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Dispatcher Manager Jobs in Indiana (NOW HIRING)

Support training of team as requested by the Manager. * Perform quality assurance by listening to dispatcher calls and sharing results and trends with the Member Services Manager. * Assist staff in ...

Support training of team as requested by the Manager. * Perform quality assurance by listening to dispatcher calls and sharing results and trends with the Member Services Manager. * Assist staff in ...

Support training of team as requested by the Manager. * Perform quality assurance by listening to dispatcher calls and sharing results and trends with the Member Services Manager. * Assist staff in ...

The Dispatcher adheres to and promotes corporate policies and manages the general use of equipment, trucks, delivery personnel and materials. * This employee directs all activities that concern ...

The Dispatcher adheres to and promotes corporate policies and manages the general use of equipment, trucks, delivery personnel and materials. * This employee directs all activities that concern ...

Associate Dispatcher

Evansville, IN · On-site

$20 - $25/hr

Skills SAP, Mobile Data Dispatching System, Work order management, service suite, utility industry expereince, call center environment, GIS, office suite Top Skills Details SAP,Mobile Data ...

A Dispatcher is required to communicate with drivers to assist with problem resolution while on ... May perform some additional responsibilities as assigned by the Operations Manager.] Interacts with ...

Associate Dispatcher

Evansville, IN · On-site

$20 - $25/hr

Skills SAP, Mobile Data Dispatching System, Work order management, service suite, utility industry expereince, call center environment, GIS, office suite Top Skills Details SAP,Mobile Data ...

Outstanding organizational and time management skills * Hands on experience working in a busy ... dispatching experience, customer service/office experience, preferably in a manufacturing ...

Outstanding organizational and time management skills * Hands on experience working in a busy ... dispatching experience, customer service/office experience, preferably in a manufacturing ...

... Manager.] • Interacts with customers, customer service department, sales, & Operations staff reporting to Operations Manager. • Works with routing specialists to optimize routes. • Fields ...

DISPATCHER

Richmond, IN · On-site

$24/hr

Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests. Essential Duties and Responsibilities:

The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide ...

Dispatcher

Indianapolis, IN · On-site

$19.26 - $24.07/hr

The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide ...

Schedule standing orders and demand trips using the NET InSight ® transportation management system ... Previous dispatch experience. * Ability to read and comprehend simple instructions, short ...

DISPATCHER

Anderson, IN · On-site

$18/hr

Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests. Essential Duties and Responsibilities:

Manage daily delivery schedule for drivers * Plan deliveries to inventory-managed retail gas ... Divide dispatch responsibilities with other team members * Enter incidents into KITS (incident ...

Showing results 41-60

Dispatcher Manager information

See Indiana salary details

$28.5K

$59.8K

$98.5K

How much do dispatcher manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for dispatcher manager in Indiana is $59,842.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,600.00 and $68,000.00 per year, depending on experience, location, and employer.

What is a dispatcher manager?

Dispatcher Managers are professionals responsible for overseeing the operations of dispatch teams that coordinate the movement of vehicles, personnel, or goods. They manage schedules, monitor performance, and ensure that dispatchers communicate effectively with drivers or field personnel. Dispatcher Managers also handle problem-solving, maintain compliance with regulations, and often implement strategies to improve efficiency. Their leadership ensures that services are delivered safely and on time, making them essential in industries like transportation, emergency services, and logistics.

What are the key skills and qualifications needed to thrive as a dispatcher manager?

To thrive as a Dispatcher Manager, you need expertise in logistics coordination, problem-solving, and staff management, usually backed by experience in dispatch or transportation and sometimes an associate degree. Familiarity with dispatch software, GPS tracking systems, and fleet management tools is typically required. Strong leadership, communication, and decision-making skills help foster effective team coordination and quick response to emergencies. These abilities are crucial to ensure efficient operations, timely deliveries, and high customer satisfaction.

What are some common challenges faced by dispatcher managers and how can they be addressed?

Dispatcher Managers often face challenges such as managing high-pressure situations, ensuring timely communication between dispatchers and field teams, and adapting quickly to last-minute changes or emergencies. Effective problem-solving skills, strong leadership, and implementing robust scheduling systems can help address these challenges. Regular training sessions and fostering a collaborative environment also contribute to smoother operations and improved team morale.

What is the difference between Dispatcher Manager vs Dispatcher?

