Employee Experience Program Manager Jobs in Madison, WI

Are you passionate about creating exceptional employee experiences while making a meaningful impact on student success?

The Division of Student Affairs at the University of Wisconsin-Madison is seeking a collaborative and service-oriented HR professional to serve as a trusted partner to employees and supervisors across assigned departments. is seeking a collaborative and service-oriented HR professional to serve as a trusted partner to employees and supervisors across assigned departments. In this dynamic role, you will be the primary point of contact for a broad range of human resources functions, including employee relations, recruitment, onboarding, performance support, policy interpretation, and employee engagement. You will help foster a positive and flourishing workplace culture by championing employee well-being, inclusion, recognition, and professional success while ensuring employees have access to the resources and support they need to thrive.

In addition to providing consultative HR support, this position plays a key role in supporting departmental operations through personnel funding management, financial reconciliations, expense monitoring, and compliance-related activities. Working closely with leaders, employees, and campus partners, you will contribute to a high-quality candidate and employee experience, promote effective workplace practices, and support the Division of Student Affairs' commitment to creating a welcoming and inclusive environment where employees can do their best work in service of UW-Madison students. This is an excellent opportunity for an HR professional who enjoys building relationships, solving problems, improving processes, balancing people-focused and operational responsibilities, and helping both employees and organizations flourish.

• Develops and implements processes and procedures for one or many various HR functions such as employee trainings, recruitments, compensation, and payroll

• Receives and responds to inquiries in-person, via email, and through various communication mediums and relays information to appropriate entities

• Facilitates and processes complex transactions and programs according to established policies and procedures

• Contributes to the development of strategic plans and directs staff implementation of initiatives in alignment with strategic goals

• Serves as a consultative Human Resources resource and liaison. Interprets, advises on, applies and disseminates complex policies, procedures, and options to leadership and employees; and recommends best strategies according to established objectives and goals

• Conducts monthly expense analysis and financial reconciliation activities, including review of budget workbooks, monitoring expenditures, and processing backup requisitions and Shared Investment Requests (SIRs) in accordance with established procedures.

• Processes and monitors financial funding transactions, including non-salary cost transfers, accounting adjustments, payroll accounting adjustments, and other funding reallocations to ensure expenses are accurately charged and aligned with funding requirements

• Maintains position and employee costing allocations by entering, updating, and validating funding strings for new hires, position changes, and ongoing personnel actions to support accurate payroll and financial reporting

• Enhances the candidate and employee experience by coordinating welcoming, inclusive, and supportive experiences throughout the employment lifecycle and serving as a champion of culture, engagement, and workplace climate through initiatives that promote employee recognition, well-being, collaboration, belonging, and connection, fostering a positive and flourishing work environment where Student Affairs employees can thrive.

• Audits human resources reports to ensure compliance with established policies and procedures

Vice Chancellor for Student Affairs (VSCA), Student Affairs Administration, Student Affairs Human Resources (HR)

Student Affairs is a community of approximately 850 professionals dedicated to helping UW-Madison students succeed in and out of the classroom. Through programs and services focused on health and well-being, success and belonging, leadership and community engagement, and student advocacy, we foster a welcoming, inclusive, and supportive campus environment where all students can learn, grow, and flourish. Working collaboratively with partners across the university, Student Affairs plays a vital role in enhancing the student experience and advancing UW-Madison's mission.

The expected starting salary range for this position is $60,000 up to $70,000, depending on qualifications and experience. This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf

• Experience building positive relationships and providing responsive support, guidance, or service to employees, students, customers, or other stakeholders in a complex organization

• Demonstrated ability to communicate effectively, establish trust, and foster a welcoming and inclusive environment while working with individuals from diverse backgrounds and perspectives

• Experience managing multiple priorities, adapting to changing needs, and maintaining organization and attention to detail in a fast-paced environment.

• Demonstrated ability to exercise sound judgment, maintain confidentiality, and navigate sensitive situations with professionalism, empathy, and discretion.

• Experience supporting administrative, operational, financial, or budgeting processes, including reviewing, tracking, reconciling, or processing transactions and related information.

• Experience supporting employee, student, supervisor, or customer success through relationship-building, problem-solving, conflict resolution, or service-oriented work.

• Experience with human resources functions such as recruitment, onboarding, employee relations, training, policy administration, employee engagement, or organizational support.

• Experience working in higher education, student affairs, public sector, nonprofit, or similarly complex organizations.

• Experience using human resources, payroll, financial, budgeting, or enterprise management systems to process transactions, maintain records, or generate reports.

Bachelor's Degree

To begin the application process, click on the "I am a current employee" button or "I am not a current employee" button underApply Now. You will need to upload the following documents:
1. A current resume.
2. A cover letter that addresses yourqualifications, knowledge, skills, and abilities, or a past experience that would support your success in the role.

Please note that there is only one attachment field. You must upload all your documents into the one attachment field. Application reviewers will evaluate the materials you submit (your resume and cover letter) to identify qualified applicants who will advance in the recruitment process. Please ensure that your application is complete and submitted by the deadline ("apply by "date at the top of the posting) to be considered for this position.

University sponsorship is not available for this position, which includes transfers of sponsorship and TN visas.The selected applicant will be responsible for ensuring their continuous eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment.

Angel Cartagena,hr@studentaffairs.wisc.edu, (608) 890-2570

Relay Access (WTRS): 7-1-1. SeeRELAY_SERVICEfor further information.

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal OpportunityEmployer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgroundsand encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodationfor any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR)in the division you are applying to.Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.