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Discord Support Jobs (NOW HIRING)

Discord

Litigation Counsel

San Francisco, CA · On-site

$248K - $279K/yr

... support discovery and briefing on high-stakes matters, and manage IP litigation, all while working closely with cross-functional partners to protect Discord's platform and users. What you'll be doing

Discord

Software Engineer, Data Platform

San Francisco, CA · On-site

$160K - $200K/yr

From design through deployment and production support * Collaborate with data scientists, engineers, and product teams to deliver solutions that power Discord's insights What You Should Have * 3+ ...

Discord

Product Designer, Ads

San Francisco, CA · On-site

$148K - $166K/yr

Discord has a highly engaged community of millions of daily active users who use the platform for ... support from a manager * You are an active design collaborator - giving feedback in critique ...

Discord

Strategic Finance

San Francisco, CA · On-site

$116K - $130K/yr

Discord has a highly engaged community of millions of daily active users who use the platform for ... support functional strategic initiatives and unlock new growth opportunities. In this role, you ...

Discord

Safety Policy Lead, Youth Safety

Los Angeles, CA · On-site

$192K - $216K/yr

Wellness support is provided. What you'll be doing * Research and develop safety policies governing youth safety harms on Discord, including CSAM, grooming and solicitation, child exploitation, and ...

Discord

Director, Customer Experience

San Francisco, CA · On-site

$224K - $252K/yr

The Customer Experience team at Discord has the privilege of supporting our communities, listening to their feedback, and sharing these insights with other teams to help make the Discord experience ...

Discord

Legal Vendor Program Manager

San Francisco, CA · On-site

$144K - $162K/yr

Discord has a highly engaged community of millions of daily active users who use the platform for ... support close partnership with our Finance team. The US base salary range for this full-time ...

DraftKings, Inc.

Discord Community Associate

Support community coverage during peak sports moments, including evenings, weekends, major sporting ... Deep familiarity with Discord, including mod tools, roles, bots, and engagement features. * Proven ...

Discord

Software Engineer, Data Platform

San Francisco, CA · On-site

$160K - $200K/yr

From design through deployment and production support * Collaborate with data scientists, engineers, and product teams to deliver solutions that power Discord's insights What You Should Have * 3+ ...

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All JobsDiscord Support Jobs

Discord Support information

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$14

$26

$44

How much do discord support jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for discord support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a Discord Support job?

A Discord Support job involves assisting users with inquiries, troubleshooting technical issues, enforcing community guidelines, and ensuring a positive experience on a Discord server. Support staff may answer questions, resolve disputes, and escalate complex issues when necessary. Strong communication skills and familiarity with Discord's features are essential for this role.

Is Discord moderator a real job?

A Discord moderator is a real role involving monitoring and managing online communities on the Discord platform. Moderators enforce rules, handle user reports, and use tools like moderation bots to maintain a safe environment. Many organizations and communities hire paid or volunteer moderators to ensure smooth operation.

Does Discord offer remote jobs?

Discord Support roles are often available as remote positions, allowing employees to work from home depending on the company's policies. These jobs typically require strong communication skills and familiarity with support tools, and they may be part-time or full-time with flexible schedules.

How to get hired at Discord?

To get hired as a Discord Support representative, candidates should have strong communication skills, familiarity with the platform, and experience in customer service or technical support. Applying through Discord's careers page and demonstrating relevant skills, such as problem-solving and knowledge of support tools, can improve chances of being hired.

What are the key skills and qualifications needed to thrive in the Discord Support position, and why are they important?

To thrive as a Discord Support, you need strong communication skills, problem-solving abilities, experience with Discord's platform, and customer service knowledge. Familiarity with ticketing systems, moderation bots, and support tools like Zendesk or Freshdesk is often required. Patience, adaptability, and a customer-oriented mindset are valuable soft skills for handling a wide variety of user inquiries and technical issues. These competencies help ensure users receive timely, professional assistance and maintain a positive experience within the Discord community.

What are some typical challenges faced by Discord Support staff and how are they addressed?

Discord Support staff often encounter challenges such as rapidly resolving technical issues, managing high volumes of user inquiries, and addressing safety or moderation concerns within servers. These challenges are typically managed through clear support protocols, effective ticketing systems, ongoing training, and collaboration with technical and moderation teams. Staff also rely on thorough documentation and knowledge bases to provide consistent, accurate responses. Working as part of a support team encourages open communication and learning from experienced colleagues, which helps in handling complex or sensitive situations professionally.

How much do Discord workers get paid?

