Education Analyst Jobs (NOW HIRING)

Who We Are

For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate—the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen’s Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family.

About the Position

Glatfelter Insurance Group is seeking an Underwriting Education Analyst for our Glatfelter Underwriting Services Department who will take an ownership role in the effective creation, deployment, and maintenance of Glatfelter Insurance Group’s underwriting training program. Working closely with subject matter experts in underwriting, risk control, actuarial, analytics, product development, claims, IT, and operations, the successful candidate gathers topic details and determines the appropriate format for translation into training materials. The Underwriting Education Analyst is responsible for building the formal curricula of the underwriting production and underwriting support functions in order to advance technical and professional knowledge as well as provide greater assistance in the advancement of associates’ careers.

This position is required to be onsite at our Leader Heights, York, PA office.

Key Responsibilities

• Deliver curricula for underwriting production and underwriting support teams across Glatfelter Insurance Group, leveraging the expertise of Corporate Underwriting experts to build a robust and relevant training platform.
• Design, build, and maintain training materials and job aids that assist Associates with a wide variety of topics, including, but not limited to: underwriting thought process, pricing, coverage considerations, industry trends, and new business production.
• Partner with leadership to build best practice-based training schedules for onboarding, general education, and career path planning.
• Support deployment of training sessions, case studies, and workshops by coordinating with leadership and subject matter experts.
• Research, with Learning & Development, training delivery methods to optimize effectiveness.
• Travel up to 10% may be required.

What We’re Looking For

• Bachelor’s degree preferred
• P&C insurance industry designations (e.g. INS, CPCU, ARM, AIC) or exam progress
• Minimum of three (3) years property and casualty commercial lines experience required
• Underwriting, Risk Control, or Claims experience highly preferred
• Working knowledge of the underwriting process and timelines
• Working knowledge of all core P&C lines of business, as well as A&H
• Very strong communication and presentation skills
• Strong organizational skills and ability to prioritize tasks. Takes initiative and maintains a sense of ownership in projects in-flight.
• Maintains a high level of confidentiality and professional demeanor in the performance of duties
• Ability to make decisions within scope of authority
• Ability to cope with stressful situations.
• Demonstrate high proficiency with Microsoft Word & PowerPoint and proficient with Excel.

Why Choose Glatfelter?

Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs.

We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

Equal Opportunity Employer

It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis.

Job Grade: 9