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Priority Dispatch Jobs in Minnesota (NOW HIRING)

Dispatcher

Brooklyn Center, MN · On-site

$28.78 - $44.57/hr

Licensure/Certification Current certification as an EMD through Medical Priority Dispatch or be able to meet this requirement within 6 months of the date of hire (BLS Certification is incorporated ...

Dispatcher

Brooklyn Center, MN · On-site

$28.78 - $44.57/hr

Licensure/Certification Current certification as an EMD through Medical Priority Dispatch or be able to meet this requirement within 6 months of the date of hire (BLS Certification is incorporated ...

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CSR/Dispatcher

Eden Prairie, MN · On-site

$18 - $24/hr

The Service Dispatcher plays a crucial role in maintaining a smooth operation of the workday, ensuring customer experience is a top priority. We offer a relaxed, casual work environment with ample ...

FT DISPATCHER

Little Falls, MN · On-site

$24.98 - $35.55/hr

Determines and assigns the level of priority of the call and enters data into the computer aided dispatch system for radio dispatch purposes. * Receives and responds to a variety of emergency and non ...

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Priority Dispatch information

What are the job duties of a dispatcher?

A dispatcher is responsible for receiving emergency or service calls, assessing the situation, and relaying information to the appropriate personnel such as police, fire, or medical teams. They coordinate response efforts, monitor ongoing operations, and maintain communication using radio or computer systems, often working in high-pressure environments and requiring strong organizational skills.

What is the best courier to work for?

The best courier to work for depends on factors such as pay, work environment, and flexibility. Major companies like FedEx, UPS, and DHL are well-known for reliable pay and benefits, but local courier services may offer better schedules or personalized support. Researching company reviews and considering your specific needs can help determine the best fit for you.

What are the key skills and qualifications needed to thrive as a Priority Dispatch professional, and why are they important?

To thrive as a Priority Dispatch professional, you need strong multitasking abilities, quick decision-making skills, and a high school diploma or equivalent, with some employers preferring additional emergency dispatcher certification. Familiarity with Computer-Aided Dispatch (CAD) systems, radio communication equipment, and emergency protocols is typically required. Exceptional communication, calmness under pressure, and attention to detail are vital soft skills for success in this role. These skills and qualifications are crucial for ensuring accurate, timely emergency response and maintaining public safety in high-stress situations.

Is priority dispatch legit?

Priority Dispatch is a legitimate emergency medical dispatch system used by emergency services to prioritize calls and allocate resources efficiently. It involves standardized protocols and training for dispatchers to ensure accurate and timely response. However, if referring to a specific company or job opportunity, research the employer's reputation and verify credentials before proceeding.

What is Priority Dispatch?

Priority Dispatch refers to a specialized system or role in emergency communications centers that prioritizes and coordinates the dispatching of emergency services such as police, fire, and medical responders. The goal is to ensure that the most urgent calls receive immediate attention and the appropriate resources are sent to the scene as quickly as possible. This job involves using standardized protocols and software to assess the severity of incoming calls, provide pre-arrival instructions to callers, and manage resources efficiently. Priority Dispatchers play a crucial role in public safety by helping to save lives and property during emergencies.

What is the highest paid courier?

Priority dispatchers or courier managers typically earn the highest salaries within courier roles, often due to their responsibilities overseeing logistics and operations. Compensation varies based on experience, location, and company size, with senior or specialized roles earning higher wages. Generally, experienced dispatchers with certifications and strong organizational skills tend to have higher earning potential.

What is the difference between Priority Dispatch vs Emergency Dispatcher?

AspectPriority DispatchEmergency Dispatcher
CertificationsOften requires Emergency Medical Dispatch (EMD) certificationTypically requires EMD certification and sometimes additional certifications
Work EnvironmentPrimarily in emergency call centers, dispatching for EMS, fire, or policeIn emergency call centers, handling various emergency calls including police, fire, and medical
Industry UsageUsed mainly in emergency medical services and public safetyUsed across police, fire, EMS, and other emergency services

Priority Dispatch and Emergency Dispatcher roles both involve handling emergency calls, but Priority Dispatch often refers to specific protocols used in EMS dispatching, emphasizing prioritized response. Emergency Dispatch is a broader term covering all emergency call handling across various services. While they share certifications and work environments, Priority Dispatch focuses on protocol-driven response systems within emergency medical services.

How does a Priority Dispatch professional typically collaborate with emergency response teams?

