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Dispatch Manager Jobs in Tennessee (NOW HIRING)

... dispatch software. • Communicate service updates to management and client contacts. Road Supervision: • Conduct on-scene investigations of accidents, incidents, or breakdowns; assist operators in ...

Dispatcher / Road Supervisor

Knoxville, TN · On-site

$26.65 - $27.49/hr

... dispatch software. • Communicate service updates to management and client contacts. Road Supervision: • Conduct on-scene investigations of accidents, incidents, or breakdowns; assist operators in ...

Quality management-look for ways to improve and promote quality and demonstrates accuracy and thoroughness. Physical Requirements * Talking, hearing and using hands to operate a computer keyboard ...

Dispatch Supervisor

Lebanon, TN · On-site

$60 - $80/hr

Quality management-look for ways to improve and promote quality and demonstrates accuracy and thoroughness. Physical Requirements * Talking, hearing and using hands to operate a computer keyboard ...

Quality management-look for ways to improve and promote quality and demonstrates accuracy and thoroughness. Physical Requirements * Talking, hearing and using hands to operate a computer keyboard ...

Dispatchers will proficiently monitor and respond to calls and emails using established call handling time leveraging the communication and information management system to deliver excellent customer ...

Dispatch Associate

Alcoa, TN · On-site

$19/hr

Dispatchers will proficiently monitor and respond to calls and emails using established call handling time leveraging the communication and information management system to deliver excellent customer ...

Dispatchers will proficiently monitor and respond to calls and emails using established call handling time leveraging the communication and information management system to deliver excellent customer ...

Dispatch Associate

Alcoa, TN · On-site

$19/hr

Dispatchers will proficiently monitor and respond to calls and emails using established call handling time leveraging the communication and information management system to deliver excellent customer ...

Dispatch Associate

Alcoa, TN · On-site

$19/hr

Dispatchers will proficiently monitor and respond to calls and emails using established call handling time leveraging the communication and information management system to deliver excellent customer ...

Dispatch Associate

Alcoa, TN · On-site

$19/hr

Dispatchers will proficiently monitor and respond to calls and emails using established call handling time leveraging the communication and information management system to deliver excellent customer ...

Dispatchers will proficiently monitor and respond to calls and emails using established call handling time leveraging the communication and information management system to deliver excellent customer ...

Showing results 21-40

Dispatch Manager information

See Tennessee salary details

$27.2K

$57.1K

$93.9K

How much do dispatch manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for dispatch manager in Tennessee is $57,078.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $64,900.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the most commonly searched types of Dispatch jobs in Tennessee?

The most popular types of Dispatch jobs in Tennessee are:

What job categories do people searching Dispatch Manager jobs in Tennessee look for?

The top searched job categories for Dispatch Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Dispatch Manager jobs?

Cities in Tennessee with the most Dispatch Manager job openings:

What are popular job titles related to Dispatch Manager jobs in TN?

For Dispatch Manager jobs in TN, the most frequently searched job titles are:

Infographic showing various Dispatch Manager job openings in Tennessee as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $57,078 per year, or $27.4 per hour.

Dispatch Supervisor - Final-Mile Delivery Operations

C & G Enterprises LLC

Nashville, TN

Full-time

Posted 23 days ago


Job description

Description

 C&G Enterprises LLC is seeking an experienced, dependable, and highly organized Dispatch Supervisor to support a fast-paced final-mile appliance delivery and installation operation in Nashville.


The Dispatch Supervisor is responsible for overseeing the daily dispatch process from route preparation and morning load-out through final route completion. This position serves as a primary point of communication among delivery teams, contracted motor carriers, warehouse personnel, customers, and local leadership.


The ideal candidate is a hands-on leader who can remain calm under pressure, make timely decisions, hold teams accountable, and ensure that operational issues are documented and resolved quickly.

Requirements

Key Responsibilities
  • Oversee daily dispatch, route readiness, driver check-in, load-out, and route completion. 
  • Confirm that routes are properly assigned and that delivery teams have the information and equipment needed to begin their day successfully. 
  • Monitor delivery routes throughout the day, including team progress, service windows, delays, failed stops, and completion status. 
  • Communicate proactively with delivery teams, warehouse personnel, carriers, and leadership regarding operational changes or concerns. 
  • Respond to driver questions, customer escalations, missed delivery windows, property access issues, product concerns, and other service exceptions. 
  • Ensure customers are contacted promptly when delays or service issues may affect their scheduled delivery. 
  • Supervise and provide daily direction to dispatch and operational support employees. 
  • Help train, coach, and hold employees accountable for communication, attendance, documentation, and performance expectations. 
  • Track daily performance indicators such as route completion, on-time performance, customer experience, service failures, and team productivity. 
  • Document route issues, escalations, customer complaints, delivery exceptions, and corrective actions accurately. 
  • Assist with route planning, route audits, staffing adjustments, and operational coverage. 
  • Coordinate solutions when a delivery team is delayed, unavailable, or unable to complete an assigned route. 
  • Support carrier performance management by identifying recurring concerns and communicating them to leadership. 
  • Maintain clear shift notes and provide complete operational handoffs. 
  • Assist local management with reports, investigations, process improvements, and special projects. 
  • Ensure company policies, safety expectations, customer-service standards, and operational procedures are consistently followed. 
Qualifications
  • At least two years of dispatch, transportation, logistics, warehouse, delivery, or field-service experience preferred. 
  • Previous supervisory or team-lead experience strongly preferred. 
  • Experience in appliance delivery, installation, final-mile delivery, or home services is a plus. 
  • Ability to lead employees and delivery teams in a fast-moving, deadline-driven environment. 
  • Strong communication, problem-solving, and de-escalation skills. 
  • Ability to manage multiple routes, priorities, phone calls, and escalations simultaneously. 
  • Comfortable using dispatch systems, route-monitoring platforms, spreadsheets, email, and web-based applications. 
  • Experience with DispatchTrack or similar routing software is preferred but not required. 
  • Strong attention to detail and ability to maintain accurate operational documentation. 
  • Dependable attendance and punctuality are essential. 
  • Ability to work early mornings, weekends, holidays, and overtime when operationally necessary. 
  • Must be able to complete all required pre-employment screening and onboarding requirements. 
What We Are Looking For

The successful candidate will be:

  • Calm and professional during high-pressure situations. 
  • Proactive rather than reactive. 
  • Comfortable holding employees and delivery teams accountable. 
  • Focused on customer experience and operational execution. 
  • Able to communicate clearly with drivers, warehouse teams, customers, and leadership. 
  • Willing to step in and help wherever needed to keep the operation running successfully.