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Empathetic Listener Jobs (NOW HIRING)

JumpstartMD

Clinic Receptionist

Pleasanton, CA · On-site

$17.75 - $21.50/hr

Exemplifies superb interpersonal skills - a "people person" - empathetic listener, sensitive, upbeat, optimistic, articulate, gracious, and tactful. * Builds relationships and accomplishes conflict ...

JumpstartMD

Clinic Receptionist

Pleasanton, CA · On-site

$17.75 - $21.50/hr

Solves problems with sound judgment and able to "think on your feet." Exemplifies superb interpersonal skills - a "people person" - empathetic listener, sensitive, upbeat, optimistic, articulate ...

Winston Staffing Services

Be Seen First

Administrative Assistant Reception

Staten Island, NY · On-site

$20 - $23/hr

Exceptional interpersonal skills, an empathetic listener, and the ability to stay calm and grounded during difficult or emotionally charged conversations. * Professionalism: Highly reliable ...

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How much do empathetic listener jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for empathetic listener in the United States is $31.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $37.74 per hour, depending on experience, location, and employer.

What is an Empathetic Listener job?

An Empathetic Listener is someone who provides a supportive and nonjudgmental space for individuals to express their thoughts and emotions. Their role involves actively listening, showing understanding, and offering encouragement without giving direct advice or judgment. This job is valuable in counseling, customer service, coaching, and peer support roles, where emotional intelligence and patience are essential. Empathetic listeners help people feel heard and validated, fostering trust and connection.

What are some typical challenges faced by an Empathetic Listener, and how are they addressed?

Empathetic Listeners often encounter emotionally charged conversations that require careful handling and strong boundaries to avoid compassion fatigue. Balancing active listening with providing appropriate resources or referrals, while maintaining confidentiality and neutrality, can also be demanding. Many organizations offer regular supervision, peer support, and training to help listeners manage stress and process challenging interactions. Building self-care routines and utilizing available support mechanisms are important for long-term effectiveness and well-being in this role.

How to become a paid empathetic listener?

To become a paid empathetic listener, develop strong communication and active listening skills, often through training or certification programs such as counseling or coaching courses. Gaining experience in roles like customer service, mental health support, or peer counseling can also help, and building a reputation for empathy can lead to paid opportunities in coaching, therapy, or support services.

What are the key skills and qualifications needed to thrive in the Empathetic Listener position, and why are they important?

To excel as an Empathetic Listener, you need strong active listening skills, emotional intelligence, and a background in counseling, psychology, or social work is often advantageous. Familiarity with client management systems and adherence to ethical guidelines or certifications, such as Mental Health First Aid, may be required. Exceptional interpersonal communication, patience, and cultural sensitivity are vital soft skills for this position. These attributes are critical for building trust, supporting individuals effectively, and facilitating meaningful conversations in various support environments.

Can you really get paid to be an empathetic listener?

Empathetic listening is a key skill for roles such as counselors, therapists, social workers, and customer service representatives, and these positions often offer compensation. While the job involves active listening and emotional support, earning depends on the specific role, experience, and employer, with some positions requiring certifications or training.

Is empathetic listener legit?

An empathetic listener is a real role that involves actively understanding and sharing the feelings of others, often in counseling, customer service, or support environments. The position typically requires strong communication skills and emotional intelligence, and it is recognized as a legitimate job in various industries. Certification or training in active listening or counseling can enhance credibility and effectiveness in this role.

Can I get paid to be a listener?

Empathetic listeners can be paid in roles such as counselors, therapists, or customer service representatives, where active listening is essential. These jobs often require relevant training, certifications, or experience, and may involve working in mental health, healthcare, or support environments.
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Empathetic Listener jobs near you
Infographic showing various Empathetic Listener job openings in the United States as of July 2026, with employment types broken down into 70% Full Time, 24% Part Time, 3% Temporary, and 3% Contract. Highlights an 91% In-person, 6% Hybrid, and 3% Remote job distribution, with an average salary of $66,465 per year, or $32 per hour.
Patient Services Specialist 3 - Neurosurgery

Patient Services Specialist 3 - Neurosurgery

Baylor Scott & White Health

Lakeway, TX • On-site

$18.50 - $25.25/hr

Full-time

Medical, Retirement, PTO

Posted 16 days ago

Baylor Scott & White Health rating

7.4

Company rating: 7.4 out of 10

Based on 748 frontline employees who took The Breakroom Quiz

256th of 877 rated healthcare providers

Job description

Working Hours:

Monday to Friday: 8:00 AM to 5:00 PM

JOB SUMMARY
The Patient Services Specialist 3 provides a wide range of advanced-level administrative support services in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. This senior level position handles more complex tasks and escalations, assists the supervisor in training staff, and serves as a backup supervisor in his or her absence.
ESSENTIAL FUNCTIONS OF THE ROLE
Assists in the hiring process and serves as a peer interviewer.
Performs all duties associated with patient relations, check-in or check-out, scheduling, insurance verification and answering phones.
Serves as an expert in handling more complex tasks and responding to escalated issues.
Participates in process improvements initiatives. Facilitates or leads team meetings. Attends huddles, tracks metrics and maintains huddle boards.
Mentors and trains staff in processes and procedures. 
Provides training on applications, website and other resource access. 
Monitors team members' participation to ensure the training provided is being utilized and if any additional training is needed.
Serves as backup to supervisor in his or her absence, as required. Assists the supervisor in managing schedules, assigning employees tasks and following up on work results.
Monitors and arranges for facility and equipment maintenance and repairs, as needed and in conjunction with the Manager or Supervisor.
Performs quality assurance audits.
Orders supplies as requested.
KEY SUCCESS FACTORS
Excellent listening, interpersonal and communication (oral and written) skills, and professional, pleasant and respectful telephone etiquette. Ability to adapt communication style to suit different audiences. 
Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful.
Knowledge of patient registration procedures and documentation.
Knowledge of medical insurance claims procedures and documentation. Needs to have thorough understanding of the Out of Network process.
Skilled in the use of personal computers and related software applications.
Skilled in preparing and maintaining patient records.
Ability to analyze unpaid third-party claims and delinquent accounts to determine appropriate follow-up actions to ensure payment.
Ability to mentor and train staff.
BENEFITS
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS
- EDUCATION - H.S. Diploma/GED Equivalent
- EXPERIENCE - 2 Years of Experience
Employment Type: FULL_TIME

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