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Dispatch Manager Jobs in Minnesota (NOW HIRING)

TekSky

Dispatcher

Brooklyn Park, MN · On-site

Strong organizational and time-management skills to efficiently schedule and monitor deliveries ... Proficiency with dispatch software and basic computer applications * Problem-solving skills to ...

Bobby & Steve's Auto World

Dispatcher

Minneapolis, MN · On-site

$17 - $22/hr

... to dispatch and advocate services. * Maintain contact with drivers and advocates to provide updates and assistance. * Confirm and document vehicle information accurately. * Manage multiple tasks ...

KGM Contractors Inc

Dispatcher

MN · On-site

Dispatcher to manage and coordinate the movement of personnel and equipment, acting as the central communication hub between field teams and the office. Must be able to prioritize tasks and use ...

Aston Carter

Dispatcher

Minneapolis, MN

$22 - $26/hr

Strong dispatch, scheduling, or coordination skills, including managing multiple tasks at once. * Proficiency in data entry with attention to detail and accuracy. * Clear, confident, and friendly ...

The Big Blue Box

Intermodal Dispatcher

Saint Paul, MN · On-site

$50K - $60K/yr

Manage daily intermodal schedule for Big Blue Boxes in our New Brighton, MN facilityData entryTrack ... Proficient in Microsoft office productsComputerized dispatch and record keepingWillingness to adapt ...

Aston Carter

Dispatcher

Brooklyn Park, MN · On-site

$22 - $26/hr

Strong dispatch, scheduling, or coordination skills, including managing multiple tasks at once. * Proficiency in data entry with attention to detail and accuracy. * Clear, confident, and friendly ...

The Big Blue Box

Intermodal Dispatcher

New Brighton, MN · On-site

$50K - $60K/yr

Manage daily intermodal schedule for Big Blue Boxes in our New Brighton, MN facility * Data entry ... Computerized dispatch and record keeping * Willingness to adapt to ever changing customer ...

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Dispatch Manager information

See Minnesota salary details

$29.4K

$61.6K

$101.4K

How much do dispatch manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for dispatch manager in Minnesota is $61,593.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.
More about Dispatch Manager jobs

What are the most commonly searched types of Dispatch jobs in Minnesota?

The most popular types of Dispatch jobs in Minnesota are:

What are popular job titles related to Dispatch Manager jobs in Minnesota?

For Dispatch Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Dispatch Manager jobs in Minnesota look for?

The top searched job categories for Dispatch Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Dispatch Manager jobs?

Cities in Minnesota with the most Dispatch Manager job openings:

What are popular job titles related to Dispatch Manager jobs in MN?

For Dispatch Manager jobs in MN, the most frequently searched job titles are:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Minnesota as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $61,593 per year, or $29.6 per hour.

Service Dispatch - Customer Service

Securitas Technology

Hopkins, MN • On-site

$17.25 - $21.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Securitas Technology rating

8.2

Company rating: 8.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

15th of 116 rated security

Job description

Service Dispatch Specialist I
Job Description

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.

 

As a Dispatcher, you will be the main point of contact for customers and technicians, as it pertains to the creation and scheduling of service tickets. You will be required to manage the technician’s schedules, providing them with their assignments throughout the day, working with them to assess urgent tickets that come in, and making adjustments to ETA’s as necessary. Additionally you will be required to accommodate any work-related request from your supervisor or manager.

Some essential functions include:

  • Take incoming customer calls
  • Schedule and coordinate service calls
  • Create dispatch tickets for service calls
  • Dispatch service technicians to their calls
  • Debrief service technicians after completion of each call
  • Update the system with the technicians on call and time off schedules
  • Respond to all email and incoming messages from numerous mailboxes
  • Maintain the dispatch board/schedule.
  • Forecast workload for 2–3 days out
  • Contact customers with a “parts pending “ status as parts are received for calls
  • Participate in daily conference calls with DSM’s (District Service Manager), where you will escalate SLA and technician availability concerns
  • Perform on-the-job training as needed
  • Provide technician support regarding ticket information, directions, promised scheduled times, parts needed or any other pertinent information
  • Acknowledge all new and update existing tickets


Minimum Requirements to include:

  • High School Diploma required
  • Some college Preferred
  • Minimum of 1-3 years’ work experience in customer service or a call center environment
  • Ability to accurately type 40 + words a minute
  • Good multitasking and prioritization skills
  • The ability to follow written and verbal instructions
  • Ability to perform duties with a high degree of urgency and accuracy
  • Good interpersonal communication and organizational skills
  • A positive attitude and continuous improvement
  • Interface with customers
  • Function well within a team environment
  • Microsoft Word and Excel skills
  • Flexible schedule

Securitas offers comprehensive benefits including:

  • Opportunity for annual merit pay increases
  • Paid company training
  • Medical, Dental, Vision, and Life Insurance
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% Match up to 6% of salary
  • Paid vacation, holiday and sick time
  • Educational Assistance
  • Exceptional growth opportunities
  • Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions, and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

What Securitas Technology employees say

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