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Email Chat Support Jobs in Spring, TX (NOW HIRING)

circa

Product Support Supervisor

Houston, TX · On-site

$70K/yr

Duties include managing, troubleshooting, supporting, and providing training across the customer ... Demonstrate exceptional communication across all contact channels, including email, chat and phone

circa

Product Support Specialist

Houston, TX

$25 - $26/hr

Reporting directly to the Product Support Supervisor/Manager within the Product Support department ... Demonstrate exceptional communication across all contact channels, including email, chat and phone

Visual Comfort

Product Support Supervisor

Houston, TX · On-site

$70K/yr

Demonstrate exceptional communication across all contact channels, including email, chat and phone ... support of any other form of immigration sponsorship or benefit including optional practical ...

Lennar

Loan Officer Associate

Houston, TX

Support and Coordination: Update the loan application with any missing data. Maintain notes within ... Ensure that borrowers can easily reach out through various channels (phone, email, chat) and ...

Lennar

Loan Officer Associate

Houston, TX · On-site

Support and Coordination: Update the loan application with any missing data. Maintain notes within ... Ensure that borrowers can easily reach out through various channels (phone, email, chat) and ...

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All JobsEmail Chat Support JobsEmail Chat Support Jobs in Spring, TX

Email Chat Support information

See Spring, TX salary details

$12

$23

$39

How much do email chat support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for email chat support in Spring, TX is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $25.24 per hour, depending on experience, location, and employer.

What does a typical workday look like for someone in an Email Chat Support role?

A typical workday in Email Chat Support involves responding to customer inquiries, troubleshooting issues, and tracking support tickets through email and live chat platforms. You’ll often work as part of a team, collaborating with other support agents and sometimes liaising with technical or sales departments to resolve customer concerns. The role usually requires multitasking between multiple conversations, maintaining professionalism, and meeting service level targets. Most positions offer structured shifts, often in a fast-paced environment, but may allow for remote or hybrid work arrangements depending on the employer.

What is an Email Chat Support job?

An Email Chat Support job involves assisting customers through email and chat communication. Responsibilities include answering inquiries, resolving issues, and providing product or service information promptly and professionally. This role requires strong written communication skills, attention to detail, and the ability to handle multiple conversations efficiently. It is commonly found in customer service, technical support, and e-commerce industries.

What are the key skills and qualifications needed to thrive in the Email Chat Support position, and why are they important?

To thrive as an Email Chat Support representative, you need excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is often required. Patience, emotional intelligence, and strong problem-solving abilities help you manage customer concerns effectively. These skills are essential to provide accurate, courteous, and timely support that enhances customer satisfaction and brand reputation.

What are the most commonly searched types of Email Chat Support jobs in Spring, TX? The most popular types of Email Chat Support jobs in Spring, TX are:
What job categories do people searching Email Chat Support jobs in Spring, TX look for? The top searched job categories for Email Chat Support jobs in Spring, TX are:
What cities near Spring, TX are hiring for Email Chat Support jobs? Cities near Spring, TX with the most Email Chat Support job openings:
Email Chat Support jobs near you
Infographic showing various Email Chat Support job openings in Spring, TX as of July 2026, with employment types broken down into 2% Locum Tenens, 58% Full Time, 7% Part Time, and 33% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $48,214 per year, or $23.2 per hour.
Mechanical Customer Support Representative - Houston Area

Mechanical Customer Support Representative - Houston Area

Imperial Industrial Supply

Cypress, TX • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 23 days ago

Job description

Salary: $20-$24 /hr DOE

The Mechanical Support Specialist will provide exceptional customer support through multiple communication channels to diagnose and walk customers through the steps needed to fix a variety of mechanical issues. We are seeking a well-organized, positive energy, detail-oriented professional to assist customers with troubleshooting products and resolving any emerging issues, ultimately resulting in an exceptional customer experience. The ideal candidate will possess skills or have the ability to learn troubleshooting skills for a large range of products to include but not limited to generators and outdoor power equipment.


Job Responsibilities:


  • Manage a high level of inbound and outbound calls.
  • Provide customers with step-by-step product support through phone, email, chat and multi-platform communications.
  • Diagnose and troubleshoot mechanical and electrical issues with portable generators, guiding customers through the resolution process.
  • Varying inbound or outbound requests can include troubleshooting, diagnosing, programming and part assistance.
  • Maintain proficiency in product knowledge, troubleshooting, and customer instruction.
  • Report timely and well documented information regarding product performance and potential product concerns.
  • Provide creative ideas for preventing and/or solving technical service concerns (i.e. internal operating procedures, product service tools and techniques, technical relations, product issues, etc.)
  • Participates in development of new products, modification of existing products, and termination of ineffective products.


Minimum Qualifications:

  • Successful candidates will possess at minimum an advanced understanding of electrical & mechanical engine components and workings.
  • Ability to read and interpret technical drawings, exploded diagrams, and service manuals.
  • Understanding of mechanical engines, including experience with troubleshooting and repairing small engines.
  • 2+ years of customer service experience in a high-volume call center environment.
  • Ability to cooperate with and support other members of customer service team.
  • Excellent verbal and written communication skills.
  • A high comfort level typing, navigating the internet and using multiple software systems.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Demonstrated proficiency using conferencing/collaboration software (Zoom, Skype, Microsoft Teams, Slack)


Why Imperial Industrial Supply?

  • Competitive pay
  • Medical, dental and vision
  • Paid holidays
  • Company bonus
  • Product discount
  • IRA savings plan with company match