Job Summary:
Peloton Interactive is a leading fitness technology company that provides a seamless experience for its members. The Principal Architect of SRE for Internal Systems will lead a team responsible for critical business lifecycles and ensure the resilience and scalability of the company's SaaS ecosystem and infrastructure.
Responsibilities:
• Lead, mentor, and grow a team of SREs. Conduct 1:1s, define career growth paths, and foster a culture of high accountability and psychological safety
• Transition from reactive support to proactive engineering. Align the team’s quarterly goals with broader Finance and Supply Chain digital transformation initiatives
• Architect observability across complex business paths (e.g., ensuring a customer order flows from e-commerce through supply chain into the financial ledger)
• Partner with business owners to define and track Service Level Objectives (SLOs) and Error Budgets for critical SaaS integrations
• Own the Major Incident Response process for corporate systems. Ensure 'War Rooms' are efficient and result in actionable improvements
• Lead the Root Cause Analysis (RCA) process, ensuring a culture of continuous learning and systematic 'toil' reduction
• Oversee the reliability of API-driven connections and identity management (Okta/Azure AD) across our tech stack
• Champion 'Infrastructure as Code' (IaC) to automate manual hand-offs between business systems using Python, Go, or Terraform
Qualifications:
Required:
• 8+ years in SRE, DevOps, or Production Engineering, with 2+ years of direct people management experience
• Deep understanding of Order-to-Cash or Procure-to-Pay cycles. You can translate a 'database lag' into its specific impact on warehouse shipping or financial reconciliation
• Management of enterprise ecosystems (NetSuite, SAP, Workday, Salesforce)
• Solid grasp of Networking (SD-WAN, VPNs), Identity (IAM), and Endpoint Management
• Proficiency with Datadog, Splunk, New Relic, or Prometheus
• Proven ability to communicate technical risk to non-technical stakeholders (CFO, General Counsel, Head of People)
Company:
Peloton is at the forefront of connected fitness, with a powerful and thriving community with Members across the US, UK, Canada, Germany, and Australia. Founded in 2012, the company is headquartered in New York, USA, with a team of 1001-5000 employees. The company is currently Late Stage.