WI is $102,269.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,700.00 and $126,100.00 per year, depending on experience, location, and employer.

What is the difference between Employee Experience Program Manager vs Employee Engagement Specialist?

AspectEmployee Experience Program ManagerEmployee Engagement Specialist
CredentialsBachelor's degree; certifications in HR or employee experience (e.g., CCXP)Bachelor's degree; certifications in HR or engagement (e.g., CEE)
Work EnvironmentStrategic planning, cross-department collaboration, program developmentFocus on communication, event planning, and direct employee interactions
Employer & Industry UsageUsed in large organizations across various industries to improve overall employee experienceCommon in HR teams to boost employee morale and engagement

The Employee Experience Program Manager focuses on designing and implementing comprehensive programs to enhance the overall employee experience, including onboarding, culture, and policies. In contrast, the Employee Engagement Specialist concentrates on fostering employee motivation and participation through targeted activities and communication. Both roles aim to improve workplace satisfaction but differ in scope and strategic focus.

What are the key skills and qualifications needed to thrive as an Employee Experience Program Manager, and why are they important?

To thrive as an Employee Experience Program Manager, you need expertise in HR practices, project management, and program design, often backed by a degree in human resources or related fields. Familiarity with HRIS platforms, survey tools, and data analytics systems is typically required, along with certifications like SHRM-CP or PMP. Strong communication, stakeholder management, and problem-solving skills make someone stand out in this role. These abilities are crucial for designing impactful programs that enhance employee satisfaction, engagement, and organizational effectiveness.

How does an Employee Experience Program Manager typically collaborate with other departments to enhance workplace culture?

Employee Experience Program Managers work closely with HR, leadership, and cross-functional teams such as IT and Facilities to design and implement initiatives that improve workplace culture. They often facilitate feedback sessions with employees, coordinate with department heads to align programs with business goals, and partner with communications teams to ensure transparency. Regular collaboration ensures programs are relevant, inclusive, and effectively address the evolving needs of the workforce.

What is an Employee Experience Program Manager?

An Employee Experience Program Manager is responsible for designing, implementing, and managing initiatives that enhance the overall experience of employees within an organization. This role focuses on improving workplace culture, engagement, and satisfaction by creating programs related to onboarding, professional development, recognition, and well-being. They often collaborate with HR, leadership, and other departments to ensure employees feel valued and supported. Their goal is to boost retention, productivity, and morale by addressing employee needs throughout their lifecycle at the company.
What are popular job titles related to Employee Experience Program Manager jobs in Appleton, WI? For Employee Experience Program Manager jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Employee Experience Program Manager jobs in Appleton, WI look for? The top searched job categories for Employee Experience Program Manager jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Employee Experience Program Manager jobs? Cities near Appleton, WI with the most Employee Experience Program Manager job openings:
Employee Experience Program Manager jobs near you
Branch Experience Manager

Branch Experience Manager

Fox Valley Savings Bank

Oshkosh, WI • On-site

Other

Posted 22 days ago

Job description

Description

Position Summary

The Branch Experience Manager is responsible for leading the customer and employee experience at a single branch location. This role provides hands-on leadership to branch staff, ensuring exceptional service delivery, operational excellence, and strong community engagement. The Branch Experience Manager works closely with the Retail Experience Manager to execute bank-wide service standards and initiatives while maintaining accountability for day-to-day branch performance.


Key Responsibilities

Branch Experience & Service Leadership

  • Own and lead the customer experience for the assigned branch location
  • Ensure consistent execution of service standards, policies, and procedures
  • Champion a customer-first culture focused on relationship building and retention
  • Identify service gaps and implement improvements to enhance the in-branch experience

Branch Operations & Oversight

  • Oversee daily branch operations to ensure efficiency, accuracy, and compliance
  • Monitor workflow, staffing coverage, and service levels
  • Ensure branch readiness for audits, exams, and internal reviews
  • Partner with Operations, Compliance, and IT to support branch needs and initiatives
  • This role will be fully cross-trained in Universal Banker responsibilities, providing knowledgeable backup support and continuity across branch operations

Team Leadership, Coaching & Development

  • Lead, coach, and develop branch staff through observation, feedback, and mentoring
  • Support onboarding, training, and cross-training of branch employees
  • Reinforce accountability through clear expectations and performance feedback
  • Foster a positive, engaged team environment aligned with the bank's values
  • Conduct performance evaluations and issue corrective action, as warranted

Customer Support & Issue Resolution

  • Serve as the escalation point for customer experience concerns at the branch level
  • Resolve issues with professionalism, empathy, and sound judgment
  • Ensure timely follow-up and documentation of escalated situations

Sales Support, Relationship Management & Business Development

  • Support branch sales efforts 
  • Deepen customer relationships across personal and business customers
  • Actively participate in business development activities, including: 
    • Identifying and pursuing new business and deposit relationship opportunities
    • Participating in business visits, partner calls, and community networking alongside Business Partners or independently as appropriate
    • Building and maintaining relationships with local businesses, professionals, and comm  
  • Assist with personal and business account openings while ensuring accuracy and compliance
  • Uncover customer needs and recommend appropriate products and services
  • Support onboarding of new customers, including digital banking adoption and relationship expansion
  • Represent the bank professionally within the community and serve as a visible ambassador for the branch

Reporting & Collaboration

  • Provide operational and experience-related reporting to the Retail Experience Manager
  • Share insights, trends, and recommendations to improve branch performance
  • Assist with implementation of new systems, processes, and bank initiatives

The job duties listed are in no way all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary. This position requires regulatory compliance. 

Requirements

Qualifications

  • High school diploma or GED 
  • 3-5 years retail banking experience and branch leadership experience required
  • Strong knowledge of branch operations, retail banking products, business banking products, and compliance requirements
  • Proven ability to lead, coach, and develop exceptional teams
  • Excellent communication, interpersonal, and problem-solving skills
  • Hands-on leadership style with a strong customer-focused mindset

Preferred Experience

  • College degree
  • Experience in a community bank environment
  • Experience supporting customer experience or service excellence initiatives

Physical Demands

  • Frequent use of computer and other office equipment
  • Frequent sitting and ability to stand for extended periods of time
  • Ability to view computer screen, paperwork and cash
  • Ability to perform fine manipulation when working with cash and other paperwork.

FVSBank is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. 

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