Priority Dispatch professionals work closely with emergency response teams by accurately gathering critical information from callers and relaying it to the appropriate responders in real-time. They use specialized protocols and software to prioritize calls and ensure that the right resources are dispatched quickly and efficiently. Communication is ongoing, as dispatchers provide updates to field personnel and may coordinate among police, fire, and medical units depending on the situation. This teamwork is vital for ensuring public safety and delivering prompt assistance during emergencies.
What job categories do people searching Priority Dispatch jobs in Minnesota look for? The top searched job categories for Priority Dispatch jobs in Minnesota are:
Infographic showing various Priority Dispatch job openings in Minnesota as of July 2026, with employment types broken down into 1% As Needed, 90% Full Time, 7% Part Time, and 2% Contract. Highlights an 98% Physical, and 2% Remote job distribution.
Dispatcher

$28.78 - $44.57/hr

Other

Medical, Retirement, PTO

Posted 7 days ago


North Memorial Health rating

7.5

Company rating: 7.5 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

230th of 890 rated healthcare providers


Job description

DispatcherBrooklyn Center, MN

Posting Date: Jun 22 2026

Apply now Back to search

Requisition Number: 513837

Why North Memorial Health?

At North Memorial Health, you're part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North's culture which is designed to actively support each team member's wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.

Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals list, 2023 Women's Choice Award Best Hospitals list.

Benefits the North Way!

As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.

  • Health & Welfare Benefit Packages
  • 401k Retirement Match or Pension Plan, based on workgroup eligibility 
  • Generous Paid Time Off (PTO) Plans
  • Adoption Reimbursement up to $3000 per child
  • Child Care Discount Program with New Horizon 10% off weekly childcare tuition
  • Education/Tuition Reimbursement 
  • 24/7 Fitness Center Access for all benefit eligible team members

Commitment to Diversity, Equity & Inclusion

At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.

About this position

Effective deployment of North Memorial Ambulance resources that maximizes response times while efficiently utilizing a minimum number of units. The EMD triages transportation requests, strategically positions resources, recommends effective routes while correctly interpreting computer aided dispatch recommendations. The EMD will also be required to triage incoming calls and provide pre-arrival instructions to callers when appropriate

Requirements

Education

High school graduate or equivalent (GED)
Medical terminology course work or equivalent preferred
   

Experience

Must meet a minimum of one requirement below:
6 months experience as a Telecommunicator at North Memorial Health Ambulance Communication Center OR
1 year experience as a Dispatcher/ EMD/Telecommunicator in a Police, Fire or EMS Communications Center
Knowledge, Skills and Abilities
Requires the ability to multi-task, problem solve, make effective decisions under pressure, work independently and in a team atmosphere.
Requires the ability to work effectively with other hospitals' staff, public service agencies, peers, co-workers and the general public.  

Licensure/Certification

Current certification as an EMD through Medical Priority Dispatch or be able to meet this requirement within 6 months of the date of hire (BLS Certification is incorporated into the EMD Certification) - NMHC Standard

The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.

Work Group: 113 Service Workers

Hours per two week pay period: 80

Shift: Day/Evening/Night 8 & 12 hours    

Weekend Requirement: Weekends by Department Rotation

Call Requirement: None

Remote or On-site: On-site

FLSA Status: Non-Exempt

Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.

Salary Range: 113 Service Workers 23 ($28.78 - $44.57), based on experience  

Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.

Employment Sponsorship: Applicants must be currently authorized to work in the United States on a full-time basis. Work visa sponsorship is not available for this position

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EEO/AA STATEMENT

North Memorial Health is an equal employment and affirmative action employer. North Memorial Health does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity, creed, status with respect to public assistance, or other protected class status. North Memorial Health provides reasonable accommodation to disabled applicants and employees and takes affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to protected class status. If you believe that you have been treated in a way that does not conform to these statements, please contact our HR Service Center: JobApplicationAssistance@NorthMemorial.com. If you need a reasonable accommodation, due to a disability, or to assist with the application process, please contact our HR Service Center: JobApplicationAssistance@NorthMemorial.com.


INSPECTION OF AAP
North Memorial Health is a Federal government contractor or subcontractor.
As a part of our obligations under law, we must develop a written Affirmative Action Program for Individuals with Disabilities and Protected Veterans, as specified by law (AAP).
This AAP is available for inspection by applicants and employees in the Human Resources Office during normal business hours.
Link to Policy



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