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Dispatch Associate Jobs in Washington (NOW HIRING)

Amentum

Dispatcher- Full Performance

Falls Church, VA · On-site

Contractor personnel will be required to use the Sponsor's Customized Dispatch System. Duties/Tasks ... Associates Degree or equivalent is preferred but not required. Special Certifications: Commercial ...

Pae

Dispatcher- Full Performance

Falls Church, VA

Contractor personnel will be required to use the Sponsor's Customized Dispatch System. Duties/Tasks ... Associates Degree or equivalent is preferred but not required. Special Certifications: Commercial ...

AB Facility Services

HVAC Dispatcher

Woodbridge, VA

$60K - $65K/yr

Schedule and dispatch HVAC technicians for service calls, maintenance visits, and installations ... High school diploma or equivalent required; associate degree preferred. * Previous dispatching ...

AB Facility

HVAC Dispatcher

Woodbridge, VA

$60K - $65K/yr

Schedule and dispatch HVAC technicians for service calls, maintenance visits, and installations ... High school diploma or equivalent required; associate degree preferred. * Previous dispatching ...

AB Facility Services

HVAC Dispatcher

Woodbridge, VA · On-site

$60K - $65K/yr

Schedule and dispatch HVAC technicians for service calls, maintenance visits, and installations ... High school diploma or equivalent required; associate degree preferred. * Previous dispatching ...

AB Facility Services

HVAC Dispatcher

Woodbridge, VA · On-site

Schedule and dispatch HVAC technicians for service calls, maintenance visits, and installations ... High school diploma or equivalent required; associate degree preferred. * Previous dispatching ...

TuCasa, LLC

Delivery Associate - TuCasa, LLC

Lanham, MD

$20.75 - $22.75/hr

Apply to be a Delivery Associate today with TuCasa, LLC . We offer competitive compensation ... Professional growth: we offer career growth opportunities such as moving into Trainer, Dispatcher ...

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Field Service Dispatcher

Columbia, MD · On-site

$20/hr

... dispatch information into dispatch system real time. · Facilitate ordering required parts and ... Associate degree in related field or 2+ years of call center customer service experience · ...

Quick Servant Co Inc

Parts Counter Associate

Columbia, MD · On-site

$16 - $21/hr

Summary We are seeking a Parts Counter Associate to join our dynamic team in Columbia, MD. In this ... Communicate proactively with dispatch, service managers, and technicians regarding part ...

Quick Servant Co Inc

Parts Counter Associate

Columbia, MD · On-site

$16 - $21/hr

Summary We are seeking a Parts Counter Associate to join our dynamic team in Columbia, MD. In this ... Communicate proactively with dispatch, service managers, and technicians regarding part ...

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All JobsDispatch Associate JobsDispatch Associate Jobs in Washington

Dispatch Associate information

See Washington salary details

$14

$32

$77

How much do dispatch associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for dispatch associate in Washington is $32.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.13 per hour, depending on experience, location, and employer.

What are Dispatch Associates?

Dispatch Associates are professionals responsible for coordinating the movement of goods, vehicles, or personnel to ensure efficient operations within a company. They typically manage schedules, communicate with drivers or staff, track shipments or deliveries, and resolve issues that arise during transit. Their role is crucial in industries like logistics, transportation, and warehousing, where timely and accurate dispatch is essential. Dispatch Associates use technology and strong organizational skills to keep operations running smoothly.

What is the difference between Dispatch Associate vs Warehouse Associate?

AspectDispatch AssociateWarehouse Associate
Required CredentialsHigh school diploma, basic computer skills, familiarity with dispatch softwareHigh school diploma, physical ability, forklift certification (optional)
Work EnvironmentOffice setting, dispatch centers, logistics operationsWarehouse, storage facilities, distribution centers
Employer & Industry UsageLogistics companies, delivery services, transportation firmsWarehousing, retail distribution, manufacturing
Common Search & ComparisonYesYes

The Dispatch Associate primarily manages communication and coordination of deliveries, often working in an office environment with dispatch software. In contrast, the Warehouse Associate handles physical tasks like inventory management and order fulfillment within a warehouse setting. While both roles support logistics operations, their daily responsibilities and work environments differ significantly.

What are the key skills and qualifications needed to thrive as a Dispatch Associate, and why are they important?

To thrive as a Dispatch Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving, and multitasking abilities help you manage fast-paced environments and coordinate effectively with drivers and clients. These skills ensure timely and accurate dispatching, efficient operations, and high customer satisfaction.

What are some common challenges Dispatch Associates face, and how can they overcome them?

