ZipRecruiter

Log In

1

Emergency Call Dispatcher Jobs (NOW HIRING)

Erickson

Emergency Services Dispatcher

Dallas, TX

$18/hr

Monitor the Emergency Call System for independent living * Track the status of residents involved in emergency situations * Monitor Fire Alarm System * Dispatch ambulance, private ambulances, or 911 ...

Erickson

Emergency Services Dispatcher

Ashburn, VA

$20 - $24/hr

Monitor the Emergency Call System for independent living * Track the status of residents involved in emergency situations * Monitor Fire Alarm System * Dispatch ambulance, private ambulances, or 911 ...

AUS Inc

Security Officer Emergency Call Taker

Seattle, WA · On-site

$30.33/hr

Security Officer Emergency Call Taker Allied Universal ® , North America's leading security and ... As a Dispatch Officer supporting a government transit location, you will coordinate communications ...

New

previous pagenext page

Showing results 21-40

All JobsEmergency Call Dispatcher Jobs

Emergency Call Dispatcher information

See salary details

$26.5K

$48.1K

$67.5K

How much do emergency call dispatcher jobs pay per year?

As of Aug 8, 2026, the average yearly pay for emergency call dispatcher in the United States is $48,097.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What is the difference between Emergency Call Dispatcher vs 911 Operator?

AspectEmergency Call Dispatcher911 Operator
CredentialsCPR certification, communication skillsCPR certification, communication skills
Work EnvironmentEmergency call centers, dispatch roomsEmergency call centers, dispatch rooms
Employer & IndustryPublic safety agencies, police, fire, EMSPublic safety agencies, police, fire, EMS
Search & Comparison IntentEmergency Call Dispatcher vs 911 OperatorEmergency Call Dispatcher vs 911 Operator

Emergency Call Dispatchers and 911 Operators often perform similar roles in handling emergency calls and dispatching services. Both require communication skills, certifications like CPR, and work in emergency call centers for public safety agencies. The terms are frequently used interchangeably, but some regions may distinguish them based on specific duties or organizational structure. Overall, they are integral to emergency response systems and share most credentials and work environments.

What is an emergency call dispatcher?

Emergency Call Dispatchers, also known as 911 operators or public safety dispatchers, are professionals who answer emergency and non-emergency calls to coordinate and dispatch appropriate emergency services such as police, fire, or medical assistance. They gather critical information from callers, provide instructions, and relay details to first responders to ensure quick and accurate responses. Dispatchers must remain calm under pressure, communicate clearly, and use specialized technology to monitor and document incidents. Their role is vital in ensuring public safety and effective emergency response.

Is it hard to get hired as an emergency call dispatcher?

Getting hired as an emergency call dispatcher can be competitive, as it requires specific skills such as communication, multitasking, and stress management. Candidates often need to complete training, pass background checks, and obtain certifications like Emergency Medical Dispatch (EMD) before employment.

What are common challenges emergency call dispatchers face during their shifts?

Emergency Call Dispatchers often encounter high-pressure situations where they must remain calm and focused while gathering critical information quickly from distressed callers. Balancing multiple incoming calls, prioritizing emergencies, and coordinating with police, fire, and medical teams can be demanding. Additionally, dispatchers may experience emotional stress from handling traumatic incidents, so strong coping skills and support from colleagues are essential. Teamwork and ongoing training help dispatchers manage these challenges and maintain effective communication throughout their shifts.

What skills and qualifications are needed to thrive as an emergency call dispatcher?

Emergency Call Dispatchers need strong communication, multitasking, and decision-making abilities, generally supported by a high school diploma and on-the-job training or certification. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency response protocols is crucial. Exceptional stress management, active listening, and empathy help dispatchers remain calm and effective during high-pressure situations. These competencies are vital to efficiently coordinate emergency responses and ensure public safety.

Is it worth it to become an emergency call dispatcher?

Emergency call dispatchers play a critical role in emergency response by answering calls, gathering information, and dispatching services. The job offers a stable work environment, often with shift work and required certifications such as CPR or emergency communication training. It can be rewarding for those interested in public safety, but it also involves high stress and emotional demands.

