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Disney Operations Jobs (NOW HIRING)

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Disney Operations information

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How much do disney operations jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for disney operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Disney Operations position, and why are they important?

To thrive in Disney Operations, candidates should possess strong organizational skills, attention to detail, and an understanding of hospitality or entertainment operations, often supported by a degree in business, hospitality, or a related field. Familiarity with scheduling software, ticketing systems, and safety compliance platforms is often required. Standout team members excel in problem solving, communication, and delivering exceptional guest experiences while remaining composed under pressure. These qualities are crucial for ensuring seamless daily operations, positive guest interactions, and maintaining Disney’s high standards.

What is a Disney Operations job?

A Disney Operations job involves managing the day-to-day functions that keep Disney parks, resorts, and entertainment experiences running smoothly. This can include roles in attractions, guest services, food & beverage, retail, transportation, and park operations. Employees in this field focus on ensuring exceptional guest experiences, maintaining safety standards, and coordinating logistics behind the scenes. Positions range from entry-level roles to leadership opportunities, depending on experience and expertise.

What are the typical daily responsibilities for someone working in Disney Operations?

Team members in Disney Operations are responsible for overseeing the smooth running of attractions, guest services, and logistical support within the theme parks or resorts. This includes managing schedules, coordinating with various departments to ensure safety and efficiency, addressing guest inquiries or concerns, and troubleshooting operational issues as they arise. Staff regularly collaborate with custodial, entertainment, and maintenance teams to create seamless park experiences. You can expect fast-paced days that blend guest interaction with back-of-house coordination, offering the chance to solve challenges and make tangible impacts on guest satisfaction.

What cities are hiring for Disney Operations jobs? Cities with the most Disney Operations job openings:
What are the most commonly searched types of Disney Operations jobs? The most popular types of Disney Operations jobs are:
What states have the most Disney Operations jobs? States with the most job openings for Disney Operations jobs include:
Infographic showing various Disney Operations job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,222 per year, or $19.8 per hour.

Media Delivery Operations Specialist

The Walt Disney Company

San Francisco, CA • On-site

$73K - $98K/yr

Full-time

Posted 3 days ago

New


Walt Disney Company rating

7.7

Company rating: 7.7 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

5th of 51 rated entertainment


Job description

Job Posting Title:

Media Delivery Operations Specialist

Req ID:

10154794

Job Description:

Disney Entertainment and ESPN Product & Technology

Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses.We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world.


Here are a few reasons why we think you'd love working here:

  • Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.
  • Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News...and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally.
  • Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

Job Summary:

The Media Delivery team at Disney Entertainment & ESPN Technologyis responsible forthe entire audio and video encoding supply chain from content acquisition to delivery for Disney+, Hulu, and ESPN+. Consistingofan agile and responsive team of technicians that perform the daily processes and procedures of our live and on-demand video streaming products to deliver a high-quality experience to our viewers. The department's responsibilities provide round-the-clock support for these products, ensuring proper functionality across all platforms and front-end playback scenarios.

The Media Delivery Operations team provides operational and procedural support for our partner products, including system health monitoring and incident management, live and VOD streaming media orchestration, and cross-team communications.

As a Media Delivery Operator, you will work with a small but dynamic team responsible for monitoring and troubleshooting the VOD ingestion pipeline.You will:

  • Serve as a subject matter and technical expert for supply chain operations
  • Review audio/visual content against strict deadlines
  • Coordinate with external partners to fix content to ensure deadlines are met.
  • Research and normalize metadata
  • Create tracking tickets for assets that need remediation and follow them to completion
  • Provide technicalexpertisefor content issues with A/V, XML, and timed text
  • Monitor the health of the encoding pipeline and provide technical and operational support
  • Identifyand triage internal incidents, escalating them to theappropriate technicalteamsin a timely manner
  • Update documentation and train team members on procedures
  • Provide ongoing status of the overall health of the ingest pipeline to senior staff

Responsibilities:

  • Work with the larger coordinator team to ensure that assets finish the ingest pipeline, and content is reviewed andapprovedon time.
  • Provide technical supportofthe ingest pipeline and supply chain.
  • Troubleshoot and debug content issues andescalateasappropriate.
  • Handle special projects at the request of a manager.

Basic Qualifications:

  • Minimum of 3 years of related work experience
  • Bachelor's degree
  • Background in video or film is preferred
  • Strong knowledge of video codecs and encoding
  • Familiarity with video streaming, specifically HLS
  • Understanding of closed captions and subtitles
  • Understanding of XML and/or JSON structure
  • Knowledge of industry standard delivery specifications such as Cable Labs and Movie Labs
  • PreviousExperience supporting a VOD workflow or Digital Asset Management system
  • Strong organizational skills, must be able to track large scale projects
  • Strong multi-tasking abilities and attention to detail
  • Strong communicationskills
  • Ability to work independently with minimal guidance

Preferred Qualifications:

  • Experience inQualityControl department.
  • Knowledge of Aspera or other advanced delivery systems
  • Spanish languageproficiency

#DISNEYTECH

The hiring range for this position in San Francisco, CA is $73,100 to $98,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job Posting Segment:

PE - Media Engineering

Job Posting Primary Business:

PE - Media Platform - Media Experience

Primary Job Posting Category:

Media Delivery Operations

Employment Type:

Full time

Primary City, State, Region, Postal Code:

San Francisco, CA, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2026-07-14

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About Walt Disney

Sourced by ZipRecruiter

At Disney, we're storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. "We create happiness." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

Industry

Amusement, gambling, and recreation

Company size

10,000+ Employees

Headquarters location

Burbank, CA, US

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