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Remote Email Chat Support Jobs in Texas (NOW HIRING)

MMC Group

IT Customer Service Representative

Irving, TX · Remote

$22.23/hr

* Technologist to respond to the incidents / issues reported by Customer predominantly through Voice Interaction and also through email, chat & remote support. * Technologist to identify, investigate ...

Nexora Talent

Client Support Specialist (Remote)

Austin, TX · Remote

$17.75 - $24/hr

... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

Nexora Talent

Client Support Specialist (Remote)

Houston, TX · Remote

$17.25 - $23.25/hr

... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

Nexora Talent

Client Support Specialist (Remote)

Dallas, TX · Remote

$17.75 - $24/hr

... Support Specialist to join our growing remote team. In this role, you will assist clients by ... Respond to client inquiries via email, phone, and chat in a timely and professional manner

Aerwave

Customer Support Representative II

Dallas, TX · On-site +1

$16.75 - $21.50/hr

Answer inbound customer inquiries via phone, email, chat, or other communication channels in a ... Performs remote troubleshooting through diagnostic techniques and pertinent questions. * Provides ...

CSC Corptax

Technical Support Analyst

Austin, TX · Remote

Technical Support Analyst Remote-United States Monday to Friday from 9 to 6 EST, 8-5 CST, and 7 to ... online case, phone, email, chat, etc. for questions of a technical nature. This role will ...

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Showing results 21-40

All JobsEmail Chat Support JobsRemote Email Chat Support JobsRemote Email Chat Support Jobs in Texas

Remote Email Chat Support information

See Texas salary details

$13

$24

$41

How much do remote email chat support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote email chat support in Texas is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.44 per hour, depending on experience, location, and employer.

Are remote email chat support jobs legit?

Remote email chat support jobs are legitimate roles in customer service that involve assisting customers via email and chat platforms. However, job seekers should verify the employer's credibility, avoid positions that require upfront payments, and look for clear job descriptions and company information to ensure legitimacy.

What are the key skills and qualifications needed to thrive in remote email chat support?

To thrive as a Remote Email Chat Support professional, you need excellent written communication skills, attention to detail, and the ability to efficiently resolve customer queries. Proficiency with ticketing systems, CRM platforms, and chat/email management tools is typically beneficial, though formal certifications are not always required. Strong problem-solving abilities, patience, and the capacity to multitask set top performers apart in this role. These skills and qualities ensure that customers receive responsive, accurate, and empathetic support, which is crucial for customer satisfaction and retention.

What is a remote email chat support?

A Remote Email Chat Support job involves assisting customers through email and chat instead of phone calls. Responsibilities include responding to inquiries, troubleshooting issues, and providing guidance on products or services. Strong written communication skills, attention to detail, and the ability to multitask are essential for this role. Since it is remote, you'll need a reliable internet connection and the ability to work independently while following company guidelines.

How do you become a remote email chat support?

To become a remote email chat support agent, you typically need strong communication skills, basic computer literacy, and familiarity with customer service tools like live chat software or email platforms. Many employers require a high school diploma or equivalent and may prefer previous customer service experience. Training is often provided, and a reliable internet connection is essential for remote work.

What does a remote email chat support do?

In a Remote Email Chat Support position, your main responsibilities include responding to customer inquiries through email and live chat, troubleshooting issues, and guiding customers toward solutions in a timely manner. You may also be expected to manage multiple conversations simultaneously, update customer records in CRM systems, and escalate complex issues to higher-level support when necessary. Regular communication with team leads and participation in virtual meetings or training sessions are also common. This role is best suited to individuals who thrive in a fast-paced, digital work environment and enjoy helping customers resolve their concerns efficiently.

What are the most commonly searched types of Email Chat Support jobs in Texas?

The most popular types of Email Chat Support jobs in Texas are:

What are popular job titles related to Remote Email Chat Support jobs in Texas?

For Remote Email Chat Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Email Chat Support jobs in Texas look for?

The top searched job categories for Remote Email Chat Support jobs in Texas are:

What cities in Texas are hiring for Remote Email Chat Support jobs?

Cities in Texas with the most Remote Email Chat Support job openings:

Remote Email Chat Support jobs near you
Infographic showing various Remote Email Chat Support job openings in Texas as of August 2026, with employment types broken down into 90% Full Time, 5% Temporary, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,476 per year, or $24.3 per hour.

Customer Experience Specialist - Insurance Call Center (Austin, TX or Remote, FL)

We Insure

Austin, TX • On-site, Remote

$20 - $23.50/hr

Full-time

Posted 22 days ago

Job description

Who We Are.

At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client's unique needs, ensuring they feel confident and supported in every decision.

As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results.

What sets us apart? We're data-driven for better value and people led for better service. Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage. We're building something meaningful and looking for purpose-driven individuals to help lead the way.

Your Impact.

As a Customer Experience Specialist at We Insure, you'll support policyholders, producers, lenders, and partners by managing inbound calls, chat support, and case work, with occasional outbound follow up. You'll help clients navigate coverage while delivering a clear and efficient service experience in a high volume environment.

Position Details.

  • Start Date: September 8, 2026
  • Hourly Pay: $20.00-$23.50/hour, based on experience.
  • Location: 2010 E 6th St, Austin, TX. This is a full time onsite role if you reside in the greater Austin area.
  • Open to remote candidates in Florida.
  • Schedule: Full-time, with paid training.
  • License: Texas Property and Casualty license preferred. Willingness to obtain required. We Insure covers exam fees for new hires.
  • Experience: 1+ year of call center experience required. Insurance experience preferred

What You'll Do.

  • Serve as the first point of contact for inbound calls and chat support
  • Handle billing questions, policy changes, and cancellation
  • Navigate multiple carrier systems to resolve requests accurately
  • Work in a high volume contact center environment across multiple carriers
  • Maintain performance metrics for quality, handle time, and attendance
  • Document all interactions clearly and professionally
  • Support customer retention and identify opportunities to expand coverage

What You'll Bring.

  • 2+ years of customer service experience, including call center experience
  • Clear communication skills and attention to detail
  • Ability to multitask across systems and platforms
  • Reliable, adaptable, and team oriented
  • Comfort working in a fast paced, metrics driven environment

Join a company that values passion, precision, and people. Apply today to start your career with We Insure.


Our Values. The We Way.

At We Insure, Group our values shape how we work, how we lead, and how we grow together. They're more than just words, they guide every interaction, every decision, and every customer experience.

We Way Reflects Our Commitment to.

  • We personalize protection at a price you can trust
  • We hustle to find opportunity
  • We care authentically
  • We thrive in ambiguity
  • We own our results
  • We have fun along the way
  • And-we're just getting started

Apply