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Emergency Dispatch Operator Jobs (NOW HIRING)

Honorhealth

Dispatch Operator Evening

Phoenix, AZ

... a PBX operator and Security dispatcher. Answers calls, dispatch's resources to emergencies and ... Alert and activates resources to emergency codes, security issues including staff and patient needs

Constellis

Dispatch Operator

Pasadena, CA

$23.50/hr

Think and act quickly, calmly, and accurately in emergency situations and under stressful ... Operate multi-channel radio and telephone dispatch equipment * Access Federal, State, and local ...

Constellis

Dispatch Operator

Battle Creek, MI · On-site

$22.75/hr

Think and act quickly, calmly, and accurately in emergency situations and under stressful ... Operate multi-channel radio and telephone dispatch equipment. * Access Federal, State, and local ...

HonorHealth

Dispatch Operator Evening

Phoenix, AZ · On-site

... a PBX operator and Security dispatcher. Answers calls, dispatch's resources to emergencies and ... Alert and activates resources to emergency codes, security issues including staff and patient needs

Central Alarm Control

Dispatch Operator

Miami, FL · On-site

$14/hr

Dispatch Operator Our company is a 24 hour Alarm Monitoring Company. We are currently hiring Candidates for the following shift: Saturday and Sunday 6:45 am to 7:45 pm as well as Monday and Tuesday ...

Honorhealth

Dispatch Operator Night Shift

Phoenix, AZ · On-site

... a PBX operator and Security dispatcher. Answers calls, dispatch's resources to emergencies and ... Alert and activates resources to emergency codes, security issues including staff and patient needs

Honorhealth

Dispatch Operator Day Shift

Phoenix, AZ

... a PBX operator and Security dispatcher. Answers calls, dispatch's resources to emergencies and ... Alert and activates resources to emergency codes, security issues including staff and patient needs

HonorHealth

Dispatch Operator Day Shift

Phoenix, AZ · On-site

... a PBX operator and Security dispatcher. Answers calls, dispatch's resources to emergencies and ... Alert and activates resources to emergency codes, security issues including staff and patient needs

HonorHealth

Dispatch Operator Night Shift

Phoenix, AZ · On-site

... a PBX operator and Security dispatcher. Answers calls, dispatch's resources to emergencies and ... Alert and activates resources to emergency codes, security issues including staff and patient needs

Hunterdon Health

Dispatch Operator I

Flemington, NJ

$18 - $22.50/hr

Dispatch Operator I Position Summary Operates the HMC switchboard to extend and handle incoming ... Answers and alerts staff of emergency codes and alarms. Maintains the smooth flow of communication ...

Hunterdon Health

Dispatch Operator I

Flemington, NJ · On-site

$18 - $22.50/hr

Dispatch Operator I Position Summary Operates the HMC switchboard to extend and handle incoming ... Answers and alerts staff of emergency codes and alarms. Maintains the smooth flow of communication ...

Hunterdon Health

Dispatch Operator I

Flemington, NJ · On-site

$18 - $22.50/hr

Dispatch Operator I Position Summary Operates the HMC switchboard to extend and handle incoming ... Answers and alerts staff of emergency codes and alarms. Maintains the smooth flow of communication ...

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Emergency Dispatch Operator information

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How much do emergency dispatch operator jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for emergency dispatch operator in the United States is $18.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by Emergency Dispatch Operators, and how are they addressed in the workplace?

Emergency Dispatch Operators often encounter high-pressure situations, including handling multiple urgent calls, managing distressed callers, and making quick decisions with limited information. To address these challenges, employers typically provide comprehensive initial training, ongoing support, and access to stress management resources. Many dispatch centers also emphasize teamwork, with operators collaborating closely to ensure effective communication and coverage during peak times. Regular debriefings and a supportive culture help operators process difficult calls and maintain their well-being.

What qualifications do I need to be a 911 dispatcher?

To become a 911 dispatcher, candidates typically need a high school diploma or equivalent, strong communication and multitasking skills, and the ability to work under pressure. Some agencies require completion of dispatch training programs and may prefer candidates with prior emergency services experience or certifications such as CPR or emergency medical dispatch training.

What is the difference between Emergency Dispatch Operator vs 911 Dispatcher?

