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Emergency Dispatch Operator Jobs (NOW HIRING)

Constellis

Dispatch Operator

San Diego, CA · On-site

$23.50/hr

Think and act quickly, calmly, and accurately in emergency situations and under stressful ... Operate multi-channel radio and telephone dispatch equipment * Access Federal, State, and local ...

Constellis

Dispatch Operator

Reston, VA

$29.26/hr

Think and act quickly, calmly, and accurately in emergency situations and under stressful ... Operate multi-channel radio and telephone dispatch equipment * Access Federal, State, and local ...

Constellis

Dispatch Operator

Pasadena, CA · On-site

$23.50/hr

Think and act quickly, calmly, and accurately in emergency situations and under stressful ... Operate multi-channel radio and telephone dispatch equipment * Access Federal, State, and local ...

Honorhealth

Dispatch Operator Evening

Phoenix, AZ · On-site

... a PBX operator and Security dispatcher. Answers calls, dispatch's resources to emergencies and ... Alert and activates resources to emergency codes, security issues including staff and patient needs

Constellis

Dispatch Operator

Battle Creek, MI · On-site

$22.75/hr

Monitor Federal Protective Services and contract guard radio traffic, receive emergency and non ... Operate multi-channel radio and telephone dispatch equipment. * Access Federal, State, and local ...

HonorHealth

Dispatch Operator Evening

Phoenix, AZ · On-site

... a PBX operator and Security dispatcher. Answers calls, dispatch's resources to emergencies and ... Alert and activates resources to emergency codes, security issues including staff and patient needs

Sahara Global Security LLC

Dispatch Operator

Dayton, OH · On-site

$16 - $20/hr

We are seeking motivated and reliable Dispatch Operators to join our dynamic team. In this role, you will play a crucial part in maintaining a safe and secure environment for our clients, employees ...

New

Central Alarm Control

Dispatch Operator

Miami, FL · On-site

$14/hr

Dispatch Operator Our company is a 24 hour Alarm Monitoring Company. We are currently hiring Candidates for the following shift: Saturday and Sunday 6:45 am to 7:45 pm as well as Monday and Tuesday ...

UNACEM North America

Dispatch Operator

Paulden, AZ · On-site

Operate Dispatch equipment to load trucks per DOT regulations and company policy to ensure compliance with all state and federal laws and regulations. * Perform required routine maintenance of ...

HonorHealth

Dispatch Operator Day Shift

Phoenix, AZ · On-site

... a PBX operator and Security dispatcher. Answers calls, dispatch's resources to emergencies and ... to emergency codes, security issues including staff and patient needs Covers the Customer ...

Honorhealth

Dispatch Operator Night Shift

Phoenix, AZ · On-site

... a PBX operator and Security dispatcher. Answers calls, dispatch's resources to emergencies and ... Alert and activates resources to emergency codes, security issues including staff and patient needs

Hunterdon Health

Dispatch Operator I

Flemington, NJ

$18 - $22.50/hr

Dispatch Operator I Position Summary Operates the HMC switchboard to extend and handle incoming ... Answers and alerts staff of emergency codes and alarms. Maintains the smooth flow of communication ...

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Emergency Dispatch Operator information

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How much do emergency dispatch operator jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for emergency dispatch operator in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by Emergency Dispatch Operators, and how are they addressed in the workplace?

Emergency Dispatch Operators often encounter high-pressure situations, including handling multiple urgent calls, managing distressed callers, and making quick decisions with limited information. To address these challenges, employers typically provide comprehensive initial training, ongoing support, and access to stress management resources. Many dispatch centers also emphasize teamwork, with operators collaborating closely to ensure effective communication and coverage during peak times. Regular debriefings and a supportive culture help operators process difficult calls and maintain their well-being.

What is the highest paying dispatcher job?

Emergency dispatch operators working in specialized fields such as air traffic control, nuclear power plant dispatch, or federal agencies tend to have the highest salaries. These roles often require advanced certifications, security clearances, and extensive experience, which contribute to higher compensation compared to standard emergency dispatch positions.

What is the difference between Emergency Dispatch Operator vs 911 Dispatcher?

AspectEmergency Dispatch Operator911 Dispatcher
CertificationsCPR, First Aid, Emergency Medical Dispatch (EMD) certificationCPR, First Aid, EMD certification
Work EnvironmentCall centers, emergency response centersCall centers, emergency response centers
Employer & IndustryPublic safety agencies, police, fire, EMSPublic safety agencies, police, fire, EMS
Search & UsageOften searched as 'Emergency Dispatch Operator vs 911 Dispatcher'Often searched as '911 Dispatcher vs Emergency Dispatch Operator'

Both roles involve handling emergency calls, providing critical information, and coordinating response teams. The terms are often used interchangeably, but '911 Dispatcher' is more commonly recognized by the public, while 'Emergency Dispatch Operator' emphasizes the operational aspect of dispatching emergency services.

How hard is it to become an emergency dispatcher?

Becoming an emergency dispatch operator typically requires completing a training program, passing a written exam, and obtaining certification such as Emergency Medical Dispatcher (EMD) or Public Safety Telecommunicator certification. The job demands strong communication skills, the ability to remain calm under pressure, and familiarity with dispatch software; training duration varies but often lasts several weeks to months.

