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Discord Support Jobs (NOW HIRING)

Discord

Senior Indirect Tax Analyst

San Francisco, CA · On-site +1

$144K - $162K/yr

Discord has a highly engaged community of millions of daily active users who use the platform for ... supporting schedules and documentation. * Drive international tax workstreams including transfer ...

Discord

Software Engineer, Data Platform

San Francisco, CA · On-site

$160K - $200K/yr

From design through deployment and production support * Collaborate with data scientists, engineers, and product teams to deliver solutions that power Discord's insights What You Should Have * 3+ ...

Discord

Product Designer, Ads

San Francisco, CA · On-site +1

$148K - $166K/yr

Our mission within the Design team at Discord is to make Discord the best place to hang out online ... support from a manager * You are an active design collaborator - giving feedback in critique ...

Discord

Legal Vendor Program Manager

San Francisco, CA · Hybrid

$144K - $162K/yr

Discord is looking for a Legal Vendor Program Manager to join our growing legal team. In this role ... support close partnership with our Finance team. The US base salary range for this full-time ...

Discord

Safety Policy Lead, Youth Safety

San Francisco, CA · On-site

$192K - $216K/yr

Wellness support is provided. What you'll be doing * Research and develop safety policies governing youth safety harms on Discord, including CSAM, grooming and solicitation, child exploitation, and ...

New

Discord

Litigation Counsel

San Francisco, CA · On-site

$248K - $279K/yr

... support discovery and briefing on high-stakes matters, and manage IP litigation, all while working closely with cross-functional partners to protect Discord's platform and users. What you'll be doing

Discord

Staff Software Engineer - Consumer Revenue

$248K - $279K/yr

You'll be supported by infrastructure, platform, and product teams on your mission to build the best premium Discord Check out some of our recent launches on Nitro, Shop, Server Boosting, User ...

Discord

Public Policy Lead, U.S. States

Sacramento, CA · On-site +1

$156K - $175K/yr

As a Public Policy Advisor on the Public Policy/Government Relations team, you will support Discord's work by building trust and finding common ground with policymakers, regulators, and other ...

Discord

Safety Policy Lead, Youth Safety

San Francisco, CA · On-site

$192K - $216K/yr

Wellness support is provided. What you'll be doing * Research and develop safety policies governing youth safety harms on Discord, including CSAM, grooming and solicitation, child exploitation, and ...

New

Discord

Safety Policy Lead, Youth Safety

Los Angeles, CA · On-site

$192K - $216K/yr

Wellness support is provided. What you'll be doing * Research and develop safety policies governing youth safety harms on Discord, including CSAM, grooming and solicitation, child exploitation, and ...

New

Discord

Director, Customer Experience

San Francisco, CA · On-site

$224K - $252K/yr

The Customer Experience team at Discord has the privilege of supporting our communities, listening to their feedback, and sharing these insights with other teams to help make the Discord experience ...

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$26

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How much do discord support jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for discord support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a Discord Support job?

A Discord Support job involves assisting users with inquiries, troubleshooting technical issues, enforcing community guidelines, and ensuring a positive experience on a Discord server. Support staff may answer questions, resolve disputes, and escalate complex issues when necessary. Strong communication skills and familiarity with Discord's features are essential for this role.

Is Discord moderator a real job?

A Discord moderator is a real role involving monitoring and managing online communities on the Discord platform. Moderators enforce rules, handle user reports, and use tools like moderation bots to maintain a safe environment. Many organizations and communities hire paid or volunteer moderators to ensure smooth operation.

Does Discord offer remote jobs?

Discord Support roles are often available as remote positions, allowing employees to work from home depending on the company's policies. These jobs typically require strong communication skills and familiarity with support tools, and they may be part-time or full-time with flexible schedules.

How to get hired at Discord?

To get hired as a Discord Support representative, candidates should have strong communication skills, familiarity with the platform, and experience in customer service or technical support. Applying through Discord's careers page and demonstrating relevant skills, such as problem-solving and knowledge of support tools, can improve chances of being hired.

What are the key skills and qualifications needed to thrive in the Discord Support position, and why are they important?

To thrive as a Discord Support, you need strong communication skills, problem-solving abilities, experience with Discord's platform, and customer service knowledge. Familiarity with ticketing systems, moderation bots, and support tools like Zendesk or Freshdesk is often required. Patience, adaptability, and a customer-oriented mindset are valuable soft skills for handling a wide variety of user inquiries and technical issues. These competencies help ensure users receive timely, professional assistance and maintain a positive experience within the Discord community.

What are some typical challenges faced by Discord Support staff and how are they addressed?

Discord Support staff often encounter challenges such as rapidly resolving technical issues, managing high volumes of user inquiries, and addressing safety or moderation concerns within servers. These challenges are typically managed through clear support protocols, effective ticketing systems, ongoing training, and collaboration with technical and moderation teams. Staff also rely on thorough documentation and knowledge bases to provide consistent, accurate responses. Working as part of a support team encourages open communication and learning from experienced colleagues, which helps in handling complex or sensitive situations professionally.

How much do Discord workers get paid?

Salaries for Discord support roles typically range from $40,000 to $60,000 annually, depending on experience and location. Support staff often need strong communication skills and familiarity with the platform's tools and policies.
More about Discord Support jobs
What cities are hiring for Discord Support jobs? Cities with the most Discord Support job openings:
What are the most commonly searched types of Discord Support jobs? The most popular types of Discord Support jobs are:
What states have the most Discord Support jobs? States with the most job openings for Discord Support jobs include:
Discord Support jobs near you
Infographic showing various Discord Support job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Software Engineer, Developer Success

Software Engineer, Developer Success

Discord

San Francisco, CA • On-site

$160K - $180K/yr

Full-time

Posted 12 days ago

Job description

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there's one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.
People come to Discord before, during, and after gaming, and we want to make that experience even better. The Developer Success team is building the tools for game developers to make that happen by harnessing the power of Discord from right within their games. We believe that gaming is better when playing with your friends and aim to foster better and deeper relationships through that. This is also reflected in how we work! Our engineering culture believes that great teams are built through collaboration and trust. Come and join us!
What You'll Be Doing
  • Building features for game developers across the Discord app, developer portal, APIs, realtime infrastructure, and Social SDK.
  • Collaborating with other engineers on your team to write, review, and ship elegant and scalable code. You'll take pride in the fact that your code will be enjoyed by millions and millions of people!
  • With support from your team, you'll own your projects end-to-end, from initial design through post-launch. Along the way, you'll help break high-level ideas into concrete tasks with milestones, build and ship them.
  • Listening and working with our game developer partners to better understand their needs in order to improve our features and tools. This could mean hopping into partner meetings as a technical resource or working with our DevRelations team to answer their questions.
  • Working with product managers, designers, and partner managers to find the way forward through ambiguity.
  • Using your attention to detail to continually raise the quality bar of the software we write.

What you should have:
  • At least 1-3 years experience as a software engineer.
  • Experience with game development.
  • Experience with some parts of our tech stack: Python, Elixir, Rust, Typescript/React, or C++. You don't need expertise in all of them, but you should be comfortable picking up new languages and learning new systems.
  • A sense for product and design. We don't operate in silos, and you'll be collaborating closely with cross-functional peers. You should be willing to share opinions and collaborate to make something great.
  • A growth mindset. You're not afraid to dive into new code, learn new things, or ask for help when you're blocked. You learn from your mistakes and work through obstacles with the rest of the team.
  • You actively leverage AI coding tools to accelerate your productivity.

[Optional] Bonus Points
  • Experience with mobile development.
  • Experience with Unreal and/or Unity game engines

The US base salary range for this full-time position is $160,000 to $180,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.
Why Discord?
Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!
Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.
Please see our Applicant and Candidate Privacy Policy for details regarding Discord's collection and usage of personal information relating to the application and recruitment process by clicking HERE.

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