AspectEmergency Dispatch Operator911 Dispatcher
CertificationsCPR, First Aid, Emergency Medical Dispatch (EMD) certificationCPR, First Aid, EMD certification
Work EnvironmentCall centers, emergency response centersCall centers, emergency response centers
Employer & IndustryPublic safety agencies, police, fire, EMSPublic safety agencies, police, fire, EMS
Search & UsageOften searched as 'Emergency Dispatch Operator vs 911 Dispatcher'Often searched as '911 Dispatcher vs Emergency Dispatch Operator'

Both roles involve handling emergency calls, providing critical information, and coordinating response teams. The terms are often used interchangeably, but '911 Dispatcher' is more commonly recognized by the public, while 'Emergency Dispatch Operator' emphasizes the operational aspect of dispatching emergency services.

What does an Emergency Dispatch Operator do?

An Emergency Dispatch Operator is responsible for answering emergency calls, gathering vital information from callers, and dispatching the appropriate emergency services such as police, fire, or medical teams. They must remain calm under pressure, provide instructions to callers, and coordinate communication between emergency responders. Their role is crucial in ensuring fast and effective response during emergencies, often serving as the first point of contact for people in distress.

What jobs pay 2000 a day?

Emergency Dispatch Operators typically do not earn $2000 a day; their salaries are usually hourly or annual. High-paying jobs that can reach this level include specialized roles such as surgeons, anesthesiologists, or certain executive positions, often requiring advanced certifications, extensive experience, and high responsibility. These roles are generally found in healthcare, finance, or executive management sectors.

How much money do 911 dispatchers get paid?

911 dispatchers, also known as emergency dispatch operators, typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and agency. They often work in high-stress environments and may require certification in emergency communication procedures.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher typically requires passing a written exam, background check, and training program, which can be competitive. Candidates should have strong communication skills, the ability to handle stressful situations, and often need certification or prior experience in emergency services.

What are the key skills and qualifications needed to thrive as an Emergency Dispatch Operator, and why are they important?

To thrive as an Emergency Dispatch Operator, you need strong multitasking abilities, clear communication skills, and typically a high school diploma or equivalent. Proficiency with computer-aided dispatch (CAD) systems, radio equipment, and emergency response protocols is crucial. Emotional resilience, calmness under pressure, and active listening are essential soft skills that set top performers apart. These skills and qualities are vital for ensuring accurate, timely responses and maintaining public safety during emergencies.
More about Emergency Dispatch Operator jobs
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Who are the top companies hiring for Emergency Dispatch Operator jobs? The top employers for Emergency Dispatch Operator jobs are:
What states have the most Emergency Dispatch Operator jobs? States with the most job openings for Emergency Dispatch Operator jobs include:
What job categories do people searching Emergency Dispatch Operator jobs look for? The top searched job categories for Emergency Dispatch Operator jobs are:
What are popular job titles related to Emergency Dispatch Operator jobs? For Emergency Dispatch Operator jobs, the most frequently searched job titles are:
Emergency Dispatch Operator jobs near you
Infographic showing various Emergency Dispatch Operator job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, 3% Part Time, and 15% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,199 per year, or $18.4 per hour.

EMERGENCY DISPATCH OPERATOR (911 Operator for Jackson County Michigan)

