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Volunteer Empathetic Listener Jobs in Indiana (NOW HIRING)

Answering inbound calls, listening actively, and taking ownership to deliver personalized ... Each interaction is an opportunity to create an exceptional experience through clear, empathetic ...

Answering inbound calls, listening actively, and taking ownership to deliver personalized ... Each interaction is an opportunity to create an exceptional experience through clear, empathetic ...

Answering inbound calls, listening actively, and taking ownership to deliver personalized ... Each interaction is an opportunity to create an exceptional experience through clear, empathetic ...

Answering inbound calls, listening actively, and taking ownership to deliver personalized ... Each interaction is an opportunity to create an exceptional experience through clear, empathetic ...

... voluntary short-term and long-term disability coverage. Additionally, our well-being programs ... Demonstrate a positive, empathetic, and professional attitude toward customers at all times.

... voluntary short-term and long-term disability coverage. Additionally, our well-being programs ... Demonstrate a positive, empathetic, and professional attitude toward customers at all times.

Answering inbound calls, listening actively, and taking ownership to deliver personalized ... Each interaction is an opportunity to create an exceptional experience through clear, empathetic ...

Answering inbound calls, listening actively, and taking ownership to deliver personalized ... Each interaction is an opportunity to create an exceptional experience through clear, empathetic ...

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Volunteer Empathetic Listener information

What is the difference between Volunteer Empathetic Listener vs Volunteer Crisis Counselor?

AspectVolunteer Empathetic ListenerVolunteer Crisis Counselor
CredentialsNone required, training providedOften requires specialized training and certification
Work EnvironmentCommunity centers, helplines, online platformsHotlines, mental health organizations, crisis centers
Employer & IndustryNonprofits, community services, helplinesNonprofits, mental health agencies, crisis intervention services
Search & Comparison IntentUnderstanding empathetic listening rolesSeeking crisis intervention roles

Volunteer Empathetic Listeners focus on providing emotional support through active listening without offering advice, often with minimal training. Volunteer Crisis Counselors, however, handle urgent mental health crises, requiring specialized training and certifications. Both roles serve in community and mental health settings but differ in scope, training, and intensity of intervention.

What is a volunteer empathetic listener?

Volunteer Empathetic Listeners are individuals who offer their time to listen actively and supportively to others in need. Their role is to provide a nonjudgmental, compassionate ear to people experiencing emotional distress or seeking someone to talk to. They do not offer professional counseling or advice, but instead focus on understanding, validating feelings, and helping others feel heard. This support can make a significant difference for individuals who might feel isolated or overwhelmed. Volunteer Empathetic Listeners often receive training in active listening and empathy to ensure they provide a safe and supportive environment.

What are the key skills and qualifications needed to thrive as a volunteer empathetic listener?

To thrive as a Volunteer Empathetic Listener, you need strong active listening skills, emotional sensitivity, and a basic understanding of mental health principles, often supported by relevant training or orientation. Familiarity with communication platforms (such as helpline software or online chat tools) and confidentiality protocols is typically required. Outstanding empathy, patience, and non-judgmental communication are soft skills that set exceptional listeners apart. These abilities are crucial for providing supportive environments, building trust, and ensuring those in need feel heard and understood.

How do volunteer empathetic listeners typically handle emotionally challenging conversations while maintaining personal well-being?

Volunteer Empathetic Listeners often support individuals dealing with distressing situations, which can be emotionally taxing. To maintain personal well-being, it's common to participate in regular debriefings with supervisors or peer groups, utilize provided mental health resources, and set clear emotional boundaries. Many organizations also offer ongoing training in self-care and resilience to help volunteers manage compassion fatigue. Practicing self-awareness and seeking support when needed are important parts of sustaining effectiveness and personal fulfillment in this role.
What are the most commonly searched types of Empathetic Listener jobs in Indiana? The most popular types of Empathetic Listener jobs in Indiana are:
What are popular job titles related to Volunteer Empathetic Listener jobs in Indiana? For Volunteer Empathetic Listener jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Volunteer Empathetic Listener jobs? Cities in Indiana with the most Volunteer Empathetic Listener job openings:
Infographic showing various Volunteer Empathetic Listener job openings in Indiana as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution.

Licensed Financial Service Representative

Charles Schwab

Indianapolis, IN

$27.74 - $31.83/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 19 days ago


Job description

Position Type: Regular
Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.  

Schwab’s service team plays a critical role in helping clients feel confident about their financial futures. As a Licensed Financial Services Representative, you’ll bring your passion for helping others together with your licensed expertise to guide clients through meaningful financial conversations. You’ll serve as a trusted voice on the phone—listening actively, building confidence, and taking ownership to resolve complex needs with care and clarity.  

Each interaction is an opportunity to deliver an exceptional client experience through thoughtful problem‑solving, clear communication, and empathetic guidance. You’ll partner closely with teammates, advocate for client needs, and strengthen long‑term relationships built on trust and respect. At the same time, you’ll be supported by a collaborative culture that encourages continuous learning, professional growth, and career mobility across Schwab.  

If you’re licensed, client‑focused, and motivated by making a real difference for others, this is where your impact grows. 

We offer a competitive pay and bonus package. Starting compensation for this location ranges from $57,700.00 - $66,200.00, depending on related experience, plus an annual bonus opportunity of 10% of your base pay and other eligible earnings. 

What you have

We believe great service starts with the right mindset and skills. Successful candidates demonstrate a passion for helping others, accountability in their work, and confidence navigating client conversations.  

Requirements:  

  • Active FINRA Series 7 and 63 licenses. 
  • A passion for helping clients and ensuring positive experiences. 
  • Ability to convey information clearly and build trust. 
  • Openness to feedback and a growth mindset. 
  • Problem-solving with confidence and clarity. 
  • Understanding and responding to client needs with empathy. 
  • Accuracy and thoroughness in every interaction. 
  • Working as part of a supportive team and adapting to change. 
  • Ability to work 8:00 am – 4:30 pm Monday through Friday during Schwab's 24-week training program, on-site.  
    • After training is complete, the ability to work assigned shift to accommodate business needs to include evening, overnight, and weekend options.  
    • Benefits of working evenings, overnight, and weekend shifts include increased compensation and remote work opportunities for qualifying shifts.  
    • Your Talent Advisor will walk you through the training schedule, available shift groups, and the shift assignment process during the interview.    

Example shift groups: 

  • Weekend Day Shift (Start between 6:30am-9:30am CT, includes 1-2 weekend days): Potential to work remote after training IF working both weekend days are assigned 
  • Weekday Evening Shift (Start 11am-5pm CT, Monday-Friday): In office  
  • Weekday Overnight Shift (Start 7:30pm CT, Monday-Thursday): Potential to work fully remote after training  
  • Weekend Evening/Overnight Shift (Start at 12pm CT Sat/Sun/Mon or 7pm CT Friday/Saturday/Sunday): Potential to work fully remote after training   

Preferred qualifications: 

  • Previous customer service or client relationship experience. 
  • Bachelor’s degree or higher. 

#Campus 


What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance