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Document Custodian Jobs (NOW HIRING)

Compliance Tester

Washington, DC · Remote

$35 - $45/hr

You'll be conducting compliance reviews of Ginnie Mae issuers and document custodians. The role is heavily focused on mortgage servicing, loan documentation, investor reporting, and regulatory ...

Custodian

Moncks Corner, SC · On-site

$33K - $48K/yr

Custodial/Custodian Date Posted: 7/9/2026 Location: Office of Operations Closing Date: 08/09/2026 ... Documents will not be accepted otherwise. Your application must be complete for review, incomplete ...

Custodian

Williston, ND · On-site

$14 - $17.75/hr

Custodial/Custodian Date Posted: 7/1/2026 Location: Williston High School Williston Basin School ... documentation. Applicants claiming 10-point preference will need to submit Form SF-15, or other ...

$51K - $71K/yr

Job Duties Primary Duties Custodial Supervisor * Supervise a group of 3 or more full-time ... Clearly document job duties you have performed that relate to minimum qualifications, preferred ...

Custodian

Albuquerque, NM · On-site

$15 - $18/hr

About the Role: The Custodian plays a vital role in maintaining a clean, safe, and orderly ... Ability to read and interpret documents such as safety rules and cleaning instructions. * Basic ...

Custodian

Pittsburgh, PA · On-site

$15 - $18/hr

Custodian works a 30- 40 hour week - option of night or day shifts, Monday- Friday with optional ... Ability to read and comprehend safety material and facility required documents. Resume with 3 ...

Custodian

Tucson, AZ · On-site

$12.50/hr

Three (3) months custodial experience performing the following custodial work: Stripping, waxing ... Document 1.1) Ability to be granted Secret Clearance Must be able to work 2nd shift Additional ...

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Document Custodian information

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How much do document custodian jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for document custodian in the United States is $15.89, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Document Custodian, and why are they important?

To thrive as a Document Custodian, you need strong organizational skills, attention to detail, and a thorough understanding of document management procedures, often supported by experience in records management or a related field. Familiarity with document management systems (DMS), records retention software, and compliance standards such as Sarbanes-Oxley or SEC regulations is typically required. Integrity, discretion, and effective communication are crucial soft skills for handling sensitive documents and coordinating with multiple departments. These skills and qualities ensure the secure, accurate, and compliant handling of critical records, minimizing risk for the organization.

What is a custodian of a document?

A document custodian is a person responsible for managing, safeguarding, and maintaining physical or electronic documents within an organization. They ensure proper storage, security, and retrieval of records, often using document management systems and following organizational policies. This role may require attention to detail, organizational skills, and knowledge of record-keeping standards.

What is the difference between Document Custodian vs Records Clerk?

AspectDocument CustodianRecords Clerk
CredentialsMay require certifications in records management or information governanceTypically requires a high school diploma or equivalent
Work EnvironmentOffice settings, archives, or storage facilitiesOffice environments, filing rooms, or administrative areas
Employer & IndustryOrganizations with large document management needs, such as corporations or government agenciesSimilar settings, often in administrative or clerical roles

The main difference is that Document Custodians focus on managing, safeguarding, and maintaining access to important documents, often with specialized knowledge. Records Clerks handle the organization, filing, and retrieval of records, typically performing more routine administrative tasks. Both roles are essential for effective records management but differ in scope and responsibilities.

Do you need a degree to be a document control specialist?

A degree is not typically required to become a document control specialist, but relevant experience, attention to detail, and familiarity with document management systems are important. Certifications in records management or related fields can enhance job prospects. Employers may prioritize skills over formal education for this role.

What does an evidence custodian do?

An evidence custodian is responsible for managing and safeguarding physical evidence in legal or investigative settings. They document, store, and track evidence to ensure chain of custody and prevent tampering, often using inventory management systems. This role requires attention to detail and adherence to protocols to maintain evidence integrity.

What are some common challenges faced by Document Custodians, and how can they be effectively managed?

Document Custodians often encounter challenges such as handling large volumes of sensitive paperwork, ensuring compliance with strict industry regulations, and maintaining accurate records for audits. Staying organized is crucial—using robust document management systems and routinely reviewing filing procedures can help. Additionally, close collaboration with compliance teams and regular training on regulatory updates are essential for mitigating risks and maintaining data integrity.

What is the highest paying custodian job?

The highest paying custodian roles are often supervisory or managerial positions, such as facilities managers or custodial supervisors, which can earn higher salaries due to increased responsibilities. Additionally, custodians with specialized skills, certifications, or experience working in large or high-security facilities may also command higher wages.

What are Document Custodians?

