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How much do volunteer empathetic listener jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for volunteer empathetic listener in the United States is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Volunteer Empathetic Listener vs Volunteer Crisis Counselor?

AspectVolunteer Empathetic ListenerVolunteer Crisis Counselor
CredentialsNone required, training providedOften requires specialized training and certification
Work EnvironmentCommunity centers, helplines, online platformsHotlines, mental health organizations, crisis centers
Employer & IndustryNonprofits, community services, helplinesNonprofits, mental health agencies, crisis intervention services
Search & Comparison IntentUnderstanding empathetic listening rolesSeeking crisis intervention roles

Volunteer Empathetic Listeners focus on providing emotional support through active listening without offering advice, often with minimal training. Volunteer Crisis Counselors, however, handle urgent mental health crises, requiring specialized training and certifications. Both roles serve in community and mental health settings but differ in scope, training, and intensity of intervention.

What is a volunteer empathetic listener?

Volunteer Empathetic Listeners are individuals who offer their time to listen actively and supportively to others in need. Their role is to provide a nonjudgmental, compassionate ear to people experiencing emotional distress or seeking someone to talk to. They do not offer professional counseling or advice, but instead focus on understanding, validating feelings, and helping others feel heard. This support can make a significant difference for individuals who might feel isolated or overwhelmed. Volunteer Empathetic Listeners often receive training in active listening and empathy to ensure they provide a safe and supportive environment.

What are the key skills and qualifications needed to thrive as a volunteer empathetic listener?

To thrive as a Volunteer Empathetic Listener, you need strong active listening skills, emotional sensitivity, and a basic understanding of mental health principles, often supported by relevant training or orientation. Familiarity with communication platforms (such as helpline software or online chat tools) and confidentiality protocols is typically required. Outstanding empathy, patience, and non-judgmental communication are soft skills that set exceptional listeners apart. These abilities are crucial for providing supportive environments, building trust, and ensuring those in need feel heard and understood.

How do volunteer empathetic listeners typically handle emotionally challenging conversations while maintaining personal well-being?

Volunteer Empathetic Listeners often support individuals dealing with distressing situations, which can be emotionally taxing. To maintain personal well-being, it's common to participate in regular debriefings with supervisors or peer groups, utilize provided mental health resources, and set clear emotional boundaries. Many organizations also offer ongoing training in self-care and resilience to help volunteers manage compassion fatigue. Practicing self-awareness and seeking support when needed are important parts of sustaining effectiveness and personal fulfillment in this role.
More about Volunteer Empathetic Listener jobs
What cities are hiring for Volunteer Empathetic Listener jobs? Cities with the most Volunteer Empathetic Listener job openings:
What are the most commonly searched types of Empathetic Listener jobs? The most popular types of Empathetic Listener jobs are:
What states have the most Volunteer Empathetic Listener jobs? States with the most job openings for Volunteer Empathetic Listener jobs include:
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Volunteer Empathetic Listener jobs near you
Infographic showing various Volunteer Empathetic Listener job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 80% Full Time, 15% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,804 per year, or $19.1 per hour.

Hospice Volunteer Needed

Harmony Hospice Care

Beachwood, OH

Other

Re-posted 3 days ago

Job description

Hospice Volunteer - Cuyahoga County and surrounding areas!

Volunteer activities available...

  • Sitting with patients to provide companionship, play games, and offer a friendly, comforting presence.
  • Sending encouraging letters and cards.
  • Assisting in light household chores.
  • Calling patients and their families to check on needs.
  • Assisting with administrative duties at our Beachwood office.
  • Making blankets, quilts, pillows and crafts for our patients.
  • Providing support to our bereaved families by assisting with mailings, phone calls and in-home grief support visits.

Qualifications: 

  • Availability of time and skills which pertain to the volunteer activity
  • Maintain confidentiality 
  • Ability to work independently and take directions well. 
  • Empathetic listening skills 
  • Ability to understand and tolerate hardship stories. 

Time Commitment:

  • Time commitment is flexible and can work around your schedule and availability.