AspectDispatcher ManagerDispatcher
Required CredentialsHigh school diploma; some roles prefer logistics or management certificationsHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, overseeing dispatch operationsField or office, coordinating vehicle or personnel dispatch
Employer & Industry UsageLogistics, transportation, delivery companiesTransportation, emergency services, delivery services
Common Search & ComparisonDispatcher Manager vs Dispatcher

The Dispatcher Manager typically oversees dispatch teams, manages operations, and requires some management experience or certifications. In contrast, a Dispatcher handles day-to-day dispatching tasks, often with less formal education. Both roles are vital in logistics and transportation industries, but the Manager has broader responsibilities and supervisory duties.

What does a dispatcher manager do?

A dispatcher manager oversees the coordination and scheduling of transportation or delivery services, ensuring that drivers or field staff are assigned tasks efficiently. They monitor operations, communicate with drivers, handle customer inquiries, and use dispatch software to optimize routes and maintain service quality.

What are the most commonly searched types of Dispatcher jobs in Indiana?

The most popular types of Dispatcher jobs in Indiana are:

What are popular job titles related to Dispatcher Manager jobs in Indiana?

For Dispatcher Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Dispatcher Manager jobs in Indiana look for?

The top searched job categories for Dispatcher Manager jobs in Indiana are:

What cities in Indiana are hiring for Dispatcher Manager jobs?

Cities in Indiana with the most Dispatcher Manager job openings:

Infographic showing various Dispatcher Manager job openings in Indiana as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution, with an average salary of $59,842 per year, or $28.8 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


AAA Hoosier Motor Club rating

5.8

Company rating: 5.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

297th of 315 rated insurance


Job description

ABOUT AAA HOOSIER:
Since its creation in 1902, AAA has become one of North America's largest membership organizations. Today, AAA Hoosier provides roadside assistance, travel services, exclusive member discounts and benefits, and trusted financial and insurance services to nearly 400,000 Hoosiers. To learn more about AAA Hoosier offers, visit AAA.com.
Scheduled Shift:
Saturday through Wednesday 1:30p.m- 10:00p.m
Here's What is in it for YOU:
  • A company culture that provides training and learning opportunities.
  • A brand that you can be proud to be part of.
  • A culture that will challenge you to be your best.
  • Health / Dental / Vision benefits.
  • Corporate Incentive Plan (CIP)
  • Paid Time Off.
  • Paid Holidays.
  • Company provided LTD & Life Insurance.
  • Service Anniversary Recognition.
  • Free AAA Plus Membership.
  • Generous 401k w/ company match.
  • Company provided HSA dollars.

Position Summary:
The Senior Dispatcher is responsible for acting as a subject matter expert within the Dispatch Department while assisting members and peers with roadside service needs. This role ensures that the (ERS) Emergency Road Service functions efficiently while delivering exceptional customer service to our members and associates. The Senior Dispatcher is dedicated to maintaining high standards of service and member satisfaction.
Duties and Responsibilities:
  • Support members through contact center channels while following and upholding all MSCC (Member Services Contact Center) and HMC (Hoosier Motor Club) standards.
  • Receive and process service requests from members and the Roadside Assistance Program.
  • Monitor daily operations to ensure compliance with established performance metrics (e.g., KMI, call queues, response times) and report findings to management.
  • Provide service following AAA Hoosier Motor Club guidelines that provides our members with a totally satisfied member experience.
  • Answer team members' questions in chat or over the phone.
  • Support training of team as requested by the Manager.
  • Perform quality assurance by listening to dispatcher calls and sharing results and trends with the Member Services Manager.
  • Assist staff in resolving member complaints, escalated calls, and technical issues using available resources.
  • Serve as a liaison between the MSCC, Field Team Dispatch Center and the Hoosier Motor Club management team to ensure smooth communication.
  • Promote AAA membership benefits through thorough knowledge of Hoosier Motor Club programs.
  • Monitor dispatch workflow and work with appropriate team members to find solutions for calls that have not been completed within club established SLA's.
  • Resolve technical problems by utilizing available references or resources, within shift.
  • Demonstrate proficiency in computer systems and relevant technology.
  • Escalate any situations needing further attention to the Manager on duty.
  • Perform other duties as assigned by management.

Education and/or Experience Requirements:
Education:
High school diploma or general education degree (GED), required.
Experience:
Six (6) to twelve (12) months related experience and/or training; or equivalent combination of education and experience. Thorough knowledge of Communication Centers, Dispatcher functions, or supervising others is a plus.
Connect with AAA Hoosier:
Facebook:
www.facebook.com/aaahoosier
Company Website:
www.hoosier.aaa.com

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