The Colony, TX · On-site
$22/hr
Multichannel patient communication (phone, email, chat) Preferred Skills * Experience supporting pharmacy benefits, insurance verification, or healthcare claims * Familiarity with CRM, ticketing, or ...
Quick apply
The Colony, TX · On-site
$22/hr
Multichannel patient communication (phone, email, chat) Preferred Skills * Experience supporting pharmacy benefits, insurance verification, or healthcare claims * Familiarity with CRM, ticketing, or ...
As aT CSR , you will assist our customers via email, chat, and phone while collaborating with other support teams and internal stakeholders to provide effective solutions and an excellent customer ...
As aT CSR , you will assist our customers via email, chat, and phone while collaborating with other support teams and internal stakeholders to provide effective solutions and an excellent customer ...
The Colony, TX · On-site
$22/hr
... email, and chat channels. Success is defined by accuracy, efficiency, and clear communication in a high-volume healthcare support environment. Key Responsibilities • Serve as the primary point of ...
The Colony, TX · On-site
$22/hr
... email, and chat channels. Success is defined by accuracy, efficiency, and clear communication in a high-volume healthcare support environment. Key Responsibilities • Serve as the primary point of ...
As aT CSR , you will assist our customers via email, chat, and phone while collaborating with other support teams and internal stakeholders to provide effective solutions and an excellent customer ...
As aT CSR , you will assist our customers via email, chat, and phone while collaborating with other support teams and internal stakeholders to provide effective solutions and an excellent customer ...
As a T CSR , you will assist our customers via email, chat, and phone while collaborating with other support teams and internal stakeholders to provide effective solutions and an excellent customer ...
As a T CSR , you will assist our customers via email, chat, and phone while collaborating with other support teams and internal stakeholders to provide effective solutions and an excellent customer ...
As a T CSR , you will assist our customers via email, chat, and phone while collaborating with other support teams and internal stakeholders to provide effective solutions and an excellent customer ...
Quick apply
As a T CSR , you will assist our customers via email, chat, and phone while collaborating with other support teams and internal stakeholders to provide effective solutions and an excellent customer ...
Irving, TX · On-site
$100K - $137K/yr
You will also provide direct support to internal team members and external clients via phone, email, chat or in person. Candidates should be self-motivated and have excellent analytical ...
Quick apply
Irving, TX · On-site
$100K - $137K/yr
You will also provide direct support to internal team members and external clients via phone, email, chat or in person. Candidates should be self-motivated and have excellent analytical ...
As a T CSR , you will assist our customers via email, chat, and phone while collaborating with other support teams and internal stakeholders to provide effective solutions and an excellent customer ...
As a T CSR , you will assist our customers via email, chat, and phone while collaborating with other support teams and internal stakeholders to provide effective solutions and an excellent customer ...
Houston, TX · On-site
$45K - $60K/yr
Handle email and chat support when the phones are quiet * Log accurate notes and account updates in our systems * Spot recurring issues and flag them to the team * Learn our products deeply enough to ...
New
Quick apply
Houston, TX · On-site
$45K - $60K/yr
Handle email and chat support when the phones are quiet * Log accurate notes and account updates in our systems * Spot recurring issues and flag them to the team * Learn our products deeply enough to ...
New
Austin, TX · On-site
$25 - $30/hr
Respond promptly to customer inquiries via phone, email, chat, and social media platforms ... Support continuous improvement initiatives to enhance the overall customer experience. Requirements
Austin, TX · On-site
$25 - $30/hr
Respond promptly to customer inquiries via phone, email, chat, and social media platforms ... Support continuous improvement initiatives to enhance the overall customer experience. Requirements
$25 - $30/hr
Respond promptly to customer inquiries via phone, email, chat, and social media platforms ... Support continuous improvement initiatives to enhance the overall customer experience. Requirements
$25 - $30/hr
Respond promptly to customer inquiries via phone, email, chat, and social media platforms ... Support continuous improvement initiatives to enhance the overall customer experience. Requirements
Dallas, TX · On-site +1
$16.75 - $21.50/hr
The Customer Support Representative II (CSR II) plays a pivotal role in ensuring customer ... Answer inbound customer inquiries via phone, email, chat, or other communication channels in a ...
Dallas, TX · On-site +1
$16.75 - $21.50/hr
The Customer Support Representative II (CSR II) plays a pivotal role in ensuring customer ... Answer inbound customer inquiries via phone, email, chat, or other communication channels in a ...
Lake Jackson, TX · On-site
$19.14 - $28.72/hr
Receive, record, and identify requests via phone, email, & chat concerning a variety of IT related problems as well as event support requests. * Develop positive environment to assist staff, faculty ...
Lake Jackson, TX · On-site
$19.14 - $28.72/hr
Receive, record, and identify requests via phone, email, & chat concerning a variety of IT related problems as well as event support requests. * Develop positive environment to assist staff, faculty ...
Lake Jackson, TX · On-site
$19.14 - $28.72/hr
Receive, record, and identify requests via phone, email, & chat concerning a variety of IT related problems as well as event support requests. * Develop positive environment to assist staff, faculty ...
Lake Jackson, TX · On-site
$19.14 - $28.72/hr
Receive, record, and identify requests via phone, email, & chat concerning a variety of IT related problems as well as event support requests. * Develop positive environment to assist staff, faculty ...
