Education Programs Manager Jobs (NOW HIRING)

The Education Program Manager is responsible for providing administrative, operational, and strategic oversight of the Department of Neurosurgery's residency and fellowship programs, medical student engagement initiatives, alumni relations activities, and Continuing Medical Education (CME) programs. The role supports educational excellence through program administration, event planning (including but not limited to visiting professors, CME courses, and symposiums), communications, stakeholder engagement, and promotion of the Department's educational mission. The Education Program Manager maintains thorough knowledge of Icahn School of Medicine at Mount Sinai Graduate Medical Education (GME) and national Accreditation Council of Graduate Medical Education (ACGME) policies and procedures, and plays an instrumental role in improving workflows, advancing strategic initiatives, and enhancing the visibility, reputation, and competitiveness of the Department's residency and fellowship programs.
Responsibilities

• Oversees day-to-day administrative tasks relating to residency and fellowship programs, including scheduling meetings and disseminating communications.
• Collaborates with the Vice Chair for Education/Residency Program Director and Associate Program Director to establish and advance departmental educational priorities. Independently leads the development and implementation of innovative strategies, initiatives, and objectives that strengthen, sustain, and grow educational programs and services.
• Serves as point-of-contact for ISMMS GME Office, relaying important information and ensuring programs adhere to institutional and national policies.
• Supports Residency/Education Coordinator on onboarding and credentialing duties as needed and provides guidance on completing annual program updates.
• Organizes and runs all residency interview days, whether held virtually or in person. Prepares communications and promotional materials for interviewees including emails, videos, and care packages. Also prepares communications for participating faculty and instructs them on logistics for each interview day.
• Facilitates alumni engagement including coordination of Alumni Advisory Board meetings. Prepares alumni newsletters and strategizes efforts to increase alumni engagement and strengthen network. Reports to ISMMS Alumni Office on alumni news and progress with engagement.
• Build and maintain an accurate and up-to-date alumni database.
• Spearheads philanthropic efforts for educational programs in partnership with Office of Development and prepares letters and other communications to solicit gifts from resident alumni network and other potential donors. Once donations are received, ensures that dollars are spending according to the intention of the donor and promptly.
• Coordinates all departmental CME events/symposiums, working with faculty course directors to prepare application, budget, agenda, and sponsorship opportunities. Works with CME Office on logistics such as course promotion, registration, securing event space, and solidifying sponsorship agreements. This may apply to small and large scale CME efforts.
• Coordinates all departmental Regular Scheduled Series (RSS) activities through the CME Office, including weekly grand rounds and subspecialty conferences. Manages activities on CloudCME platform and serves as department's point-of-contact for CME transcript requests and any necessary troubleshooting. Works with communications & marking team (departmental and central) to identify and submit recordings of grand rounds presentations for posting to Department of Neurosurgery YouTube channels as needed.
• Plans and promotes endowed lecture events, serving as point of contact for scheduling honored speakers' visits and preparing necessary PowerPoint presentations and other related materials.
• Works with research team to plan, promote, and execute Annual Research Day.
• Develops events and programs to promote residency program to medical students/potential applicants throughout the country, including virtual program open houses.
• Partners with communications and marketing team on marketing-related tasks to promote education programs such as creating social media content, maintaining and updating websites, and updating and printing the residency program brochure.
• Attends annual Association of Resident Administrators in Neurological Surgery (ARANS) / Society of Neurological Surgeons (SNS) annual meeting to learn about new policies/procedures and best practices in neurosurgery education.
• Keeps up with national trends for residency and fellowship program maintenance, working with education and department leadership to ensure our program remain competitive.
• Builds and maintains good relationships with all residents and fellows and responsible for determining opportunities to improve their training experience.
• Builds and maintains productive relationships with faculty, donors, alumni, institutional partners, and external organizations.
• Responsible for improving Mount Sinai Neurosurgery's residency ranking on Doximity Residency Navigator.
• Compile and manage documentation required to meet regulatory requirements and prepare necessary paperwork.
• Performs other related duties.

Qualifications

• Bachelors degree or greater preferred, or a combination of applicable experience and education; Masters Preferred in education, healthcare administration or related field.
• 3+ years experience (5 preferred), managing and administrating program activities for assigned area

Preferred Experience:

• C-TAGME (Certified Training Administrator of Graduate Medical Education) preferred, or an equivalent combination of education, training, and experience in graduate medical education administration
• Experience utilizing GME platforms such as Thalamus, New Innovations, ERAS, and the ACGME Accreditation Data System (ADS) preferred
• Excellent written and verbal communication skills, including experience in newsletters, reports, promotional materials, and executive communications
• Experience managing projects, workflows, or teams in a multi-stakeholder environment
• Experience in planning and executing events involving faculty, trainees, alumni, or external partners preferred
• Experience collaborating across departments
• Experience with email marketing platforms and databases preferred.

Core Competencies:
Core Competencies

• Operational & Systems Thinking
  Translates complex curriculum into clear workflows; drives process improvement
• Project & Program Management
  Manages multiple priorities with strong planning, prioritization, and risk management
• Leadership & Team Coordination
  Effectively delegates, guides staff, and ensures accountability and follow-through
• Communication & Stakeholder Management
  Communicates clearly across audiences; synthesizes complex information
• Problem Solving & Decision Making
  Identifies issues proactively and implements sound, timely solutions
• Technical & Administrative Skills
  Proficient in systems and tools; ensures accuracy and attention to detail

Compensation Statement
About Us
Strength through Unity and Inclusion
The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
About the Mount Sinai Health System:
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
Equal Opportunity Employer
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.