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Weekend Discord Support Jobs (NOW HIRING)

Keywords Studios

Social Support Specialist

Boston, MA · Remote

$38K - $45K/yr

Deep familiarity with Western gaming culture and social media nuances Relevant knowledge of Discord ... weekends, if required. Benefits: Salary $38,000 - $45,000 yearly gross Full-time schedule, plus ...

Keywords Studios

Social Support Specialist

Boston, MA · Remote

$38K - $45K/yr

Deep familiarity with Western gaming culture and social media nuances Relevant knowledge of Discord ... weekends, if required. Benefits: Salary $38,000 - $45,000 yearly gross Full-time schedule, plus ...

Keywords Studios

Social Support Specialist

Boston, MA · On-site +1

$38K - $45K/yr

... Discord, X (Twitter), Facebook, and other digital communities. This role plays a critical part in ... weekends, if required. Benefits: • Salary $38,000 - $45,000 yearly gross • Full-time schedule ...

JB for Governor

Digital Organizer

Chicago, IL · On-site

$72K/yr

... supporter engagement across digital platforms. This position will work closely with the Email/SMS ... You are comfortable managing online communities across platforms like Reddit, Discord, Facebook ...

Hub Group

Administrative Support I (Full Time)

Oakdale, PA · On-site

$19.35/hr

... week; weekends required) Pay: $19.35/hr BEWARE OF FRAUD! Hub Group has become aware of online ... Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using ...

JB for Governor

Digital Organizer

Chicago, IL · On-site

$72K/yr

... supporter engagement across digital platforms. This position will work closely with the Email/SMS ... You are comfortable managing online communities across platforms like Reddit, Discord, Facebook ...

Novig

Market Operations Specialist

New York, NY · On-site +1

$70K - $90K/yr

... weekends, when the most exciting games and trading activity happen. * You enjoy working cross-functionally with engineers, product, and support teams , sharing user feedback, competitive insights ...

Supreme Ecom

Ecommerce Consultant

Dallas, TX · On-site

$42K/yr

Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Ability to work on the weekends is not required, but preferred. 40 hours a week. Compensation: $42 ...

Supreme Ecom

Ecommerce Consultant

Dallas, TX · On-site

$42K/yr

Utilizing Discord to provide chat support for immediate solutions. * Working in a team environment ... Ability to work on the weekends is not required, but preferred. 40 hours a week. Compensation: $42 ...

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Weekend Discord Support information

See salary details

$10

$18

$27

How much do weekend discord support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for weekend discord support in the United States is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.67 per hour, depending on experience, location, and employer.

Does weekend Discord support work on weekends?

Weekend Discord support roles typically require availability on weekends, as support staff are expected to assist users during those times. The schedule depends on the employer or organization, but weekend shifts are common for support positions to ensure 24/7 coverage. Skills in communication and familiarity with support tools are often necessary for this role.

What is the difference between Weekend Discord Support vs Customer Service Representative?

AspectWeekend Discord SupportCustomer Service Representative
CredentialsBasic communication skills, familiarity with DiscordHigh school diploma or equivalent, customer service training
Work EnvironmentOnline, remote, primarily on Discord platformOffice or remote, via phone, email, or chat
Industry UsageGaming, online communities, tech supportRetail, telecom, finance, various sectors
Search & Comparison IntentFocus on online, community-based support rolesBroader customer support roles across industries

Weekend Discord Support roles are specialized for online, community-focused environments, often requiring familiarity with Discord. Customer Service Representatives have a broader scope, working across multiple industries with varied communication channels. Both roles involve assisting customers, but the platforms and environments differ significantly.

More about Weekend Discord Support jobs
What cities are hiring for Weekend Discord Support jobs? Cities with the most Weekend Discord Support job openings:
What are the most commonly searched types of Discord Support jobs? The most popular types of Discord Support jobs are:
What states have the most Weekend Discord Support jobs? States with the most job openings for Weekend Discord Support jobs include:
What job categories do people searching Weekend Discord Support jobs look for? The top searched job categories for Weekend Discord Support jobs are:
Weekend Discord Support jobs near you
Infographic showing various Weekend Discord Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,198 per year, or $18.8 per hour.

Social Support Specialist

Keywords Studios

Boston, MA • Remote

$38K - $45K/yr

Full-time

Medical, Dental

Posted 25 days ago

Keywords Studios rating

8.7

Company rating: 8.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

9th of 76 rated media

Job description

Role Overview:

The Social Support Specialist is responsible for delivering high-quality community management and Player Support across multiple social media platforms, including Discord, X (Twitter), Facebook, and other digital communities. This role plays a critical part in maintaining a safe, respectful, and inclusive online environment while supporting positive community engagement and brand trust.

Key Responsibilities:

Act as a subject matter expert on all supported titles, maintaining a deep technical understanding of game mechanics to provide high-tier troubleshooting and guidance.

Actively engage with community members to encourage constructive dialogue and positive participation

Accurately assess user-generated content, distinguishing between sarcasm, humor, criticism, and genuine harassment or policy violations

Respond to community inquiries, concerns, and reports in a professional and empathetic manner

Identify emerging community trends, risks, or recurring issues and communicate insights to internal stakeholders

Support incident response and sensitive situations with sound judgment and discretion

Requirements and qualifications:

3+ years in high-tier community support or player support, specifically within the gaming industry.

Deep familiarity with Western gaming culture and social media nuances

Relevant knowledge of Discord server management and Steam community tools.

Proficiency in Zendesk and Sprout Social is a significant plus.

Native-level English proficiency with a deep, nuanced understanding of Western culture and social media etiquette.

Demonstrated ability to remain neutral and objective while handling sensitive or emotionally charged content

Attention to detail and consistency in decision-making

Ability to foster inclusive, respectful, and welcoming online spaces

Preferred Qualifications:

Knowledge of online harassment patterns, hate speech policies, and community governance best practices

Ability to work time zones or flexible schedules including weekends, if required.

Benefits:

Salary $38,000 - $45,000 yearly gross

Full-time schedule, plus employee benefits, including health and dental care, when eligible.

Employee Assistance Program.

Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply.

That would be it from us - now we are waiting for your move

Privacy Notice

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice athttps://www.keywordsstudios.com/en/applicant-privacy-notice.

Role Information: EN

Studio: Keywords Studios

Location: Americas, United States

Area of Work: Business Development, Player Engagement

Service: Engage

Employment Type: Permanent

Working Pattern: Full Time, Remote

What Keywords Studios employees say

Workplace

Get the full story on Breakroom

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About Keywords Studios

Sourced by ZipRecruiter

Whatever the scale of your project, whatever the time frame, whatever your location: Keywords is here for you, bringing our network of 13,000+ people and 70+ studios together to deliver the unified solutions you need. We offer everything necessary to ensure your project achieves its full potential and that strategic opportunities are turned into long-term growth. The games industry is complex and fast-moving. Working with Keywords allows you to remain lean and agile, and to remain focused on creating the world’s most immersive playing experiences. Our network of studios brings best-in-class experience, expertise, technology and capacity across the full development, release and player-support lifecycle.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Burbank, CA, US

Social media

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