What does an Emergency Dispatch Operator do?

An Emergency Dispatch Operator is responsible for answering emergency calls, gathering vital information from callers, and dispatching the appropriate emergency services such as police, fire, or medical teams. They must remain calm under pressure, provide instructions to callers, and coordinate communication between emergency responders. Their role is crucial in ensuring fast and effective response during emergencies, often serving as the first point of contact for people in distress.

Do 911 dispatchers work 40 hours a week?

Emergency dispatch operators often work standard 40-hour weeks, but their schedules can include evenings, nights, weekends, and holidays due to the 24/7 nature of emergency services. Overtime and shift work are common to ensure continuous coverage and rapid response to emergencies.

What are the key skills and qualifications needed to thrive as an Emergency Dispatch Operator, and why are they important?

To thrive as an Emergency Dispatch Operator, you need strong multitasking abilities, clear communication skills, and typically a high school diploma or equivalent. Proficiency with computer-aided dispatch (CAD) systems, radio equipment, and emergency response protocols is crucial. Emotional resilience, calmness under pressure, and active listening are essential soft skills that set top performers apart. These skills and qualities are vital for ensuring accurate, timely responses and maintaining public safety during emergencies.

Where do 911 dispatchers get paid the most?

911 dispatchers tend to earn the highest salaries in regions with higher living costs and larger populations, such as major metropolitan areas. States or cities with higher demand for emergency services often offer increased pay, especially for experienced dispatchers with certifications and specialized training.
More about Emergency Dispatch Operator jobs
What cities are hiring for Emergency Dispatch Operator jobs? Cities with the most Emergency Dispatch Operator job openings:
Who are the top companies hiring for Emergency Dispatch Operator jobs? The top employers for Emergency Dispatch Operator jobs are:
What states have the most Emergency Dispatch Operator jobs? States with the most job openings for Emergency Dispatch Operator jobs include:
What job categories do people searching Emergency Dispatch Operator jobs look for? The top searched job categories for Emergency Dispatch Operator jobs are:
What are popular job titles related to Emergency Dispatch Operator jobs? For Emergency Dispatch Operator jobs, the most frequently searched job titles are:
Emergency Dispatch Operator jobs near you
Infographic showing various Emergency Dispatch Operator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 92% Full Time, 6% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,199 per year, or $18.4 per hour.
Dispatch Operator

Dispatch Operator

Constellis

San Diego, CA • On-site

$23.50/hr

Full-time

Re-posted 21 days ago

Constellis rating

7.2

Company rating: 7.2 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

34th of 108 rated security

Job description

POSITION SUMMARY:
Monitor security alarm systems in from various buildings across the San Diego area. Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems. Identify potential threats and required assistance and determine when and where to dispatch officers to.
PAY TRANSPARENCY/COMPENSATION:
$23.50/HR
RESPONSIBILITIES:
  • Monitor Force Protection Services and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations performing duties such as:
    • Communicating audio messages via radio and telephone
    • Coordinating law enforcement and public safety personnel activities
    • Transferring public safety information
    • Answering questions and updating client records
  • Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances.
  • Log all calls in database including required details of each call
  • Keep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers
  • Operate multi-channel radio and telephone dispatch equipment
  • Access Federal, State, and local databases and maintain compliance regulations and procedures
  • Assist with quality review of events created by fellow dispatchers
  • Monitor alarms received and keep records based on unique accounts
  • Proficiently perform administrative tasks on desktop computer and notify management of any technological issues
  • Monitor in-house closed-circuit television (CCTV) cameras
  • Perform dispatching duties for other locations in the event of a failure
  • Assist in the training of dispatcher trainees
  • Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves extended periods of sitting while engaged with a computer terminal or phone.
  • Routinely test alarms, communication systems, and other devices

QUALIFICATIONS:
  • Must meet one (1) of the below experience requirements.
    • Prior military with honorable discharge at a rank of E4 or above OR
    • One Year of licensed Unarmed Security Officer experience (Less than Lethal acceptable) with demonstrated advanced training in security skill sets and proficiencies and a security vendor service record free of adverse actions
  • Must have an active BSIS card.
  • Existing dispatch or use of a multi-system phone system is required with knowledge of how a 24-hour emergency communication center operates; familiarity with public safety functions and concerns; and knowledge of public safety communications environment, demands and requirements and related laws, to include regulations and systems.
  • Must possess a minimum of a High School diploma or equivalent from a U.S. Accredited School. Foreign education must be evaluated to meet U.S. education requirements.
  • Must have CPR
  • Must be a U.S. Citizen with a social security card.
  • Computer Skills -- Efficient knowledge/use of MS Office on a Windows OS, and ability to type approximately 30 WPM without error.
  • Must meet all medical and physical standards and satisfactorily complete background checks, psychological and drug screening
  • Ability to work under stress and to respond to emergency communications
  • Excellent communication and phone skills.
  • Ability to handle filing and other administrative duties.
  • Must have close visual and audio acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; determining the accuracy, neatness, and thoroughness of work; or to make general observations of facilities or structures. Must meet all physical and psychological standards as required by the contract. Local travel or participation in shift work may be requested
  • Successful completion of Critical testing may be required prior to hire (provided by company)

BENEFITS
Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects its commitment to creating a diverse and supportive workplace

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