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Towing Dispatch Jobs in Indiana (NOW HIRING)

Ritchie Bros.

Dispatcher

Indianapolis, IN · On-site

The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the ...

Ritchie Bros.

Dispatcher

Indianapolis, IN · On-site

$19.26 - $24.07/hr

The Dispatch role plays a crucial part in the organizations business and branch growth. Responsibilities * Direct activities related to towing operations and on-time performance goals. * Manage tow ...

ALL FLEET INC

CDL-A Tow Truck Driver

Fishers, IN · On-site

$80K - $150K/yr

Independent work with dispatch support Responsibilities * Perform heavy-duty towing, recovery, and roadside service * Respond quickly to breakdowns, accidents, and emergency calls * Operate wreckers ...

ALL FLEET INC

CDL-A Tow Truck Driver

Carmel, IN · On-site

$80K - $150K/yr

Independent work with dispatch support Responsibilities * Perform heavy-duty towing, recovery, and roadside service * Respond quickly to breakdowns, accidents, and emergency calls * Operate wreckers ...

ALL FLEET INC

CDL-A Tow Truck Operator

Lebanon, IN · On-site

$80K - $150K/yr

Independent work with dispatch support Responsibilities * Perform heavy-duty towing, recovery, and roadside service * Respond quickly to breakdowns, accidents, and emergency calls * Operate wreckers ...

ALL FLEET INC

CDL-A Wrecker Operator

Wynnedale, IN · On-site

$80K - $150K/yr

Independent work with dispatch support Responsibilities * Perform heavy-duty towing, recovery, and roadside service * Respond quickly to breakdowns, accidents, and emergency calls * Operate wreckers ...

ALL FLEET INC

CDL-A Tow Truck Driver

Arcadia, IN · On-site

$80K - $150K/yr

Independent work with dispatch support Responsibilities * Perform heavy-duty towing, recovery, and roadside service * Respond quickly to breakdowns, accidents, and emergency calls * Operate wreckers ...

ALL FLEET INC

CDL-A Tow Truck Driver

Westfield, IN · On-site

$80K - $150K/yr

Independent work with dispatch support Responsibilities * Perform heavy-duty towing, recovery, and roadside service * Respond quickly to breakdowns, accidents, and emergency calls * Operate wreckers ...

ALL FLEET INC

CDL-A Tow Truck Driver

Zionsville, IN · On-site

$80K - $150K/yr

Independent work with dispatch support Responsibilities * Perform heavy-duty towing, recovery, and roadside service * Respond quickly to breakdowns, accidents, and emergency calls * Operate wreckers ...

ALL FLEET INC

CDL-A Tow Truck Driver

Thorntown, IN · On-site

$80K - $150K/yr

Independent work with dispatch support Responsibilities * Perform heavy-duty towing, recovery, and roadside service * Respond quickly to breakdowns, accidents, and emergency calls * Operate wreckers ...

ALL FLEET INC

CDL-A Wrecker Operator

Lebanon, IN · On-site

$80K - $150K/yr

Independent work with dispatch support Responsibilities * Perform heavy-duty towing, recovery, and roadside service * Respond quickly to breakdowns, accidents, and emergency calls * Operate wreckers ...

ALL FLEET INC

CDL-A Wrecker Operator

Lebanon, IN · On-site

$80K - $150K/yr

Independent work with dispatch support Responsibilities * Perform heavy-duty towing, recovery, and roadside service * Respond quickly to breakdowns, accidents, and emergency calls * Operate wreckers ...

ALL FLEET INC

CDL-A Tow & Recovery Driver

Lebanon, IN · On-site

$80K - $150K/yr

Independent work with dispatch support Responsibilities * Perform heavy-duty towing, recovery, and roadside service * Respond quickly to breakdowns, accidents, and emergency calls * Operate wreckers ...

ALL FLEET INC

CDL-A Tow Truck Driver

Sheridan, IN · On-site

$80K - $150K/yr

Independent work with dispatch support Responsibilities * Perform heavy-duty towing, recovery, and roadside service * Respond quickly to breakdowns, accidents, and emergency calls * Operate wreckers ...

ALL FLEET INC

CDL-A Tow Truck Driver

Frankfort, IN · On-site

$80K - $150K/yr

Independent work with dispatch support Responsibilities * Perform heavy-duty towing, recovery, and roadside service * Respond quickly to breakdowns, accidents, and emergency calls * Operate wreckers ...

