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Remote Email Chat Support Jobs in Texas (NOW HIRING)

Remote Customer Support Associate

Austin, TX ยท Remote

$17.25 - $23.75/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team ... Provide timely, professional support to clients via email, chat, and phone * Assist with scheduling ...

Customer Success Specialist

El Paso, TX ยท Remote

$16 - $22/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no ... you\'ll support our community with fast, helpful, and genuine responses across email, chat, and ...

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no ... you\'ll support our community with fast, helpful, and genuine responses across email, chat, and ...

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no ... you\'ll support our community with fast, helpful, and genuine responses across email, chat, and ...

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no ... you\'ll support our community with fast, helpful, and genuine responses across email, chat, and ...

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no ... you\'ll support our community with fast, helpful, and genuine responses across email, chat, and ...

Customer Success Specialist

Austin, TX ยท Remote

$16 - $22/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no ... you\'ll support our community with fast, helpful, and genuine responses across email, chat, and ...

Customer Success Specialist

Houston, TX ยท Remote

$16 - $22/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no ... you\'ll support our community with fast, helpful, and genuine responses across email, chat, and ...

Customer Success Specialist

Dallas, TX ยท Remote

$16 - $22/hr

... remote jobs, surveys, gig platforms, and financial tools -- all in one place, free to access, no ... you\'ll support our community with fast, helpful, and genuine responses across email, chat, and ...

Remote Care Coordinator

Lubbock, TX ยท Remote

$16.50 - $22.25/hr

Provides troubleshooting/technical support to patients using digital platforms What You'll Need ... Intermediate knowledge of digital applications including web, email, chat, text, etc.

* Technologist to respond to the incidents / issues reported by Customer predominantly through Voice Interaction and also through email, chat & remote support. * Technologist to identify, investigate ...

Client Support Specialist (Remote)

Austin, TX ยท Remote

$17.75 - $24/hr

... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

Client Support Specialist (Remote)

Houston, TX ยท Remote

$17.25 - $23.25/hr

... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

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Remote Email Chat Support information

See Texas salary details

$13

$24

$41

How much do remote email chat support jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for remote email chat support in Texas is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Email Chat Support position, and why are they important?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a Remote Email Chat Support job?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

What are the typical daily responsibilities for a Remote Email Chat Support role?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the most commonly searched types of Email Chat Support jobs in Texas? The most popular types of Email Chat Support jobs in Texas are:
What job categories do people searching Remote Email Chat Support jobs in Texas look for? The top searched job categories for Remote Email Chat Support jobs in Texas are:
What cities in Texas are hiring for Remote Email Chat Support jobs? Cities in Texas with the most Remote Email Chat Support job openings:

Remote Customer Support Associate

Essence Journey

Austin, TX โ€ข Remote

$17.25 - $23.75/hr

Full-time

Posted 24 days ago


Job description

About the Role:

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels in communication, and enjoys providing exceptional client experiences.

Key Responsibilities:

  • Provide timely, professional support to clients via email, chat, and phone

  • Assist with scheduling, follow-ups, and general administrative tasks

  • Maintain accurate records and document client interactions

  • Collaborate with internal teams to resolve issues and improve overall client satisfaction

  • Identify opportunities to enhance processes and improve the client experience


Qualifications:

  • Strong written and verbal communication skills

  • Excellent organizational and multitasking abilities

  • Comfortable using digital tools, email, and chat platforms for remote work

  • Ability to work independently while managing priorities effectively

  • Previous experience in customer service, administration, or support is a plus but not required

Benefits:

  • Flexible remote work schedule

  • Professional development opportunities and access to training programs

  • Collaborative and supportive team culture

  • Access to company resources and tools to ensure success

  • Exclusive employee perks

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Equal Opportunity Statement

We are an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering an inclusive and respectful workplace for everyone.