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Edi Customer Service Representative Jobs (NOW HIRING)

K Anand Corporation

Sterling Integrator EDI

Itasca, IL · On-site

Sterling Integrator and EDI Experience in the logistics or supply chain industry Experience with clientfacing customer service Detailed Resource will be responsible for working closely with Clients ...

Lancesoft

Customer Service Representative

Brea, CA · On-site

$20 - $22.50/hr

Customer Service Representative (CSR) with strong customer service soft skills, routine orders ... fax, EDI and phone. -Responsible for the entry of all standing orders and special pricing ...

PayCruit, LLC

Customer Service Representative

Ontario, CA · On-site

$22/hr

Receives and processes inbound and outbound orders by EDI, phone, fax, or e-mail in our WMS system ... Must be proficient in MS Excel, Word, Outlook, and Google Docs. *1-3 years of CSR experience in a ...

OLLY

Temporary Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE KEY RESPONSIBILITIES * Serve as a primary operational contact for ... Troubleshoot order processing, EDI, inventory, and fulfillment issues to ensure timely resolution.

Consolidated Metco

Customer Service Representative

Monroe, NC

$14.75 - $20.25/hr

The Customer Service Representative (CSR) is responsible for providing world-class order-to-invoice ... Reviews electronic customer orders and change requests through EDI, web-based portals, spreadsheets ...

Robert Half

Customer Service Representative

Orlando, FL · On-site

$18 - $21/hr

... EDI and timely communication regarding order changes to the customer. • Verifies all shipping ... Service Representatives as necessary. • Audits customer purchase orders for pricing, quantity ...

Tate & Lyle

Customer Service Rep

Decatur, IL · On-site

$48K - $55K/yr

Customer Service Representative A Customer Service Representative requires strong dedication to ... Manages EDI orders such as order confirmations, shipment notices, COA and invoices that transmitted ...

O'Reilly Auto Parts

Define and deliver EDI products and services that meet customer needs by selecting the best possible approaches available within established systems, specifically utilizing the Cleo Integration Cloud ...

Bergstrom Inc

Customer Service Rep

Rockford, IL · On-site

$40K - $60K/yr

The Customer Service Representative is primarily responsible for providing effective customer ... Promptly process customer orders, manual and EDI (Electronic Data Interface) within 24 hours.

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Edi Customer Service Representative information

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How much do edi customer service representative jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for edi customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the highest paying job in customer service?

The highest paying roles in customer service are often managerial or specialized positions such as Customer Service Director or Customer Experience Manager, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools.

Is a degree required for EDI positions?

For EDI Customer Service Representative roles, a degree is not always required, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills such as knowledge of EDI systems, communication, and problem-solving are important, and some positions may require certifications or training in specific EDI software. Requirements can vary by employer and job level.

What is EDI in customer service?

In customer service roles like EDI Customer Service Representatives, EDI (Electronic Data Interchange) refers to the electronic exchange of business documents such as orders, invoices, and shipping notices between companies. Proficiency with EDI software and understanding of supply chain processes are often required to efficiently handle transactions and resolve related issues.

How to get a job in EDI?

To get a job as an EDI Customer Service Representative, candidates should have strong communication skills, knowledge of EDI systems and protocols, and experience with supply chain or logistics environments. Relevant certifications or training in EDI software and understanding of business processes can improve job prospects. Applying through company career portals or staffing agencies and demonstrating technical proficiency are common steps in the hiring process.

What are the key skills and qualifications needed to thrive as an EDI Customer Service Representative, and why are they important?

To thrive as an EDI Customer Service Representative, you need a solid understanding of electronic data interchange (EDI) processes, customer service principles, and strong problem-solving abilities, often supported by a relevant associate’s degree or equivalent experience. Familiarity with EDI translation software, ERP systems, and communication protocols such as ANSI X12 or EDIFACT is typically required. Outstanding interpersonal skills, attention to detail, and effective time management set top performers apart in this role. These competencies ensure accurate data exchange, prompt issue resolution, and positive client relationships, which are vital for maintaining smooth business operations.

What is an EDI Customer Service Representative?

An EDI (Electronic Data Interchange) Customer Service Representative is a professional who manages electronic transactions between businesses and their clients or partners. They handle customer inquiries, troubleshoot EDI issues, ensure accurate data exchange, and support the implementation of EDI solutions. Their main role is to provide technical and customer support to ensure smooth, efficient communication and data transfers between organizations using EDI systems.

What is the difference between Edi Customer Service Representative vs Edi Support Specialist?

AspectEdi Customer Service RepresentativeEdi Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require certifications in EDI systemsSimilar credentials; often requires technical certifications in EDI or related systems
Work EnvironmentCustomer service settings, call centers, or office environmentsTechnical support environments, often involving troubleshooting and system management
Employer & IndustryLogistics, supply chain, retail, and manufacturing companiesSupply chain, logistics, and IT service providers
Search & Comparison IntentUnderstanding customer service roles in EDITechnical support and troubleshooting in EDI systems

The main difference is that Edi Customer Service Representatives focus on assisting clients with EDI-related inquiries and order processing, while Edi Support Specialists handle technical troubleshooting and system support. Both roles require knowledge of EDI systems but serve different functions within the supply chain and logistics industries.

How does an EDI Customer Service Representative typically collaborate with IT and business teams to resolve client issues?

As an EDI Customer Service Representative, you will frequently work alongside IT specialists to troubleshoot and resolve electronic data interchange (EDI) transmission issues, such as mapping errors or connection problems. Additionally, you will collaborate with business teams to understand client requirements and ensure that EDI transactions align with business processes. This cross-functional teamwork is essential to providing timely, accurate solutions for clients and maintaining seamless data exchanges between organizations. Strong communication skills and an ability to translate technical information for non-technical stakeholders are key to success in this role.
More about Edi Customer Service Representative jobs
What job categories do people searching Edi Customer Service Representative jobs look for? The top searched job categories for Edi Customer Service Representative jobs are:
Edi Customer Service Representative jobs near you
Infographic showing various Edi Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Technology Architect | EDI | EDI Tools

Technology Architect | EDI | EDI Tools

Spruce Infotech

Itasca, IL • On-site

$60.05/hr

Contractor

Re-posted 25 days ago

Job description

Job Title: Technology Architect | EDI | EDI Tools
Work Location: Itasca, IL 60143
Rate: $60.05/hr W2
Contract duration: 6months
Job Details:
Nice to have skills
Experience in the logistics or supply chain industry Experience with clientfacing customer service
3 years of business analysis experience in Integration development andor strategy, including the use of x12, JSON, Flat Files, & XML
Detailed Job Description
Resource will be responsible for working closely with Clients customers, as well as the business and technology teams, to lead, facilitate, and implement EDI customer integrations as well as participate in design reviews, and work with the architecture team to assist in application testing.Resource will be responsible for working closely with Clients customers, as well as the business and technology teams, to lead, facilitate, and implement EDI customer integrations as well as participate in des
Minimum years of experience
>10 years
Top 3 responsibilities you would expect the Subcon to shoulder and execute
Coordination with Client and business user to finalize requirement to prepare Logical maps
End to end testing of the EDI product
Onboarding of partner through Sterling Integrator as EDI tool

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