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Freelance Discord Support Jobs (NOW HIRING)

Sawhorse Productions

Discord Community Manager

This is an hourly freelance position, with flexible hours including evenings and weekends during ... Support content strategy across Discord, Reddit, TikTok, Instagram, Roblox, and other relevant ...

Discord

Social Media Manager

San Francisco, CA · On-site

$132K - $148K/yr

... Discord's users and community will respond to content - then use that knowledge to inform strategy * Begin to source and manage contractors or freelancers to support asset production and meet ...

Discord

Social Media Manager

San Francisco, CA · On-site

$132K - $148K/yr

... Discord's users and community will respond to content - then use that knowledge to inform strategy * Begin to source and manage contractors or freelancers to support asset production and meet ...

Vue Health

Digital Designer-Freelance/Hourly

Boston, MA · On-site

$65 - $85/hr

... to support our fast-paced pharmaceutical advertising agency on a fully remote basis. This person ... Please know: o We will NEVER ask you to download DISCORD for an interview or any other application ...

Vue Health

Digital Designer-Freelance/Hourly

Boston, MA · Remote

... to support our fast-paced pharmaceutical advertising agency on a fully remote basis. This person ... Please know: oWe will NEVER ask you to download DISCORD for an interview or any other application ...

Vue Health

Digital Designer-Freelance/Hourly

Boston, MA · Remote

... to support our fast-paced pharmaceutical advertising agency on a fully remote basis. This person ... Please know: oWe will NEVER ask you to download DISCORD for an interview or any other application ...

Sawhorse Productions

Community Manager

Los Angeles, CA · On-site

This is an hourly freelance position, with flexible hours including evenings and weekends during ... Support content strategy across Discord, Reddit, TikTok, Instagram, Roblox, and other relevant ...

Jobgether

Engage in technical conversations on platforms such as Reddit, Hacker News, X, LinkedIn, Discord ... Competitive full-time salary or freelance day rate * Fully remote, async-first work environment

Comic Book Resources (CBR)

Social Media Coordinator

This is a paid freelance, remote position. CBR is the #1 entertainment website and publishes up-to ... Execute additional responsibilities as required to support CBR's social and editorial objectives ...

Loot Labs

Senior Editorial Lead

Seattle, WA · Remote

$85K - $135K/yr

We've served 500k collectors and foster an active community of over 125k+ Discord members ... Support seasonal events, product launches, announcements, and brand partnerships with coordinated ...

TrueLoyal

Associate Product Designer

San Antonio, TX · On-site

Help maintain product documentation, write release notes, and support Customer Success with ... Running a community yourself (Discord server, club, creator collective) is a strong plus. * For the ...

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Freelance Discord Support information

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How much do freelance discord support jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for freelance discord support in the United States is $47.71, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $61.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Freelance Discord Support specialist, and why are they important?

To thrive as a Freelance Discord Support specialist, you need a deep understanding of Discord’s features, server moderation, and troubleshooting, typically gained through hands-on experience and familiarity with community guidelines. Proficiency with Discord bots, ticketing systems, and moderation tools is commonly required. Outstanding communication, patience, and problem-solving abilities help you effectively assist and engage with diverse community members. These skills ensure efficient resolution of user issues and contribute to a positive, well-managed online community environment.

What are some common challenges faced by Freelance Discord Support specialists, and how can they be managed effectively?

Freelance Discord Support specialists often encounter challenges such as managing high volumes of user inquiries, handling difficult or upset users, and staying updated with Discord’s evolving features and community guidelines. To manage these effectively, it's important to develop strong communication and conflict resolution skills, utilize ticketing or bot systems to streamline support, and participate in ongoing training or community forums to stay informed about platform updates. Establishing clear boundaries and prioritizing self-care can also help prevent burnout in this fast-paced, community-driven environment.

What is the difference between Freelance Discord Support vs Freelance Customer Support?

AspectFreelance Discord SupportFreelance Customer Support
CredentialsBasic communication skills, familiarity with DiscordCustomer service experience, communication skills
Work EnvironmentOnline, primarily within Discord communitiesOnline or phone-based, across various platforms
Employer & IndustryGaming, crypto, online communitiesRetail, tech, service industries
Search & Comparison IntentSupport within Discord platformsGeneral customer support roles

Freelance Discord Support focuses on assisting users within Discord communities, often requiring familiarity with the platform and community engagement. Freelance Customer Support covers broader roles across multiple channels and industries, emphasizing customer service skills. While both involve online support, Discord support is specialized for community management, whereas customer support is more general.

What is a Freelance Discord Support specialist?

