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Empathetic Listener Jobs in Chicago, IL (NOW HIRING)

... empathetic listening acumen, effective phone/Zoom skills, and a positive attitude. • Creative problem-solving skills in assessing customer issues, identifying possible solutions, and then ...

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Empathetic Listener information

What is an empathetic listener?

An Empathetic Listener is someone who provides a supportive and nonjudgmental space for individuals to express their thoughts and emotions. Their role involves actively listening, showing understanding, and offering encouragement without giving direct advice or judgment. This job is valuable in counseling, customer service, coaching, and peer support roles, where emotional intelligence and patience are essential. Empathetic listeners help people feel heard and validated, fostering trust and connection.

What are the key skills and qualifications needed to thrive as an empathetic listener?

To excel as an Empathetic Listener, you need strong active listening skills, emotional intelligence, and a background in counseling, psychology, or social work is often advantageous. Familiarity with client management systems and adherence to ethical guidelines or certifications, such as Mental Health First Aid, may be required. Exceptional interpersonal communication, patience, and cultural sensitivity are vital soft skills for this position. These attributes are critical for building trust, supporting individuals effectively, and facilitating meaningful conversations in various support environments.

What are some typical challenges faced by an empathetic listener, and how are they addressed?

Empathetic Listeners often encounter emotionally charged conversations that require careful handling and strong boundaries to avoid compassion fatigue. Balancing active listening with providing appropriate resources or referrals, while maintaining confidentiality and neutrality, can also be demanding. Many organizations offer regular supervision, peer support, and training to help listeners manage stress and process challenging interactions. Building self-care routines and utilizing available support mechanisms are important for long-term effectiveness and well-being in this role.

What are the most commonly searched types of Empathetic Listener jobs in Chicago, IL?

The most popular types of Empathetic Listener jobs in Chicago, IL are:

What are popular job titles related to Empathetic Listener jobs in Chicago, IL?

For Empathetic Listener jobs in Chicago, IL, the most frequently searched job titles are:

What cities near Chicago, IL are hiring for Empathetic Listener jobs?

Cities near Chicago, IL with the most Empathetic Listener job openings:

Infographic showing various Empathetic Listener job openings in Chicago, IL as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution.

Hospice Companionship Program - Western Springs / LaGrange / Willowbrook area

La Grange, IL • On-site

$15.50 - $21/hr

Other

Re-posted 13 days ago


Job description

Volunteers are a valuable part of our hospice team - providing comfort and compassion to patients and their families. Your time would be an enormously meaningful gift, so we welcome whatever time you can share.

Role:

Provide companionship, socialization and support (in home and/or facility setting).

Examples may include: empathetic listening, engaging in conversation, reading aloud, playing/listening to music, taking walks, watching sports/fav show, playing games, writing letters, participating in group activities with other residents - or simply sitting and providing a reassuring presence)

note: volunteers do not to provide physical aid or medical treatment of any kind

Time Commitment:

Hospice volunteering offers flexible hours depending on your availability (some commit to several hours/week, other just a few hours/month).

Requirements, Training and Support:

Volunteers complete initial onboarding paperwork, training, fingerprinting and TB testing with continued support moving forward. Must be 18+.

We also have opportunities for respite care for caregivers, music therapy, certified pet therapy, and veteran to veteran volunteering as well as administrative duties if you know of others that may be interested!

Thank you in advance for your consideration.

Paula Haggerty, Volunteer Coordinator, The Care Team Hospice

paula.haggerty@tct-cares.com