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Empathetic Listener Jobs in Elgin, IL (NOW HIRING)

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$10

$31

$84

How much do empathetic listener jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for empathetic listener in Elgin, IL is $31.16, according to ZipRecruiter salary data. Most workers in this role earn between $17.58 and $36.80 per hour, depending on experience, location, and employer.

What is an empathetic listener?

An Empathetic Listener is someone who provides a supportive and nonjudgmental space for individuals to express their thoughts and emotions. Their role involves actively listening, showing understanding, and offering encouragement without giving direct advice or judgment. This job is valuable in counseling, customer service, coaching, and peer support roles, where emotional intelligence and patience are essential. Empathetic listeners help people feel heard and validated, fostering trust and connection.

What are the key skills and qualifications needed to thrive as an empathetic listener?

To excel as an Empathetic Listener, you need strong active listening skills, emotional intelligence, and a background in counseling, psychology, or social work is often advantageous. Familiarity with client management systems and adherence to ethical guidelines or certifications, such as Mental Health First Aid, may be required. Exceptional interpersonal communication, patience, and cultural sensitivity are vital soft skills for this position. These attributes are critical for building trust, supporting individuals effectively, and facilitating meaningful conversations in various support environments.

What are some typical challenges faced by an empathetic listener, and how are they addressed?

Empathetic Listeners often encounter emotionally charged conversations that require careful handling and strong boundaries to avoid compassion fatigue. Balancing active listening with providing appropriate resources or referrals, while maintaining confidentiality and neutrality, can also be demanding. Many organizations offer regular supervision, peer support, and training to help listeners manage stress and process challenging interactions. Building self-care routines and utilizing available support mechanisms are important for long-term effectiveness and well-being in this role.

What are the most commonly searched types of Empathetic Listener jobs in Elgin, IL?

The most popular types of Empathetic Listener jobs in Elgin, IL are:

What are popular job titles related to Empathetic Listener jobs in Elgin, IL?

For Empathetic Listener jobs in Elgin, IL, the most frequently searched job titles are:

What cities near Elgin, IL are hiring for Empathetic Listener jobs?

Cities near Elgin, IL with the most Empathetic Listener job openings:

Empathetic Listener jobs near you
Infographic showing various Empathetic Listener job openings in Elgin, IL as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $64,814 per year, or $31.2 per hour.

Mental Health Victim Specialist

Chicago, IL • On-site

Cook County State's Attorney's Office
Police Protection • 1 - 5K employees
Learn more about Cook County State's Attorney's Officeexternal

$79/hr

Full-time

Posted 8 days ago

Job description

Mental Health Victim Specialist (#471)
Reports to: Deputy Bureau Chief
Location: 555 W. Harrison St.- Domestic Violence Courthouse
Classification: Grade 18/Full-time/Union
Division: Victim Services Bureau
Salary: $79, 895 (Entry) - This may vary for internal candidates
Hours: Monday � Friday, 8:30 a.m. � 4:30 p.m.
Application Deadline: August 31, 2026
Primary Function:
In accordance with state and federal statutes governing victims� rights, the Mental Health Victim Specialist delivers comprehensive services, support, and advocacy to victims and survivors of violent crime. The Mental Health Victim Specialist provides crisis intervention, and case management to victims who have experienced poly-victimization and acute trauma. The Specialist provides supplemental court-related assistance and emotional support. The Specialist provides outreach, community linkages, and other supportive services to victims of crime.
Physical Requirements:
Light Work: The position requires the ability to stand or walk frequently, often for extended periods. You may need to lift, carry, push, or pull objects weighing up to 20 pounds regularly, and occasionally heavier items. The job may also involve a significant amount of walking or standing relative to sedentary roles
Duties and Responsibilities :
  • Provide trauma-informed services, support, advocacy, and case management to victims, witnesses, and survivors of crime.
  • Assess victim needs, determine eligibility for available services or programs, and make appropriate referrals.
  • Conduct comprehensive intakes, complete safety assessments, and develop individualized safety and service plans.
  • Deliver emotional support, referrals to appropriate community resources and intensive crisis intervention, including emergency crisis intervention and linkage to emergency services.
  • Collaborate with State's Attorney's Office (SAO) colleagues to address safety concerns and support prosecution efforts.
  • Build and maintain a network of community-based advocates, government agencies, and partner organizations to expand referral options for victims.
  • Collaborate with partner agencies on a regular basis and conduct warm handovers between victims and service providers.
  • Maintain accurate, up-to-date case information and coordinate with team members to ensure consistent support for victims.
  • Provide ongoing follow-up to ensure continued support, safety, and case-related updates to victims.
  • Ensure victims and witnesses are informed of their rights, available resources, and the criminal justice process.
  • Coordinate transportation and related logistics for victims and witnesses as needed.
  • Attend meetings and trainings, as needed.
  • Maintain strict confidentiality of sensitive information.
  • Maintain program statistics, case documentation, and prepare regular activity reports.
  • Deliver training to SAO colleagues and partner agencies on the Victim Services Bureau and the role of the Victim Specialist, as well as topics around trauma, polyvictimization, and the criminal court system.
  • Work a flexible schedule based on unit needs.
  • Perform other duties as assigned.

Qualifications:
Required:
  • The candidate must hold a master's degree in social work or a related field (counseling, criminal justice, etc.).
  • Must hold a mental health license (i.e. LSW, LPC, LCPC, LCSW, LMFT, etc.).
  • Clinical training and experience in trauma assessment and treatment.
  • Candidate must have experience with assessment, case planning, crisis intervention, and case management skills.
  • Candidate must be an empathetic listener with knowledge of victims� rights as defined by state and national law.
  • Must have excellent grammar, organizational and communication skills.
  • The candidate must be able to work flexible hours and ability to travel to other courthouse locations, as needed.
  • Proficiency in Microsoft 365 applications.
  • Candidate must be able to work independently, multi-task, and have ability to demonstrate cultural competency.

Preferred:
  • Experience working with victims of violent crime and/or protective orders.
  • Experience collaborating with community-based service providers.
  • Knowledge of CCSAO databases and/or ability to learn is important.
  • Bilingual Proficiency (especially Spanish, Polish, Arabic).

Equal Employment Opportunity
EEO Message: The Cook County State's Attorney's Office (CCSAO) is an equal opportunity employer, which seeks to recruit, develop, and retain the most talented people from a diverse candidate pool. The CCSAO does not discriminate on the basis of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, sexual orientation, gender identity, gender expression, and any other characteristic protected by federal, state, or local law. Upon request, the CCSAO will provide reasonable accommodation for qualified individuals due to a disability or pregnancy. The EEOP report can be found on our website at www.cookcountystatesattorney.org.

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