Jackson County

Jackson, MI • On-site

$24.51/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Position Summary
Successful candidate must be willing to work any shift, weekends and holidays (additional 50 cents/hour for 7 pm to 7 am shift). All candidates considered for this position will be expected to complete the screening process which includes: written examination, oral board evaluation, and intensive background investigation. This position reports to the Emergency Dispatch 911 Director. Easily apply by entering your personal contact information and uploading your cover letter and resume.
Position Description
RESPONSIBILITIES:
Receives calls and dispatches all law enforcement officers, fire departments and emergency medical services in the County. Maintains radio communications with patrol units and searches and provides necessary information to officers. Operates the LEIN computer terminal. Essential function include but are not limited to:
- Operates a Computer Aided Dispatch system and various other related telecommunications equipment. Enters information to computer regarding calls and ensures the correct crossroads and township are entered.
- Determines which emergency unit is closest and operates radio equipment to dispatch appropriate unit[s] by priority and availability. Provides emergency unit with pertinent information for each incident.
- Keeps callers on phone as appropriate to provide status information on incident, provide instructions on medical situation prior to the arrival of emergency medical personnel, deal with threatened suicide, or otherwise assist in an emergency situation.
- Maintains knowledge of the location of city and county roads, streets and limits, hospitals, schools, major public and private buildings, housing areas, road and street construction, detours and other information that may impact emergency vehicle routing.
- Logs the movement of all officers and maintains continual awareness of their location and status. Maintains logs of all calls and assigns complaint numbers to every call.
- Assists departmental and other law enforcement personnel by making telephone calls to obtain information and call utility companies, wreckers, and others.
- Operates a LEIN computer terminal to obtain information on subjects, vehicles, guns and other articles and relays to officers in the field. Confirms validity of warrants or verification of stolen items for officers in field.
- Enters information on personal protection orders, missing persons, stolen items and other incidents to LEIN system. Cancels information upon recovery or court order.
- Answers non-emergency telephone lines and responds to inquiries, directs calls, and takes messages.
- Monitors civil defense equipment and notifies authorities of special statements and/or warnings.
- Enters information on accidents and tickets to CAD system for statistical purposes.
QUALIFICATIONS:
Education: High school graduation or equivalent with some college level coursework.
Experience: Two to three years of experience in a capacity requiring dealing with the public, preferably in a communications/telephone capacity. Prior data entry or related computer experience. Ability to type 40 wpm.
Other Requirements: Upon employment must complete LEIN operator training, emergency medical training as prescribed, and complete a dispatch course. Completion of SNC training.
Employees having the ability to maintain emotional stability and mental focus under highly stressful, traumatic, and often chaotic conditions is an essential function of this position. 911 Communication Technicians must be capable of calmly and effectively processing emergency calls involving life-threatening situations, including violent crimes, severe accidents, and fatalities. The role requires sustained concentration, rapid decision-making, and clear communication despite exposure to graphic, disturbing, or emotionally intense information. Due to the critical nature of this work, individuals who are unable to manage high-stress environments or who experience significant difficulty remaining composed and functional during crisis situations would not meet the essential qualifications for this position.
Relevant Skills/Specialized Equipment Knowledge:
• Basic office equipment such as telephone, calculator, photocopier, Fax, etc.
• Photographic, audio and video equipment.
• Computer programs including word processing, spreadsheets, database entry and GIS/mapping.
• Ability to use Computer Aided Dispatch system, VHF radio system, computer phone equipment, LEIN network, fire paging system and weather sirens.
COMPENSATION AND BENEFITS:
This is a non-exempt, position with the Police Officers Association of Michigan (POAM-911). An additional shift premium of 50 cents per hour straight time; 75 cents per hour overtime when working the 7 pm to 7 am shift (shift premium is not included in the hourly rate listed).
Health/Vision/Dental/Prescription benefits, life insurance, disability benetifs, 401a/457 investment plans, Retirement Health Savings Plan and PTO accrual effective date of hire. Paid holidays and use of accrued PTO following successful completion of a 90 calendar day probationary period.
CORE BENEFITS (Provided at no cost): $30,000 Life Insurance, $30,000 AD&D; Long-Term Disability; Wellness Benefits; Employee Assistance Program; Paid Holidays; Paid Time Off (based on length of service); Paid bereavement leave; and Education Assistance of up to $3,000 annually.
Benefit Eligible emloyees choosing to opt out of the County's health benefit plan with proof of other coverage are eligible to receive a $3,000 Cash-In-Lieu of Insurance benefit.
OPTIONAL BENEFITS (cost share required): Medical, Prescription, Dental, Vision; Optional Life Insurance for employee, spouse and dependent children; Short-Term Disability; Flexible Spending Accounts (Medical and/or Dependent Care); Health Savings Account; Consumerism Card; Legal Shield & ID Shield.
Full time employees are offered an Employer match of up to 5% in our Defined Contribution Plan with voluntary contributions into our 457 Plan. The employer also offers greater than two times the employee contribution to our Retirement Health Savings Plan (RHS). The Employee contribution for the RHS Plan is $900 annually with an employer contribution of $2,050 annually.
We're a great place to work and great place to live - check us out!
Join our team, our values, our purpose - Proudly serve the citizens of Jackson County:
* Quality & Efficiency: Our employees are committed to continuous improvement and getting the most value for the public resources entrusted to them.
* Integrity and accountability: Our employees behave in a fair and ethical manner and demonstrate a strong commitment to public services.
* Teamwork and Community: Our employees work collaboratively with each other and the community to achieve shared goals.
To learn more or to apply, search "LIVE, WORK, PLAY JACKSON, MI" or go to https://www.mijackson.org/31/Live-Work-Play
**Disclaimer: BS&A Software provides BS&A Online as a way for municipalities to display information online and is not responsible for the content or accuracy of the data herein. This data is provided for reference only and WITHOUT WARRANTY of any kind, expressed or inferred. Please contact your local municipality if you believe there are errors in the data.

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