Salaries for Discord support roles typically range from $40,000 to $60,000 annually, depending on experience and location. Support staff often need strong communication skills and familiarity with the platform's tools and policies.
More about Discord Support jobs
What cities are hiring for Discord Support jobs? Cities with the most Discord Support job openings:
What are the most commonly searched types of Discord Support jobs? The most popular types of Discord Support jobs are:
What states have the most Discord Support jobs? States with the most job openings for Discord Support jobs include:
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Discord Support jobs near you
Infographic showing various Discord Support job openings in the United States as of July 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,179 per year, or $26 per hour.
Associate Product Counsel, Safety

Associate Product Counsel, Safety

Discord

San Francisco, CA • On-site

Full-time

Posted 13 days ago

Job description

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there's one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.
Discord's Legal team is looking for an Associate Product Counsel to join its Product Legal team to provide dedicated support for our Safety products. Discord's Product Legal team partners directly with Product, Engineering, Data Science, and cross-functional teams to provide legal guidance and strategy that helps Discord launch new products and grow our user base. We help teams navigate complex legal landscapes while achieving their product goals by seeing around corners to identify risks and opportunities before they become roadblocks.
As Associate Product Counsel, Safety, you'll be a key member of our Product Legal team, partnering directly with our Safety Product organization. You'll advise on a range of topics such as how users report harm, how those reports are routed and remediated, as well as how Discord's safety detection models are built and deployed. You'll also stay abreast of and advise the Safety organization on new regulatory obligations around the world. Reporting to our Managing Counsel for Safety Product, you'll join a small but growing team where your work will directly shape how Discord works to improve user safety for millions of users.
What you'll be doing:
  • Serve as a key legal advisor to Discord's Safety Product teams, providing counsel across the reporting, routing, and remediation surfaces that help users stay safe.
  • Support the development lifecycle and the guardrails governing deployment of models powering Discord's safety systems-partnering closely with Safety ML on how detection models are built, validated, and shipped.
  • Review and assess new safety features and practices from the early design stages and forward.
  • Advise on user-facing reporting, appeal, and take-down workflows, as well as the region-specific obligations that may shape them such as the EU's Digital Services Act or the Take It Down Act in the United States.
  • Proactively monitor the global online safety landscape, identifying inbound regulatory obligations affecting the Safety Product teams, assessing their applicability and exposure, and advising the team on strategic response and prioritization.
  • Partner cross-functionally with Product, Engineering, Data Science, Trust & Safety operations, and Policy to translate complex safety regulations into practical, scalable solutions.
  • Collaborate across the Discord Legal team - including regional Regulatory, Privacy, and Litigation Counsel-to develop aligned positions on cross-cutting safety obligations and drive strategic decisionmaking about how Discord meets them.

What you should have:
  • J.D. from an accredited law school
  • Admission to the California Bar or eligible to register as in-house counsel with the California Bar
  • 4+ years of legal experience, ideally combining law firm and in-house experience at a consumer-facing technology company
  • Demonstrated experience counseling product and engineering teams on online safety, content moderation, platform liability, and/or privacy - ideally at a social, gaming, or UGC platform.
  • Ability to turn complex regulatory text into clear, operational guidance that product and engineering teams can actually implement
  • Strong business judgment and the ability to provide practical, creative advice on challenging online safety and legal topics
  • Proven ability to build trusted relationships with cross-functional partners and communicate complex legal concepts to non-legal audiences
  • Self-starter with excellent project management skills and comfort operating in a fast-paced, ambiguous environment.

Bonus points:
  • Experience with gaming platforms, social platforms, or UGC platforms.
  • Experience with Trust & Safety operations, content moderation systems, or detection/classifier model development.
  • Knowledge of international online safety frameworks (EU Digital Services Act, Brazilian Digital ECA, UK Online Safety Act, Australia Online Safety Act, or analogous regimes).
  • Knowledge of online safety regulations and frameworks in the United States (Take It Down Act, COPPA, US-state age appropriate design or age assurance laws)
  • Exposure to child safety regulation and age-appropriate design requirements.
  • Experience developing legal operations infrastructure (playbooks, reviewer guidance, training, tracking systems).

Please note: This role involves exposure to potentially disturbing topics such as child sexual abuse material, exploitation imagery, and grooming-related content. Wellness support is provided.
Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available.
For this role, the hiring team would prefer folks to be in the office 1-2 days a week.
The US base salary range for this full-time position is $200,000 to $225,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.
Why Discord?
Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!
Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.
Please see our Applicant and Candidate Privacy Policy for details regarding Discord's collection and usage of personal information relating to the application and recruitment process by clicking HERE.

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