Document Custodians are professionals responsible for managing, safeguarding, and maintaining important records or documents, often in legal, financial, or corporate environments. Their duties typically include organizing, storing, and tracking documents, ensuring compliance with regulations, and providing access to authorized personnel as needed. Document Custodians play a critical role in preserving the integrity and confidentiality of sensitive information. They may also be tasked with document retrieval for audits or legal proceedings. This position requires attention to detail, organizational skills, and familiarity with record-keeping systems.
More about Document Custodian jobs
What cities are hiring for Document Custodian jobs? Cities with the most Document Custodian job openings:
What are the most commonly searched types of Document Custodian jobs? The most popular types of Document Custodian jobs are:
What states have the most Document Custodian jobs? States with the most job openings for Document Custodian jobs include:
Infographic showing various Document Custodian job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 72% Full Time, 24% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $33,056 per year, or $15.9 per hour.
Document Administration - Collateral Specialist II (On-site)

Document Administration - Collateral Specialist II (On-site)

Newrez LLC

Tempe, AZ • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 24 days ago


Newrez rating

6.2

Company rating: 6.2 out of 10

Based on 24 frontline employees who took The Breakroom Quiz


Job description

Who We Are
At Newrez, we bring big thinkers and caring doers together to make home happen. We're a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that's why we invest in your growth, wellbeing, and ability to make an impact.
Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.
Primary Function
The Document Administration Collateral Specialist II is responsible for receiving, cataloging, and shipping requested collateral and/or servicing documentation or full physical files to 3rd party firms, 3rd party document custodians, and/or 3rd party vendors.
The Document Administration Collateral Specialist II communicates heavily with vendors, custodians and servicing and originations partners to facilitate all collateral requests in a timely manner.
The Document Administration Collateral Specialist II is expected to have an intermediate working knowledge of all systems, investor requirements, custodial and archive processes. They should be able complete their workload with limited input from supervisors while acting as a resource for more junior team members.
Principal Duties:
  • Ensure requested documentation is accurately completed within specific task SLAs.
  • Request collateral files from investor designated document custodians to ensure that all needed documentation is obtained (within specific SLAs) to efficiently process Loss Mitigation, Bankruptcy and Foreclosure proceedings.
  • Identify and cure collateral exceptions for delivery, sales, and certifications.
  • Address inquiries from vendors, investors, Portfolio Managers, etc. professionally and in a timely fashion.
  • Review daily task queue and exception reports to ensure completion of assigned duties within specific SLAs.
  • Update and annotate all actions/follow-ups processed on loans in all appropriate systems.
  • Prepare required reporting - management, investor, vendor, etc.
  • Update Mortgage Electronic Records System, Inc. (MERS) database to ensure adequate reporting of changes in mortgage servicing rights and beneficial ownership interests in loans serviced by SMS.
  • Update and maintain real-time inventory of received physical collateral and servicing files.
  • Update and maintain real-time inventory of images of documents contained within the physical collateral and servicing files received.
  • Identify, process, catalog/inventory and prepare shipments of any requested documents (Assignments of Mortgage, Allonges, Lost Note Affidavits, Lost Mortgage Affidavits, etc.) or full collateral/servicing files for loans serviced by Shellpoint Mortgage Servicing with various levels of complexity.
  • Ensure requested collateral files and/or specific documents are accurately processed within the inventory system within predefined SLAs.
  • Review and process exception reporting at various stages of the inventory and check-in/check-out process.
  • Complete monthly inventory audits with custodians, file centers and the onsite file room.
  • Performs related duties as assigned by supervisor.

Education and Experience
  • High school diploma or equivalent, required.
  • Associates or bachelor's degree preferred.
  • 2-4 years' experience in Document Administration or Mortgage Servicing or similar field.
  • Prior year performance evaluation of 3.3 or better. (Internal candidates only)
  • Direct Supervisor recommendation. (Internal candidates only)

Knowledge, Skills, and Abilities
  • Intermediate understanding of mortgage servicing and originations - Post Closing, Loss Mitigation, Bankruptcy, Foreclosure, and REO (Real Estate Owned).
  • Intermediate knowledge of all servicing systems, image repositories, MERS, collateral tracking systems, custodial systems, and vendor systems.
  • Basic knowledge of abstracting land records.
  • Intermediate knowledge of investor requirements for perfected collateral for delivery, sales, and certifications.
  • Intermediate knowledge of Foreclosure and Bankruptcy requirements for perfected collateral.
  • Ability to handle confidential material in a professional, ethical manner.
  • Strong interpersonal skills to build and maintain professional relationships with vendors, co-workers, etc.
  • Professional communication skills - written & verbal.
  • Strong time management skills & ability to respond to vendor/inter-departmental requests in a timely fashion.
  • Ability to prioritize workload to meet deadlines and achieve volume goals and performance standards.
  • Proficient knowledge of MS Office: Word, Excel & Outlook Ability to merge, summarize and present data using excel functions such as pivot tables and formulas.
  • Research & analytical skills to comprehend applicable state laws.

While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.
Additional Information:
While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.
Why Newrez
We're a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.
Company Benefits:
We offer benefits, programs, and perks that support you in every aspect of your life.
  • Medical, dental, and vision insurance
  • Health Savings Account with employer contribution
  • 401(k) Retirement plan with employer match
  • Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
  • Adoption Assistance
  • Tuition & Certification reimbursement
  • Employee Mortgage Loan Program
  • The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

Newrez NOW:
Through Newrez NOW, our Corporate Social Responsibility program, you'll have opportunities to give back, lead, and make a difference.
  • 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
  • Matching Gifts Program - dollar-for-dollar up to $1,000
  • Access to grants, nonprofit resources, and volunteer opportunities
  • More than $6,000,000 donated since 2020
  • 1 in 5 employees participates in at least one Employee Resource Group (ERG)

Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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