EMS

60 Ems Emergency Services Manager Jobs Hiring Near You

Case Management to ensure client's basic needs are met * Completing individualized services plans ... Attendance at team meetings EMS of Virginia has been in business since 2005. We strive to hire ...

Case Management to ensure client's basic needs are met * Completing individualized services plans ... Attendance at team meetings EMS of Virginia has been in business since 2005. We strive to hire ...

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Inbound Customer Service Representative

EMS, Inc.

Omaha, NE

Full-time

Medical, Dental, Vision, Life

Re-posted 26 days ago


Job description

Company Description

Who are we? We are EMS and we are looking for High Quality Inbound Customer Service agents to join a fast-paced and energetic customer service team. EMS, Inc. is a leading Provider of Outsourced Customer Services. Our core values: We pride ourselves on respect, dignity, honesty, fairness, innovation and improvement. Attitude is everything. EMS, Inc. offers a team work environment, not a "typical" call center atmosphere.

Job Description

About the Role
Must be able to answer inbound customer calls, email, and chat inquiries in a timely and productive manner. Must be able to maintain a strong relationship and communication between EMS and our client's account procedures and managing priorities.

Qualifications

Essential Skills:
Above average customer service skills
Strong written and verbal skills with customers and co-workers
Computer knowledge and Internet skills
Strong time management skills are a must
Friendly and energetic attitude
Ability to navigate through multiple computer screens/tabs
Quick learner who enjoys trouble shooting and problem solving skills
Ability to work both as an individual and a team member
Desirable Skills:
Comply with quality assurance expectations and standards
Must be familiar with phone Apps, Internet, Email and Microsoft Office
At least 6 months call center experience preferred, but not required
Variety of shifts available, must be available at least 1 weekend shift
High School Diploma or equivalent

Additional Information

Additional Benefits:
Career advancement opportunities Team work environment $350 hiring bonus Paid on-the-job training Full time schedules Medical, dental, vision, long-term disability, and company paid life insurance benefits 1st of the month following 45 days of hire Casual dress attire Individual work spaces Complimentary breakfast on Fridays Free parking North-West Omaha Location
Working at EMS allows you to gain experience and further your knowledge and skills. We have a variety of different clients that we take calls for that are rewarding and fun! We are a dynamic team that can offer more of a one on one approach to our employees. We are not the "big box" guys where you feel like a number. We want our agents to succeed!