How much do emergency call dispatchers earn?

Emergency call dispatchers typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced dispatchers or those working in high-demand areas can earn higher wages, often supplemented by shift differentials and overtime opportunities.
More about Emergency Call Dispatcher jobs
What cities are hiring for Emergency Call Dispatcher jobs? Cities with the most Emergency Call Dispatcher job openings:
What are the most commonly searched types of Emergency Call Dispatcher jobs? The most popular types of Emergency Call Dispatcher jobs are:
What states have the most Emergency Call Dispatcher jobs? States with the most job openings for Emergency Call Dispatcher jobs include:
What job categories do people searching Emergency Call Dispatcher jobs look for? The top searched job categories for Emergency Call Dispatcher jobs are:
Emergency Call Dispatcher jobs near you
Infographic showing various Emergency Call Dispatcher job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,097 per year, or $23.1 per hour.

Public Safety Dispatcher

St. Thomas University

Miami Gardens, FL • On-site

Full-time

Re-posted 26 days ago

Job description

POSITION SUMMARY:
The University Public Safety Communications Dispatcher serves as the central communications link for campus public safety and police operations. The dispatcher is responsible for receiving emergency and non-emergency calls for service, dispatching university public safety personnel, monitoring security systems, and maintaining situational awareness across campus. The incumbent is part of the Fusion Center network, coordinating the exchange of threat intelligence, suspicious activity reporting, and public safety information.
This position plays a critical role in coordinating emergency response, documenting incidents, and supporting crime reporting and safety operations to protect the university community.
Emergency Communications
  • Receive and process emergency and non-emergency calls for service from the campus community.
  • Determine priority of calls and dispatch appropriate public safety, police, fire, or medical response.
  • Provide emergency call assistance and instructions when necessary.
  • Maintain constant communication with officers and responders during incidents.

Dispatch Operations
  • Dispatch university public safety personnel using radio and computer-aided dispatch (CAD) systems.
  • Monitor officer status, assignments, and locations.
  • Coordinate responses with external law enforcement, fire rescue, and emergency management agencies when required.

Security Systems Monitoring:
  • Monitor CCTV camera systems, intrusion alarms, fire alarms, access control systems, and emergency call boxes.
  • Identify suspicious or criminal activity and notify responding personnel.
  • Maintain awareness of campus safety conditions and incidents in progress.

Incident Documentation and Reporting:
  • Maintain accurate call logs and incident records in CAD or records management systems.
  • Document calls for service, officer activities, and response actions.
  • Prepare Public Safety and Police Reports as warranted.
  • Ensure records support compliance reporting including crime statistics under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.

Emergency Notification and Campus Alerts:
  • Assist with activation of campus emergency notification systems when directed.
  • Notify Public Safety Leadership and other stakeholders as directed, regarding incidents on campus.
  • Support communication efforts during emergencies, severe weather, or critical incidents.
  • Serve as scribe, dispatcher, or ICS role during the activation of the Incident Command Post.

Operational Intelligence and Situational Awareness:
  • Monitor communications and security technologies to maintain campus situational awareness.
  • Identify potential incident trends or unusual activity and notify supervisors.
  • Provide real-time information to responding officers and command staff.

Customer Service:
  • Provide professional assistance and information to students, faculty, staff, and visitors in person and by telephone.
  • Assist with parking citations, parking decals, and other administrative duties as directed by superior.
  • Maintain calm and effective communication during high-stress situations.

MINIMUM QUALIFICATIONS
  • High school diploma or equivalent required.
  • Prior experience in public safety dispatch, law enforcement communications, or emergency call center preferred.
  • Ability to work rotating shifts including nights, weekends, and holidays, as well as serve as essential personnel during critical incidents, weather events, special events and operations.
  • Strong multitasking and decision-making skills in fast-paced environments.
  • Preferred Experience with Computer-Aided Dispatch (CAD) systems.
  • Experience in campus public safety or law enforcement communications.
  • Certification in emergency telecommunications or public safety dispatch.
  • Knowledge of federal campus safety reporting requirements.

Apply