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Empathetic Listener Jobs (NOW HIRING)

Neeley Law

Client Intake Specialist

Chandler, AZ

$21 - $23/hr

Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You'll have an ...

Geotab

Regional Senior Product Manager

Atlanta, GA · Remote

$121K - $160K/yr

To be successful in this role you will be an empathetic listener, a self-starter, and a strong team player with excellent written and verbal communication skills. In addition, the successful ...

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How much do empathetic listener jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for empathetic listener in the United States is $31.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $37.74 per hour, depending on experience, location, and employer.

What is an Empathetic Listener job?

An Empathetic Listener is someone who provides a supportive and nonjudgmental space for individuals to express their thoughts and emotions. Their role involves actively listening, showing understanding, and offering encouragement without giving direct advice or judgment. This job is valuable in counseling, customer service, coaching, and peer support roles, where emotional intelligence and patience are essential. Empathetic listeners help people feel heard and validated, fostering trust and connection.

What are the key skills and qualifications needed to thrive in the Empathetic Listener position, and why are they important?

To excel as an Empathetic Listener, you need strong active listening skills, emotional intelligence, and a background in counseling, psychology, or social work is often advantageous. Familiarity with client management systems and adherence to ethical guidelines or certifications, such as Mental Health First Aid, may be required. Exceptional interpersonal communication, patience, and cultural sensitivity are vital soft skills for this position. These attributes are critical for building trust, supporting individuals effectively, and facilitating meaningful conversations in various support environments.

What are some typical challenges faced by an Empathetic Listener, and how are they addressed?

Empathetic Listeners often encounter emotionally charged conversations that require careful handling and strong boundaries to avoid compassion fatigue. Balancing active listening with providing appropriate resources or referrals, while maintaining confidentiality and neutrality, can also be demanding. Many organizations offer regular supervision, peer support, and training to help listeners manage stress and process challenging interactions. Building self-care routines and utilizing available support mechanisms are important for long-term effectiveness and well-being in this role.
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Empathetic Listener jobs near you
Infographic showing various Empathetic Listener job openings in the United States as of May 2026, with employment types broken down into 62% Full Time, and 38% Part Time. Highlights an 100% In-person job distribution, with an average salary of $66,465 per year, or $32 per hour.

Client Intake Specialist

Neeley Law

Chandler, AZ

$21 - $23/hr

Other

Medical, Retirement, PTO

Posted 9 days ago

Job description

Client Intake Specialist

Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of a client intake specialist to take client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You'll have an opportunity to help a thriving law firm succeed and make a tangible difference in clients' lives every day. If this sounds like a job you'd love, apply now!

Responsibilities
  • Conduct intake appointments with new clients to gather information, collect documents, and answer procedural questions
  • Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files
Qualifications
  • Extreme attention to detail
  • Solid data entry, spreadsheet management, and computer skills
  • Customer service or sales experience a plus
  • Possesses outstanding communication skills and sense of empathy
  • High school diploma or equivalent required; Bachelor's degree preferred

Compensation $21 - $23 hourly About Neeley Law

Neeley Law is changing the way people feel about hiring an attorney by delighting clients with exceptional legal services, unparalleled empathy, and tools to empower them to rebuild their financial lives and prosper in the future.

We offer a competitive salary and benefits package, including health insurance, 401(k), and paid time off.

Apply