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Arcwood Environmental, LLC

This role reports to the Program Manager, EAP &Lab Packs and partners closely with the Regional Sales team to develop and win new business in hospitals, universities, research laboratories, biotech ...

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How much do eap jobs pay per hour?

As of May 28, 2026, the average hourly pay for eap in the United States is $57.63, according to ZipRecruiter salary data. Most workers in this role earn between $48.08 and $67.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Employee Assistance Program (EAP) Counselor, and why are they important?

To thrive as an Employee Assistance Program (EAP) Counselor, you need a background in mental health counseling or social work, typically with a relevant master’s degree and licensure such as LCSW, LPC, or LMFT. Familiarity with case management systems, telehealth platforms, and assessment tools is common in this role. Strong interpersonal skills, confidentiality, and cultural sensitivity are crucial soft skills for effectively supporting diverse clients. These abilities ensure that EAP Counselors provide effective, ethical, and accessible support that improves employee well-being and organizational health.

What are some common challenges faced by Employee Assistance Program (EAP) professionals and how can they be managed?

EAP professionals often encounter challenges such as handling high caseloads, maintaining confidentiality, and navigating complex mental health issues within the workplace. Balancing the needs of both employees and employers can be demanding, especially when dealing with sensitive situations. Effective time management, setting clear boundaries, and pursuing ongoing professional development can help EAP professionals manage these challenges. Regular supervision and peer support also play a crucial role in maintaining resilience and professional effectiveness.

What are EAP professionals?

EAP professionals are specialists who work in Employee Assistance Programs (EAPs), providing support services to employees dealing with personal or work-related issues. Their role includes offering counseling, referrals, and resources to help employees manage stress, mental health concerns, substance abuse, and other challenges that may affect job performance. EAP professionals often collaborate with employers to promote wellness and create a healthier work environment. They maintain confidentiality and help employees access the assistance they need.

What is the difference between Eap vs Employee Assistance Program Coordinator?

AspectEapEmployee Assistance Program Coordinator
CredentialsOften requires counseling or mental health certificationsRequires similar certifications, often with additional program management training
Work EnvironmentHealthcare, mental health clinics, corporate wellness programsCorporate settings, HR departments, wellness program offices
Employer & Industry UsageUsed by healthcare providers and mental health agenciesEmployed by companies to manage employee wellness initiatives
Search & Comparison IntentUnderstanding mental health support rolesManaging employee assistance programs

The main difference is that Eap typically refers to the mental health or counseling services provided, while an Employee Assistance Program Coordinator manages and implements these programs within organizations. Both roles require related certifications, but the coordinator focuses on program administration and employee engagement.

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Eap jobs near you
EAP Counselor Wake Forest Market

EAP Counselor Wake Forest Market

Advocate Aurora Health

Winston Salem, NC • On-site

$33.05 - $49.60/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Advocate Aurora Health rating

7.6

Company rating: 7.6 out of 10

Based on 761 frontline employees who took The Breakroom Quiz

181st of 864 rated healthcare providers

Job description

Department:
12606 Enterprise Corporate - Employee Assistance
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Mon-Fri variable hours; some on-call and weekend/after hours response
Pay Range
$33.05 - $49.60
Essential Functions
  • Conducts assessments with EAP clients, formulates appropriate counseling goals, and performs counseling or a referral to meet the client's needs.
  • Provides short-term counseling for clients not needing extensive treatment from an outside source.
  • Provides follow-up with clients to evaluate continuity and effectiveness of the outside services, if referred.
  • Serves as liaison between the client and their employer, HR department, and/or outside referrals for mandatory referrals or clients referred for drug positives as outlined in the specific company's policy.
  • Provides a broad range of presentations to assist employees in coping with problems or issues which have been identified by EAP experience, staff and management requests, or Advocate Health requests.
  • Provides orientations to employees and management for both internal and external clients.
  • Offers consultation services to management/leadership.
  • If full-time or part-time, is an account manager for external contracts (PRN counselors are not responsible for these items).
  • If full-time or part-time, participates in the on-call rotation for after-hours emergency coverage; PRN counselors do not cover call.
  • Recognizes and responds to emergency situations and handling them effectively as outlined in the EAP protocols, which may require coverage outside of normal working hours.
  • Assists EAP Director/Program Coordinators with marketing, sales, data collection, and record keeping, development of protocols, and program development.
  • Assists with the functions necessary to run an office, including answering phones, filing, general office duties, and other tasks as determined necessary by the EAP Director.
  • Participates in EAP, Departmental, Hospital, and Advocate committees, task forces, and other assignments as requested by the EAP Director or Hospital Administration.

Physical Requirements
Adequate vision is required for behavioral observations of clients to be alert for emergency and/o unsafe conditions. Adequate hearing is required for providing counseling services. Proper speaking and language skills are required to provide counseling. Stretching and bending may be required. Lifting ten pounds may be required. Capacity to sit for long periods of time.
Education, Experience and Certifications.
Master's degree in psychology, counseling, social work or related field required. Current professional licensure in the state of the counselor's practice required to practice counseling. 3 years experience in EAP related service preferred. CEAP certification preferred.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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About Advocate Healthcare

Sourced by ZipRecruiter

Advocate Healthcare, based in Oak Lawn, Illinois, United States, is a leading figure in the health care industry. Accessible via their official website, 'advocatehealth.com', this organization provides a wide variety of medical services and treatment options. Founded in 1995 through a merger of Evangelical Health Systems Corporation and Lutheran General HealthSystem, Advocate Healthcare has grown exponentially over the years. Now, it operates more than 400 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, five Level I trauma centers, and three Level II trauma centers. Upholding their values of equality, compassion, excellence, partnership and stewardship, Advocate Healthcare's mission is centered on building lifelong relationships with patients by delivering the best health outcomes and highest level of service through an integrated approach to care and wellness.

Industry

Hospitals and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Oak Lawn, IL, US

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