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Emergency Services Manager Jobs (NOW HIRING)

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Emergency Services Manager information

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$65K

$99.9K

$155K

How much do emergency services manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for emergency services manager in the United States is $99,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $107,500.00 per year, depending on experience, location, and employer.

What does an emergency services manager do?

An Emergency Services Manager is responsible for developing, coordinating, and overseeing emergency response plans and operations for organizations or communities. They work to ensure preparedness for natural disasters, hazardous materials incidents, terrorist threats, and other emergencies by organizing training, managing resources, and coordinating with public agencies. Their role includes planning, risk assessment, and leading response efforts during actual emergencies to protect lives and property.

What are the key skills and qualifications needed to thrive as an emergency services manager, and why are they important?

To thrive as an Emergency Services Manager, you need strong leadership, crisis management, and organizational skills, typically supported by a degree in emergency management, public administration, or a related field. Familiarity with emergency operations centers (EOCs), incident command systems (ICS), and relevant certifications like FEMA’s ICS or Certified Emergency Manager (CEM) is highly valued. Outstanding communication, decision-making under pressure, and the ability to coordinate diverse teams are critical soft skills in this role. These competencies ensure effective response to emergencies, minimize risks, and help maintain public safety during crises.

What are some common challenges faced by emergency services managers, and how can they prepare for them?

Emergency Services Managers often face challenges such as coordinating responses among multiple agencies, managing limited resources during large-scale incidents, and making rapid decisions under pressure. To prepare, they benefit from regular training exercises, strong communication skills, and building robust relationships with local government, healthcare providers, and first responders. Staying updated on emergency management protocols and maintaining a detailed, adaptable emergency plan also helps ensure an effective response in high-stress situations.

What is the difference between Emergency Services Manager vs Fire Chief?

AspectEmergency Services ManagerFire Chief
CredentialsEmergency management certifications, relevant degreesFire science, emergency management certifications, leadership experience
Work EnvironmentCoordination of emergency response, planning, and resource managementOversees fire department operations, firefighting, and rescue services
Employer & IndustryGovernment agencies, emergency management agenciesFire departments, municipal government
Common Search/ComparisonEmergency Services Manager vs Fire Chief

The Emergency Services Manager focuses on coordinating various emergency response efforts, planning, and resource management across multiple agencies. In contrast, the Fire Chief primarily oversees fire department operations, firefighting, and rescue services. While both roles require emergency management knowledge and certifications, the Emergency Services Manager has a broader scope, often working across different emergency disciplines, whereas the Fire Chief specializes in fire-related incidents and department leadership.

More about Emergency Services Manager jobs

What cities are hiring for Emergency Services Manager jobs?

Cities with the most Emergency Services Manager job openings:

What are the most commonly searched types of Emergency Services jobs?

The most popular types of Emergency Services jobs are:

Who are the top companies hiring for Emergency Services Manager jobs?

The top employers for Emergency Services Manager jobs are:

What states have the most Emergency Services Manager jobs?

States with the most job openings for Emergency Services Manager jobs include:

Infographic showing various Emergency Services Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $99,879 per year, or $48 per hour.

Emergency Services Manager

Reynolds Restoration Services

Elkridge, MD • On-site

$75K - $85K/yr

Full-time

Posted 12 days ago


Job description

Job Brief
Leading and managing the Emergency Services team by overseeing daily field operations, personnel, equipment, scheduling warehouse operations, and emergency mitigation projects. This position ensures projects are completed safely, efficiently, on schedule, and in accordance with company standards, IICRC guidelines, and industry best practices. This position serves as the primary liaison between field staff, customers, insurance representatives, vendors, and internal departments to ensure a seamless project experience from initial emergency response through project completion.
Responsibilities
Leadership and Staff Management:
  • Lead, supervise, coach, and develop Emergency Services field personnel.
  • Conduct employee training, mentoring, performance evaluations, and disciplinary actions as needed.
  • Promote a positive, professional, and safety-focused work environment.
  • Ensure all employees maintain required certifications and receive ongoing training.
  • Participate in recruiting, interviewing, onboarding, and employee development.

Operations Management:
  • Coordinate and manage daily field scheduling and technician assignments.
  • Schedule emergency response, mitigation services, inspections, and selling opportunities.
  • Monitor project progress to ensure quality workmanship, efficiency, profitability, and customer satisfaction.
  • Ensure compliance with company policies, OSHA regulations, IICRC standards, and safety procedures.
  • Participate in an on-call rotation, including evenings, weekends, and holidays.

Project Management:
  • Oversee emergency mitigation projects involving water, fire, smoke, mold, and biohazard losses.
  • Review project scopes and determine labor, equipment, and material requirements.
  • Coordinate with Project Managers to ensure successful transitions between mitigation and reconstruction.
  • Monitor project timelines and ensure work is completed in accordance with company standards.

Equipment and Warehouse Management:
  • Manage all restoration equipment, including maintenance, cleaning, calibration, repairs, and deployment.
  • Ensure proper equipment utilization and availability for emergency response.
  • Manage consumable inventory and maintain adequate stock levels.
  • Oversee warehouse organization, cleanliness, safety, and inventory control.

Requirements
  • Minimum of 5 years of experience within the restoration industry
  • Minimum of 3 years in a supervisory or management role
  • Demonstrating experience in managing restoration personnel and field operations
  • Experience in managing warehouse operations, equipment, inventory, and scheduling.
  • Experience with vendor management and customer relationship management.
  • Experience with water, fire, mold, and structural drying procedures.
  • ES Field Management, Job Management, and Job Invoicing
  • Xactimate, DASH, and Symbility experience
  • IICRC WRT, AMRT, FSRT Certifications

Skills:
  • Naturally proactive with the ability to anticipate operational needs.
  • Excellent problem-solving and decision-making abilities.
  • Ability to effectively prioritize multiple projects in a fast-paced environment.
  • Ability to maintain professionalism during emergency situations.
  • Strong attention to detail and documentation accuracy.