A Freelance Discord Support specialist is a professional who provides technical assistance, community moderation, and customer support services for Discord servers on a contract or freelance basis. They help manage server settings, troubleshoot issues, enforce community guidelines, and assist members with questions or problems. Freelance Discord Support specialists often work remotely and may serve multiple clients or communities, ensuring smooth communication and a positive user experience on Discord.
More about Freelance Discord Support jobs
What cities are hiring for Freelance Discord Support jobs? Cities with the most Freelance Discord Support job openings:
What are the most commonly searched types of Discord Support jobs? The most popular types of Discord Support jobs are:
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Freelance Discord Support jobs near you
Discord Community Manager

Discord Community Manager

Sawhorse Productions

Remote

Full-time

Posted 6 days ago

Job description

JOIN THE SAWHORSE TEAM
Sawhorse Productions is a Los Angeles based, Award winning full-service creative studio turning ideas into unforgettable experiences through captivating branded content, viral social moments, and groundbreaking interactive experiences. We partner with industry-leading brands, artists, and studios such as Walmart, Google, NBCUniversal, Fanatics, Toyota, Pepsi and Alo to deliver industry-leading, innovative multi-platform content. At Sawhorse, we believe in fostering a culture of collaboration, creativity, and relentless excellence while shaping the future of digital storytelling.
Our projects include:
  • Branded content
  • Social/Digital Content
  • Broadcast commercials
  • UGC Gaming platform experiences
  • Interactive/Web3 activations (AR, VR, MR, AI)

We are seeking a passionate, sharp, and adaptable Discord Community Manager to join our marketing team and build active communities across our entertainment and gaming clients. Reporting to the Senior Manager of Community & Social Strategy, you will define how we engage with fans and players across community channels, making sure members feel heard, rewarded, and connected to the worlds they love. You will work across multiple clients and platforms simultaneously, so the ability to adapt tone, manage priorities, and stay organized under pressure is essential.
This is an hourly freelance position, with flexible hours including evenings and weekends during active campaign windows and live events.
Requirements
  • Community Strategy & Operations: Lead community engagement planning and execution across key platforms for entertainment and gaming clients, developing voice, tone, and moderation standards for each community.
  • Community Building & Onboarding: Build positive, inclusive community spaces that reflect each brand and IP authentically, and manage onboarding flows so new members have a clear and welcoming entry into each community.
  • Moderation & Crisis Handling: Enforce community guidelines and handle sensitive or escalating situations with empathy and professionalism.
  • Content & Copywriting: Draft and publish community updates, event announcements, campaign messaging, and known-issue communications. Adapt your writing across different IPs, audiences, and platforms while maintaining a consistent brand-conscious voice.
  • Cross-Platform Strategy: Support content strategy across Discord, Reddit, TikTok, Instagram, Roblox, and other relevant channels. Collaborate with campaign and creative teams on polls, UGC prompts, contests, and activations.
  • Community Insights & Reporting: Monitor community sentiment and engagement trends across platforms, surface recurring themes to leadership, and provide weekly qualitative and quantitative reporting on community health, growth, and campaign performance.
  • Event & Activation Support: Coordinate campaign activations including Discord Stage events, Reddit AMAs, in-game activations, livestream coordination, giveaways, scavenger hunts, and live programming.
  • Reward & Prize Management: Manage prize distribution, reward tracking, and winner communications across active campaigns.
  • Cross-Functional Collaboration: Partner with creative, development, and strategy teams to align messaging and support client objectives. Serve as the voice of the community internally, bringing member sentiment and fan behavior into campaign planning.
  • Relationship Building: Build and maintain relationships with active community members, moderators, and brand advocates across client servers.

Qualifications
  • Experience: 2+ years of experience in community management, social media management, player engagement, or a related role.
  • Multi-Platform Community Management: Demonstrated experience managing online communities across platforms such as Discord, Reddit, or major social channels.
  • Discord Expertise: Solid understanding of Discord including server structure, moderation tools, role systems, bots, and community best practices.
  • Gaming Community Knowledge: Strong knowledge of gaming communities and player behavior across platforms including Roblox, Fortnite, and other major gaming ecosystems.
  • Adaptive Writing: Exceptional written communication skills with the ability to write in different voices and tones for different brands and audiences.
  • Verbal Communication: Strong verbal and oral communication skills with comfort presenting in team settings and community-facing events.
  • Sentiment Analysis: Proven ability to monitor community sentiment and translate player feedback into actionable insights.
  • Multi-Client Operations: Ability to manage multiple client communities and campaign timelines simultaneously in a fast-paced environment.
  • Flexible Availability: Comfortable working flexible hours including evenings and weekends during active campaign windows and live events.
  • Culture Passion: Genuine passion for gaming and entertainment culture and a deep understanding of what drives fan communities.

Nice To Have's
  • Experience with UGC Gaming platforms, including Roblox and Fortnite
  • Experience managing Reddit communities or subreddits alongside other platform operations
  • Hands on experience with Discord bot platforms such as MEE6, Carl-bot, Arcane, or custom bot infrastructure
  • Experience supporting interactive campaigns, ARGs, or puzzle-based fan activations
  • Crisis communication experience and comfort navigating sensitive community situations publicly
  • Experience mentoring or providing oversight for moderator teams or junior community staff

Benefits
$35 - $50 per hour
EEO Statement
Sawhorse Productions is an equal employment opportunity employer. All employees and applicants are evaluated on the basis of their qualifications, consistent with applicable state and federal laws. In addition, Sawhorse Productions will provide reasonable accommodations for qualified individuals with disabilities. Sawhorse Productions will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and federal law.

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