Irving, TX · Remote
$22.23/hr
* Technologist to respond to the incidents / issues reported by Customer predominantly through Voice Interaction and also through email, chat & remote support. * Technologist to identify, investigate ...
Quick apply
Irving, TX · Remote
$22.23/hr
* Technologist to respond to the incidents / issues reported by Customer predominantly through Voice Interaction and also through email, chat & remote support. * Technologist to identify, investigate ...
San Antonio, TX · Remote
$14.50 - $19.50/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
San Antonio, TX · Remote
$14.50 - $19.50/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
San Antonio, TX · Remote
$30K - $75K/yr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Quick apply
San Antonio, TX · Remote
$30K - $75K/yr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Houston, TX · Remote
$30K - $75K/yr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Quick apply
Houston, TX · Remote
$30K - $75K/yr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Houston, TX · Remote
$15.25 - $20.75/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Houston, TX · Remote
$15.25 - $20.75/hr
... support throughout the customer experience, and help ensure exceptional service standards are ... Respond to customer inquiries via phone, email, chat, and online platforms * Provide accurate ...
Dallas, TX · On-site
$14.75 - $20/hr
Provide primary phone, email, and chat support for company inbound queues. * Engage in meaningful conversations with clients to ensure every interaction is fast, friendly and frictionless. * Ask ...
Dallas, TX · On-site
$14.75 - $20/hr
Provide primary phone, email, and chat support for company inbound queues. * Engage in meaningful conversations with clients to ensure every interaction is fast, friendly and frictionless. * Ask ...
$13.44 - $16
14% of jobs
$17.35 is the 25th percentile. Wages below this are outliers.
$16 - $18.57
21% of jobs
$18.57 - $21.13
14% of jobs
The median wage is $21.28 / hr.
$21.13 - $23.70
18% of jobs
$25.45 is the 75th percentile. Wages above this are outliers.
$23.70 - $26.26
12% of jobs
$26.26 - $28.83
6% of jobs
$28.83 - $31.39
4% of jobs
$31.39 - $33.96
3% of jobs
$33.96 - $36.53
3% of jobs
$36.53 - $39.09
3% of jobs
$39.09 - $41.66
1% of jobs
$13
$24
$41
An Email Chat Support job involves assisting customers through email and chat communication. Responsibilities include answering inquiries, resolving issues, and providing product or service information promptly and professionally. This role requires strong written communication skills, attention to detail, and the ability to handle multiple conversations efficiently. It is commonly found in customer service, technical support, and e-commerce industries.
A typical workday in Email Chat Support involves responding to customer inquiries, troubleshooting issues, and tracking support tickets through email and live chat platforms. You’ll often work as part of a team, collaborating with other support agents and sometimes liaising with technical or sales departments to resolve customer concerns. The role usually requires multitasking between multiple conversations, maintaining professionalism, and meeting service level targets. Most positions offer structured shifts, often in a fast-paced environment, but may allow for remote or hybrid work arrangements depending on the employer.
To thrive as an Email Chat Support representative, you need excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is often required. Patience, emotional intelligence, and strong problem-solving abilities help you manage customer concerns effectively. These skills are essential to provide accurate, courteous, and timely support that enhances customer satisfaction and brand reputation.
The most popular types of Email Chat Support jobs in Texas are:
For Email Chat Support jobs in Texas, the most frequently searched job titles are:
The top searched job categories for Email Chat Support jobs in Texas are:
Cities in Texas with the most Email Chat Support job openings:
$22/hr
Full-time
Posted 18 days ago
Patient Service Rep - Pharmacy Tech
Location The Colony, TX | Onsite
COMPENSATION & SCHEDULE
• $22 per hour
• Schedule: 8 hour shifts between 8:00am - 6:30pm CST | Weekends required
• Start Date: September 14, 2026
ROLE IMPACT
The Pharmacy Benefits Support Specialist ensures patients and pharmacy partners receive accurate, timely support related to prescription benefits and claim inquiries. This role drives first-contact resolution, maintains compliance with healthcare regulations, and delivers a professional, patient-centered experience across phone, email, and chat channels. Success is defined by accuracy, efficiency, and clear communication in a high-volume healthcare support environment.
Key Responsibilities
• Serve as the primary point of contact for patients and pharmacy partners via phone, email, and chat
• Research and resolve prescription claim issues, benefit questions, and coverage inquiries
• Support prior authorization and benefits-related requests with accurate documentation in internal systems
• Clearly explain pharmacy benefit information, coverage details, and next steps to patients
• Escalate complex or sensitive cases to appropriate internal teams for resolution
Licenses & Certifications
• Active Pharmacy Technician (Pharm Tech) license required
*Employee will need to obtain PTBC or ExCPT certification within 6 months of hire (if not already certified)*
• High School Diploma or GED required
Clinical Skill Set
• Pharmacy benefits support and insurance verification
• Prescription claim review and resolution
• Prior authorization processing
• Healthcare documentation and case management systems
• HIPAA compliance and patient confidentiality standards
• Multichannel patient communication (phone, email, chat)
Preferred Skills
• Experience supporting pharmacy benefits, insurance verification, or healthcare claims
• Familiarity with CRM, ticketing, or case management systems
• Bilingual communication skills
Legal Notice
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy
