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Documentation Writing Jobs (NOW HIRING)

LauraMac, LLC

Documentation Specialist

Denver, CO · On-site

Translate written documentation into video where applicable Required Qualifications * 2-4 years of experience as a Technical Writer, Documentation Specialist, or similar role * Experience documenting ...

LauraMac, LLC

Documentation Specialist

Denver, CO

Translate written documentation into video where applicable Required Qualifications * 2-4 years of experience as a Technical Writer, Documentation Specialist, or similar role * Experience documenting ...

Tandym Group

Documentation Specialist

Pensacola, FL · On-site

Write online reference material, instructions and communications Qualifications: * 1+ year of ... Experience in researching, compiling, and documenting data, business processes, and workflow

CHC Solutions Inc

DOCUMENTATION SPECIALIST

Morgantown, WV · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Documentation Specialist CHC Solutions, Inc. is currently seeking a passionate Documentation ... Respond promptly to all customer calls and written inquiries. * Collaborate with customers and the ...

Ariston Tek Inc

Documentation Analyst

Chicago, IL · On-site

Work with modelers and data analytics staff to write and/or edit model technical documentation * Ensure that documents are complete and include all required elements as stipulated in the Enterprise ...

System One

Documentation Specialist

Pensacola, FL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Conduct research and prepare reference materials, including writing, editing, formatting, and revising documentation for clarity, accuracy, and usability. * Manage projects from inception through ...

AA2IT

Documentation Specialist

Durham, NC · On-site

$29.50/hr

... writing, review, and approval of documentation in a GMP industry Responsibilities: Provide documentation support for vaccine production activities Review batch record, logbooks and electronic ...

GDIT

Documentation Specialist

WV · On-site +1

$61K - $82K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Writing and editing policies, standard operating procedures, and technical guides to provide clients with clear, concise, and accurate documentation. * Experience developing Air Force Time Compliance ...

System One

Documentation Specialist

Pensacola, FL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Conduct research and prepare reference materials, including writing, editing, formatting, and revising documentation for clarity, accuracy, and usability. * Manage projects from inception through ...

Tri Counties Bank

Documentation Specialist

Chico, CA · On-site

$26 - $38/hr

POSITION SUMMARY The Documentation Specialist performs reviews and documentation of Bank ... Excellent verbal and written communication skills. * Possess a strong work ethic, the desire to ...

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How much do documentation writing jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for documentation writing in the United States is $35.98, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $50.00 per hour, depending on experience, location, and employer.

What is documentation writing?

Documentation writing is the process of creating clear, concise, and organized written materials that explain how to use products, systems, or services. This can include user manuals, technical guides, help files, FAQs, and process documentation. The goal is to make complex information accessible and easy to understand for various audiences, such as end users, developers, or internal teams. Skilled documentation writers collaborate with subject matter experts to ensure accuracy and usability of the documents.

How does a documentation writer typically collaborate with subject matter experts (SMEs) during the content creation process?

Documentation Writers work closely with subject matter experts to gather accurate and detailed information about products, systems, or processes. This often involves conducting interviews, participating in meetings, and reviewing technical materials provided by SMEs. Effective collaboration requires strong communication skills and the ability to translate complex concepts into clear, accessible documentation. Regular feedback loops and revisions are common, ensuring that the final content reflects both technical accuracy and user-friendliness.

What are the key skills and qualifications needed to thrive as a documentation writer, and why are they important?

To thrive as a Documentation Writer, you need excellent written communication skills, strong attention to detail, and typically a degree in English, communications, or a related field. Familiarity with documentation tools like Microsoft Word, Confluence, or MadCap Flare, and sometimes experience with markup languages such as HTML or Markdown, is important. Strong organizational skills, the ability to quickly grasp complex topics, and effective collaboration set outstanding documentation writers apart. These skills ensure clear, user-friendly documentation that supports end users and helps organizations maintain consistency and efficiency.

What does a documentation writing do?

A documentation writer creates clear and accurate technical documents, such as user manuals, guides, and online help files, to help users understand and use products or systems. They often use tools like Microsoft Word, Adobe FrameMaker, or Markdown and need strong writing, editing, and technical skills. Their work ensures that information is accessible and easy to follow for the target audience.
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Documentation Writing jobs near you
Infographic showing various Documentation Writing job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $74,847 per year, or $36 per hour.

Documentation Specialist

LauraMac, LLC

Denver, CO • On-site

Full-time

Re-posted 4 days ago

Job description

LauraMac is seeking a Documentation Specialist to support the creation, organization, and maintenance of internal and external documentation, training materials, and knowledge base content. This role focuses on translating complex processes and systems into clear, accurate, and easy-to-use documentation that supports employee performance and learning.

The ideal candidate has experience documenting technical or operational workflows, preferably in a mortgage, financial services, or technology environment, and is comfortable working within a Confluence-based knowledge management system.

Key Responsibilities

  • Create, edit, and maintain knowledge base articles within Confluence
  • Serve as a documentation specialist by organizing, standardizing, and improving internal documentation
  • Develop training materials, job aids, process guides, and reference documentation and video
  • Support new hire onboarding by creating and updating orientation and learning documentation
  • Partner with subject matter experts to gather requirements and document workflows and systems
  • Review and update documentation to reflect system, process, or policy changes
  • Apply documentation standards, templates, and style guidelines to ensure consistency and usability
  • Assist in improving knowledge base structure, navigation, and content clarity
  • Incorporate feedback to continuously improve documentation quality and effectiveness
  • Translate written documentation into video where applicable

Required Qualifications

  • 2-4 years of experience as a Technical Writer, Documentation Specialist, or similar role
  • Experience documenting technical systems, tools, or operational processes
  • Familiarity with knowledge management platforms, preferably Confluence
  • Strong writing, editing, and information-organization skills
  • Ability to work collaboratively with cross-functional teams

Preferred Qualifications

  • Experience in the mortgage industry, financial services, or fintech
  • Background in technology, help desk, or SaaS environments
  • Experience creating onboarding or training documentation
  • Familiarity with learning management systems (LMS)

Why Join LauraMac

  • Collaborative, team-oriented work environment
  • Opportunity to contribute to learning, onboarding, and knowledge management initiatives
  • Exposure to both business operations and technology teams
  • Ability to make a visible impact on how information is created, shared, and maintained

Apply