ZipRecruiter

Log In

1

Discord Support Jobs (NOW HIRING)

Discord

Public Policy Lead, U.S. States

San Francisco, CA · Hybrid

$156K - $216K/yr

As a Public Policy Advisor on the Public Policy/Government Relations team, you will support Discord's work by building trust and finding common ground with policymakers, regulators, and other ...

Discord

Staff Data Engineer, Ads

$117K - $140K/yr

Discord has a highly engaged community of millions of daily active users who use the platform for ... Partnering with Data Platform on launch and success of new data processing engines to support low ...

Discord

Financial Analyst

San Francisco, CA · On-site

$116K - $130K/yr

... support functional strategic initiatives and unlock new growth opportunities. In this role, you ... Come help us pave the way to a more awesome Discord! What you'll be doing * Forecast the future.

Discord

Senior Indirect Tax Analyst

San Francisco, CA · On-site +1

$144K - $162K/yr

We're looking for a Senior Indirect Tax Analyst to join Discord's global tax team and play a hands ... supporting schedules and documentation. * Drive international tax workstreams including transfer ...

D3

Product Manager

Los Angeles, CA

Listen to and analyze user feedback across multiple channels including Discord, support tickets, and community forums * Translate customer insights into actionable product requirements and feature ...

D3

Product Manager

Listen to and analyze user feedback across multiple channels including Discord, support tickets, and community forums * Translate customer insights into actionable product requirements and feature ...

Gn

Community Support Team Lead

Chicago, IL

Host Discord live sessions focused on feature adoption, product education, and customer enablement ... Support brand reputation by maintaining a visible, thoughtful, and customer-focused ...

Ubiquity Inc.

Crowd Support Specialist

Discord, email, chat groups, and social platforms * Support onboarding: Profile setup, Platform navigation, Project access * Ensure adherence to communication guidelines and community standards

Discord

Senior Contracts Manager

San Francisco, CA · On-site

$180K - $202K/yr

Discord is seeking a skilled Contracts Manager to join our Legal team. If you're excited to work ... Track record of building and owning processes, templates, or playbooks that scale legal support ...

next page

Showing results 1-20

People also search for

All JobsDiscord Support Jobs

Discord Support information

See salary details

$14

$26

$44

How much do discord support jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for discord support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a Discord Support job?

A Discord Support job involves assisting users with inquiries, troubleshooting technical issues, enforcing community guidelines, and ensuring a positive experience on a Discord server. Support staff may answer questions, resolve disputes, and escalate complex issues when necessary. Strong communication skills and familiarity with Discord's features are essential for this role.

Is Discord moderator a real job?

A Discord moderator is a real role involving monitoring and managing online communities on the Discord platform. Moderators enforce rules, handle user reports, and use tools like moderation bots to maintain a safe environment. Many organizations and communities hire paid or volunteer moderators to ensure smooth operation.

Does Discord offer remote jobs?

Discord Support roles are often available as remote positions, allowing employees to work from home depending on the company's policies. These jobs typically require strong communication skills and familiarity with support tools, and they may be part-time or full-time with flexible schedules.

How to get hired at Discord?

To get hired as a Discord Support representative, candidates should have strong communication skills, familiarity with the platform, and experience in customer service or technical support. Applying through Discord's careers page and demonstrating relevant skills, such as problem-solving and knowledge of support tools, can improve chances of being hired.

What are the key skills and qualifications needed to thrive in the Discord Support position, and why are they important?

To thrive as a Discord Support, you need strong communication skills, problem-solving abilities, experience with Discord's platform, and customer service knowledge. Familiarity with ticketing systems, moderation bots, and support tools like Zendesk or Freshdesk is often required. Patience, adaptability, and a customer-oriented mindset are valuable soft skills for handling a wide variety of user inquiries and technical issues. These competencies help ensure users receive timely, professional assistance and maintain a positive experience within the Discord community.

What are some typical challenges faced by Discord Support staff and how are they addressed?

Discord Support staff often encounter challenges such as rapidly resolving technical issues, managing high volumes of user inquiries, and addressing safety or moderation concerns within servers. These challenges are typically managed through clear support protocols, effective ticketing systems, ongoing training, and collaboration with technical and moderation teams. Staff also rely on thorough documentation and knowledge bases to provide consistent, accurate responses. Working as part of a support team encourages open communication and learning from experienced colleagues, which helps in handling complex or sensitive situations professionally.

How much do Discord workers get paid?

Salaries for Discord support roles typically range from $40,000 to $60,000 annually, depending on experience and location. Support staff often need strong communication skills and familiarity with the platform's tools and policies.
More about Discord Support jobs
What cities are hiring for Discord Support jobs? Cities with the most Discord Support job openings:
What are the most commonly searched types of Discord Support jobs? The most popular types of Discord Support jobs are:
What states have the most Discord Support jobs? States with the most job openings for Discord Support jobs include:
Discord Support jobs near you
Infographic showing various Discord Support job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Public Policy Lead, U.S. States

Public Policy Lead, U.S. States

Discord

San Francisco, CA • Hybrid

$156K - $216K/yr

Other

Re-posted 18 days ago

Job description

As a Public Policy Advisor on the Public Policy/Government Relations team, you will support Discord's work by building trust and finding common ground with policymakers, regulators, and other stakeholders with a focus on the U.S. States. This is a hybrid role based in our San Francisco HQ and reports to the company's Director of Americas Public Policy.

What you will do 

  • Introduce Discord to policymakers and other stakeholders including educating decision-makers on our mission, our products, and our investments in privacy and safety;
  • Advocate for Discord's position on key legislative and regulatory initiatives that will impact our users and our business
  • Engage in public policy coalitions with peer companies and civil society organizations.
  • Monitor and analyze policy developments in the U.S. States.
  • Develop public policy materials such as position papers, talking points, presentations, consultation responses, for engagement with our partners. 
  • Engage with cross-functional partners (Legal, Trust and Safety, Communications, Policy), reporting on policy developments, providing expert insights,  and gathering their input. 

What you should have

  • 5+ years of experience in government, public policy advocacy, and/or government relations
  • Deep insight on the policymaking process in the U.S. States
  • Ability to execute a multi-year strategic advocacy and public affairs program
  • Work experience on technology policy initiatives such as online safety, privacy, or content moderation
  • Ability to translate complex technical information into clear, compelling narratives for non-technical audiences
  • Success building trust and consensus across stakeholders with different perspectives and priorities
  • Willingness to travel as necessary within the U.S.

Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available.

The US base salary range for this full-time position is $156,000 to $216,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Apply