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All JobsTowing Dispatch JobsTowing Dispatch Jobs in Indiana

Towing Dispatch information

See Indiana salary details

$10

$20

$31

How much do towing dispatch jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for towing dispatch in Indiana is $20.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $22.88 per hour, depending on experience, location, and employer.

What is a towing dispatcher?

Towing dispatchers are professionals responsible for coordinating and sending tow truck drivers to assist customers in need of vehicle towing or roadside assistance. They receive requests for service, assess the situation, and determine the most appropriate response based on location, urgency, and available resources. Towing dispatchers use communication systems and mapping tools to monitor drivers, communicate with customers, and ensure efficient service delivery. Their role is crucial for providing timely help and maintaining customer satisfaction in emergency or breakdown situations.

What skills and qualifications are needed to thrive as a towing dispatcher?

To thrive as a Towing Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS systems, and two-way radio communication is typically required. Excellent problem-solving abilities, stress management, and clear communication help you efficiently coordinate with drivers and customers. These skills ensure timely response to roadside incidents and smooth operations, which are critical for customer satisfaction and safety.

What are common challenges faced by towing dispatchers and how can they be managed?

Towing dispatchers often deal with high-pressure situations, such as coordinating multiple service calls during peak times or handling emergencies. Balancing urgent requests, managing driver availability, and ensuring clear communication between customers and drivers are frequent challenges. Effective time management, familiarity with dispatch software, and strong communication skills are crucial for staying organized and reducing stress. Building a supportive rapport with both drivers and customers helps resolve issues quickly and improves overall efficiency.

What is the difference between Towing Dispatch vs Towing Coordinator?

AspectTowing DispatchTowing Coordinator
CertificationsOften requires dispatch or logistics trainingSimilar certifications, sometimes additional management training
Work EnvironmentPrimarily in call centers or office settings, coordinating tow requestsOffice-based, overseeing dispatch operations and team coordination
Employer & Industry UsageUsed by towing companies, roadside assistance firmsUsed in larger towing operations, fleet management
Search & Comparison IntentFocuses on dispatching tow trucks efficientlyInvolves overseeing dispatch processes and team management

While both roles involve coordinating towing services, Towing Dispatch primarily focuses on managing incoming requests and dispatching tow trucks, whereas Towing Coordinator often has broader responsibilities including overseeing dispatch operations and team supervision. The roles are closely related and often overlap, but the Coordinator role may include additional managerial duties.

What are the most commonly searched types of Towing Dispatch jobs in Indiana?

The most popular types of Towing Dispatch jobs in Indiana are:

What are popular job titles related to Towing Dispatch jobs in Indiana?

For Towing Dispatch jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Towing Dispatch jobs in Indiana look for?

The top searched job categories for Towing Dispatch jobs in Indiana are:

What cities in Indiana are hiring for Towing Dispatch jobs?

Cities in Indiana with the most Towing Dispatch job openings:

Towing Dispatch jobs near you
Infographic showing various Towing Dispatch job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 90% Full Time, 7% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $42,001 per year, or $20.2 per hour.

Dispatcher

Indianapolis, IN • On-site

Ritchie Bros.
Machinery Manufacturing • 5 - 10K employees
Learn more about Ritchie Bros.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 hours ago

Ritchie Bros. Auctioneers rating

7.5

Company rating: 7.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

5th of 19 rated auctioneers

Job description

The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth.

IAA Holdings, LLC (IAA)


IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed.  Employees will also receive 15 days of PTO each year.


About the team - Yard Operations 

We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction - from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.

  • 2+ years customer service experience, 1+ years direct dispatch
  • Direct activities related to towing operations and on-time performance goals.
  • Manage tow truck resources and assign work in an efficient manner and optimize tower productivity.
  • Plan future day resource requirements and coordinate with towers to line up required truck resources.
  • Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources.
  • Monitor transportation costs and identify opportunities for cost savings.
  • Recruit new towers to build towing networks with added resources.
  • Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed.
  • Monitor work-in-progress & make necessary adjustments to ensure timely performance.
  • Identify and escalate issues or concerns related to transportation activities to management.
  • Form a fundamental relationship with the IAA Transportation team.
  • Establish and maintain good, positive working relationships with all tow drivers.
  • Review and analyze reports on transportation activity, including Time Performance metrics.
  • Comply with safety guidelines along with company policies and procedures.
  • Other duties as assigned.

What Ritchie Bros. Auctioneers employees say

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