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What are the key skills and qualifications needed to thrive as a Part Time Remote Customer Support representative, and why are they important?

To thrive as a Part Time Remote Customer Support representative, you need strong communication skills, problem-solving abilities, and basic computer literacy, often with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Outstanding patience, active listening, and adaptability make someone stand out in this role. These skills ensure efficient resolution of customer issues and contribute to a positive customer experience in a virtual work environment.

How does working as a part-time remote customer support agent typically impact work-life balance?

Part-time remote customer support roles generally offer significant flexibility, allowing individuals to better manage personal commitments alongside work. However, you may need to accommodate varying shift schedules, including evenings or weekends, based on business needs and customer demand. Successful remote agents often set clear boundaries and create a dedicated workspace to minimize distractions. Effective communication with your team and supervisors is essential, as most collaboration happens virtually. This flexibility can be a major advantage, but it's important to stay organized and proactive to maintain a healthy work-life balance.

What is a Part Time Remote Customer Support job?

A Part Time Remote Customer Support job involves assisting customers with their inquiries, problems, or requests via phone, email, chat, or social media, while working from a location outside the traditional office—usually from home. These roles typically require fewer hours than full-time positions and can offer flexible schedules. Duties often include answering questions, troubleshooting issues, and ensuring customer satisfaction. Remote customer support jobs are popular for those seeking work-life balance or supplemental income, and generally require good communication skills and a reliable internet connection.
What are popular job titles related to Part Time Remote Customer Support jobs in Texas? For Part Time Remote Customer Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Part Time Remote Customer Support jobs in Texas look for? The top searched job categories for Part Time Remote Customer Support jobs in Texas are:
What cities in Texas are hiring for Part Time Remote Customer Support jobs? Cities in Texas with the most Part Time Remote Customer Support job openings:
Part Time Remote Customer Support jobs near you
Infographic showing various Part Time Remote Customer Support job openings in Texas as of May 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution.
Part time REMOTE Customer Service Representative

Part time REMOTE Customer Service Representative

DEX Imaging

Plano, TX • On-site, Remote

$20/hr

Part-time

Posted 25 days ago

DEX Imaging rating

5.5

Company rating: 5.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Description
FLEX HOURS POSITION AVAILABLE / WORK FROM HOME
Dex Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are looking for part-time, remote Service Support Representative to handle Tier 1 customer calls.
Up to 29 hours per week. We provide all tools needed to Work from Home for this role! Starting pay $20 per hour!
  • MUST HAVE RELIABLE INTERNET CONNECTION

What you'll do:
  • Answer customer questions and requests for supplies, service and troubleshoots 1st level technical issues via inbound calls and/or voice mails, emails, alerts.
  • Tier 1 is responsible for positively building and maintaining excellent customer service and identifying when technical support can be supported via phone.
  • Provide Clear and concise communications and follow up with customer on company schedule, requested lead and delivery times.
  • Work with Tier 2 team to seamlessly pass escalated customer technical issues quickly and efficiently
  • Track, route, and escalate unresolved issues to Management
  • Remain current on constant process updates and technology used within the company
  • Perform duties with awareness and in accordance with the organization's policies and applicable laws
  • Performs other duties as directed by management

Your Qualifications:
  • High School Diploma
  • MUST HAVE RELIABLE INTERNET
  • Experience in a call center environment a plus.
  • Knowledge of Word Processing software; Spreadsheet software; Order processing systems and Contact Management systems
  • Ability to empathize with customer is critical
  • Ability to multi-task (i.e. talking and typing simultaneously) in a fast paced environment
  • Possess organizational and time management skills
  • Proficient in Microsoft Office (Word, Excel, Outlook) and basic internet skills
  • Demonstrate professional communication skills with a high degree of initiative, mature judgment and discretion
  • Ability to navigate through multiple systems

**This part time position is not eligible for medical benefits. The position does receive holiday pay based on the hours worked per day.
The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed o contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions.
This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.

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