Dispatch Associates often encounter challenges such as managing high volumes of requests, adapting to last-minute schedule changes, and coordinating effectively with drivers and warehouse teams. Staying organized, using digital dispatching tools, and maintaining clear communication channels are key strategies for success. Proactively anticipating potential issues and keeping a calm, solution-oriented mindset can help Dispatch Associates manage stress and ensure timely deliveries.
What are the most commonly searched types of Dispatch jobs in Washington? The most popular types of Dispatch jobs in Washington are:
What are popular job titles related to Dispatch Associate jobs in Washington? For Dispatch Associate jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Dispatch Associate jobs in Washington look for? The top searched job categories for Dispatch Associate jobs in Washington are:
What cities in Washington are hiring for Dispatch Associate jobs? Cities in Washington with the most Dispatch Associate job openings:
What are popular job titles related to Dispatch Associate jobs in WA? For Dispatch Associate jobs in WA, the most frequently searched job titles are:
Dispatch Associate jobs near you
Infographic showing various Dispatch Associate job openings in Washington as of June 2026, with employment types broken down into 1% As Needed, 66% Full Time, 32% Part Time, and 1% Contract. Highlights an 93% Physical, and 7% Remote job distribution, with an average salary of $67,987 per year, or $32.7 per hour.

Dispatcher- Full Performance

Amentum

Falls Church, VA • On-site

Full-time

Posted 27 days ago

Job description

Job Description
Applicants must have an Active Top Secret/SCI US Government clearance with polygraph. Note: US Citizenship is required to maintain a Top Secret/SCI clearance with polygraph.
Dispatchers at the full performance level utilize customized dispatch system and Microsoft Office tools to coordinate daily operations of TSC drivers in support of TSC's mission requirements. All personnel shall also have a valid Commercial Driver License, Class B with airbrakes, with an acceptable driving record. Contractor personnel will be required to use the Sponsor's Customized Dispatch System.
Duties/Tasks and Responsibilities
  • Allocates work and opening and closing tickets.
    • Prepares schedules to include date, time, type of delivery and destination.
    • Modifies schedules as new requests for services are received.
    • Ensures balanced distribution of workload among drivers, maintaining and updating the duty list of TSC personnel on call and monitoring hours worked.
    • Coordinates the daily operations of the drivers and serves as back up when needed to meet deadlines.
    • Receives and validates requirements for driver services from various sources and incorporates the requirements into existing workloads.
    • Communicates with drivers regarding status of requirements.
    • Receives requests for drivers via phone calls, electronic mail, or in-person requests.
    • Communicates with drivers regarding status of work and any changes to routes.
    • Using the Sponsor's electronic system, performs dispatch duties on a daily basis to cover staff shortages and re-direct drivers as necessary.
  • Ensures the provision of quality customer service and assists in the resolution of customer problems and issues depending on area of assignment.
    • Anticipates customer needs and defines into customer requirements.
    • Maintains contact with customer regarding status of problem and estimated time of resolution.
    • Keeps COTR and Government Task Manager (GTM) informed of issues and escalates problems to management as appropriate.
    • Fosters an environment that promotes effective customer service.
    • Solicits customer feedback to ensure customer satisfaction.
  • Performs other TSC-specific duties as needed.

Knowledge, Skills and Abilities
  • Ability to become familiar with Sponsor regulations, policies, and unique Sponsor authorities.
  • Tact, diplomacy, maturity and sound judgment.
  • Demonstrated good judgment while making decisions on the routes to be utilized and follow correct delivery procedures for each authorized location and addressee.
  • Understanding of security protocol and cover.
  • Comprehensive knowledge of the WMA, specifically within the District of Columbia (DC), and surrounding buildings and routes.
  • Well-developed customer service skills, demonstrated by anticipating and responding to customers' needs in a manner that generates customer satisfaction.
  • Excellent driving skills and a good driving record.
  • Detailed oriented.
  • Ability to perform basic vehicle safety checks.
  • Good interpersonal and oral communications skills, demonstrated by developing working relationships and networks with other contractor personnel and Sponsor staff.
  • Demonstrated proficiency with Microsoft Office, especially Excel.
  • Flexibility to effectively handle multiple priorities simultaneously.
  • Analytical ability to identify problems and issues and to provide resolution.
  • Interpersonal skills necessary to work in a team environment.
  • Experience utilizing good judgement while working independently and making transactional decisions within Government provided-parameters on behalf of the TSC Dispatch team.

Work Environment
Sitting at a workstation, interspersed by brief periods of standing, walking, bending, and carrying papers and books, and extensive periods requiring the use of computer terminals to accomplish work objectives. Work includes light physical requirements such as lifting (up to 20lbs) and the operation of motor vehicles, usually while pre-staging for upcoming driver assignments.
Minimum Qualifications
Active TS/SCI Clearance with Polygraph
Qualifications:
  • Possess a valid driver's license.
  • Possess a clean driving record

  • Clean Driving Record Definition: TSC drivers, both staff and contractors, must meet the following criteria, at a minimum, before operating Sponsor controlled vehicles:
  • Negative point accumulation is not to exceed minus four (-4) points.
  • Zero (0) driving suspensions or revocations.
  • Zero (0) incidents of serious motor vehicle violation, including, but not limited, to driving under the influence of alcohol or drugs; reckless driving; leaving the scene of an accident, or a series of convictions that reflect a pattern of unsafe behavior.
  • Has not been assigned to any alcohol safety action program or driver alcohol rehabilitation program.
  • Has not been assigned to any driver improvement programs.

Education:
High school diploma or GED equivalent.
Associates Degree or equivalent is preferred but not required.
Special Certifications:
Commercial Driver License (CDL), Class B with airbrakes.
A CDL P-endorsement is preferred but not required.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.

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